Question 1

Which of the following is best at reducing production blocking?

Accepted Answer

A)  Face-to-face meetings 
B)  Brainstorming 
C)  Electronic brainstorming 
D)  Groupthink 
E)  Constructive conflict 
A)  Face-to-face meetings 
B)  Brainstorming 
C)  Electronic brainstorming 
D)  Groupthink 
E)  Constructive conflict

Question 2

Which foundation of trust is determined mainly by the other party's predictability?

Accepted Answer

A)  Calculus-based 
B)  Identification-based 
C)  Knowledge-based 
D)  Relational 
E)  Transactional 
A)  Calculus-based 
B)  Identification-based 
C)  Knowledge-based 
D)  Relational 
E)  Transactional

Question 3

Virtual teams are usually permanent functional groups that communicate mainly through weekly face-to-face meetings.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following organizational environment features potentially affects team effectiveness?

Accepted Answer

A)  Reward systems. 
B)  Communication systems. 
C)  Organizational leadership. 
D)  Physical space 
E)  All of the above. 
A)  Reward systems. 
B)  Communication systems. 
C)  Organizational leadership. 
D)  Physical space 
E)  All of the above.

Question 5

Which common team building activity aims to improve relations among team members?

Accepted Answer

A)  Group therapy. 
B)  Role definition. 
C)  Personal testimonials. 
D)  Regression therapy. 
E)  Paintball wars. 
A)  Group therapy. 
B)  Role definition. 
C)  Personal testimonials. 
D)  Regression therapy. 
E)  Paintball wars.

Question 6

Evaluation apprehension is most common in meetings attended by people with different levels of status or expertise.

Accepted Answer

A) True 
 B)False

Question 7

Quokka Electronics has research and development operations in three locations across Canada.The company is planning to develop a new microprocessor,which involves exploring previously untested ideas and applying methods that have a high degree of complexity.This project would require a dozen researchers and technicians with diverse skills and knowledge and whose individual work would be highly interdependent with each other.Under these conditions,would you recommend a virtual team or a conventional face-to-face team? Justify your choice.

Accepted Answer

This question relates to the team tasks

Question 8

The increasing number of virtual teams is partly due to:

Accepted Answer

A)  increased preference for employees to work alone rather than interdependently with others. 
B)  increased emphasis on business ethics. 
C)  increased workforce diversity. 
D)  better information technology. 
E)  None of these factors explains the increasing number of virtual teams. 
A)  increased preference for employees to work alone rather than interdependently with others. 
B)  increased emphasis on business ethics. 
C)  increased workforce diversity. 
D)  better information technology. 
E)  None of these factors explains the increasing number of virtual teams.

Question 9

Social loafing is more likely to occur:

Accepted Answer

A)  in smaller rather than larger teams. 
B)  when the task is boring. 
C)  in tasks with high interdependence. 
D)  when employees believe the team's objective is important. 
E)  among employees with collectivist rather than individualistic values. 
A)  in smaller rather than larger teams. 
B)  when the task is boring. 
C)  in tasks with high interdependence. 
D)  when employees believe the team's objective is important. 
E)  among employees with collectivist rather than individualistic values.

Question 10

Which of the following is usually an informal group?

Accepted Answer

A)  Task force 
B)  Team-oriented department 
C)  Management team 
D)  Production team 
E)  People you regularly meet for lunch 
A)  Task force 
B)  Team-oriented department 
C)  Management team 
D)  Production team 
E)  People you regularly meet for lunch

Question 11

Brooks's law states that,"whatever can go wrong in groups will,so one should be prepared for it."

Accepted Answer

A) True 
 B)False

Question 12

Production blocking and evaluation apprehension:

Accepted Answer

A)  improve the creative process 
B)  help teams to avoid groupthink 
C)  are two ways to overcome group polarization 
D)  do all of these 
E)  do none of these 
A)  improve the creative process 
B)  help teams to avoid groupthink 
C)  are two ways to overcome group polarization 
D)  do all of these 
E)  do none of these

Question 13

What is the relationship between team cohesiveness and team productivity?

Accepted Answer

A)  Higher team cohesiveness increases productivity. 
B)  Higher team cohesiveness reduces efficiency. 
C)  Team cohesiveness has no effect on productivity. 
D)  The effect of cohesiveness on productivity depends on the group's attitude towards cohesiveness. 
E)  The effect of team cohesiveness on productivity depends on whether team norms are consistent with organizational goals. 
A)  Higher team cohesiveness increases productivity. 
B)  Higher team cohesiveness reduces efficiency. 
C)  Team cohesiveness has no effect on productivity. 
D)  The effect of cohesiveness on productivity depends on the group's attitude towards cohesiveness. 
E)  The effect of team cohesiveness on productivity depends on whether team norms are consistent with organizational goals.

Question 14

Critical events,such as a colleague's serious injury,may alter team norms.

Accepted Answer

A) True 
 B)False

Question 15

Which of these statements about self-directed work teams (SDWTs)is TRUE?

Accepted Answer

A)  SDWTs typically work in a separate building from other employees in the organization. 
B)  SDWTs are responsible for planning, organizing, and controlling work activities with little or no direct involvement from higher status supervisors. 
C)  SDWTs are mainly identified as groups that operate as virtual teams at least once each week. 
D)  SDWTs represent a very low level of employee involvement. 
E)  SDWTs are responsible for planning, organizing, and controlling work activities, but do so with direct involvement from higher status supervisors. 
A)  SDWTs typically work in a separate building from other employees in the organization. 
B)  SDWTs are responsible for planning, organizing, and controlling work activities with little or no direct involvement from higher status supervisors. 
C)  SDWTs are mainly identified as groups that operate as virtual teams at least once each week. 
D)  SDWTs represent a very low level of employee involvement. 
E)  SDWTs are responsible for planning, organizing, and controlling work activities, but do so with direct involvement from higher status supervisors.

Question 16

The textbook warns that team building is usually ineffective when:

Accepted Answer

A)  attempting to improve the team development process. 
B)  the team needs to resolve internal conflicts. 
C)  the team needs to clarify its performance goals. 
D)  team members need to clarify or reconstruct perceptions of their roles in the team. 
E)  Team building is NOT usually ineffective in any of the above situations. 
A)  attempting to improve the team development process. 
B)  the team needs to resolve internal conflicts. 
C)  the team needs to clarify its performance goals. 
D)  team members need to clarify or reconstruct perceptions of their roles in the team. 
E)  Team building is NOT usually ineffective in any of the above situations.

Question 17

Teams are best suited for tasks with low interdependence among team members.

Accepted Answer

A) True 
 B)False

Question 18

Team cohesiveness tends to be higher:

Accepted Answer

A)  in smaller teams. 
B)  when entry into the team becomes extremely difficult and humiliating. 
C)  when the team has distinct fault lines. 
D)  when members have limited interaction. 
E)  when all of these conditions occur 
A)  in smaller teams. 
B)  when entry into the team becomes extremely difficult and humiliating. 
C)  when the team has distinct fault lines. 
D)  when members have limited interaction. 
E)  when all of these conditions occur

Question 19

The main advantage of constructive conflict is that it:

Accepted Answer

A)  minimizes dysfunctional conflict among team members. 
B)  increases the level of group polarization. 
C)  removes production blocking 
D)  encourages team members to re-examine the assumptions and logic of their preferences in the decision. 
E)  helps the team to make decisions more quickly. 
A)  minimizes dysfunctional conflict among team members. 
B)  increases the level of group polarization. 
C)  removes production blocking 
D)  encourages team members to re-examine the assumptions and logic of their preferences in the decision. 
E)  helps the team to make decisions more quickly.

Question 20

Team members are held together by their interdependence and need for collaboration to achieve common goals.

Accepted Answer

A) True 
 B)False

Which of the following is best at reducing production blocking?

Which foundation of trust is determined mainly by the other party's predictability?

Virtual teams are usually permanent functional groups that communicate mainly through weekly face-to-face meetings.

Which of the following organizational environment features potentially affects team effectiveness?

Which common team building activity aims to improve relations among team members?

Evaluation apprehension is most common in meetings attended by people with different levels of status or expertise.

The increasing number of virtual teams is partly due to:

Social loafing is more likely to occur:

Which of the following is usually an informal group?

Brooks's law states that,"whatever can go wrong in groups will,so one should be prepared for it."

Production blocking and evaluation apprehension:

What is the relationship between team cohesiveness and team productivity?

Critical events,such as a colleague's serious injury,may alter team norms.

Which of these statements about self-directed work teams (SDWTs)is TRUE?

The textbook warns that team building is usually ineffective when:

Teams are best suited for tasks with low interdependence among team members.

Team cohesiveness tends to be higher:

The main advantage of constructive conflict is that it:

Team members are held together by their interdependence and need for collaboration to achieve common goals.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Communicating in Teams and Organizations

Power and Influence in the Workplace

Understanding and Managing Workplace Conflict

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change Additional Cases

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Exam 8: Team Dynamics

Which of the following is best at reducing production blocking?

Which foundation of trust is determined mainly by the other party's predictability?

Virtual teams are usually permanent functional groups that communicate mainly through weekly face-to-face meetings.

Which of the following organizational environment features potentially affects team effectiveness?

Which common team building activity aims to improve relations among team members?

Evaluation apprehension is most common in meetings attended by people with different levels of status or expertise.

The increasing number of virtual teams is partly due to:

Social loafing is more likely to occur:

Which of the following is usually an informal group?

Brooks's law states that,"whatever can go wrong in groups will,so one should be prepared for it."

Production blocking and evaluation apprehension:

What is the relationship between team cohesiveness and team productivity?

Critical events,such as a colleague's serious injury,may alter team norms.

Which of these statements about self-directed work teams (SDWTs)is TRUE?

The textbook warns that team building is usually ineffective when:

Teams are best suited for tasks with low interdependence among team members.

Team cohesiveness tends to be higher:

The main advantage of constructive conflict is that it:

Team members are held together by their interdependence and need for collaboration to achieve common goals.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Communicating in Teams and Organizations

Power and Influence in the Workplace

Understanding and Managing Workplace Conflict

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change Additional Cases

Filters