Question 1

Personality,beliefs,values,and attitudes are:

Accepted Answer

A)  secondary categories of workforce diversity. 
B)  primary categories of workforce diversity. 
C)  categories of deep-level workforce diversity. 
D)  not considered categories of diversity 
E)  a result of generational psychometrics. 
A)  secondary categories of workforce diversity. 
B)  primary categories of workforce diversity. 
C)  categories of deep-level workforce diversity. 
D)  not considered categories of diversity 
E)  a result of generational psychometrics. C

Question 2

The changing workforce is one of the emerging trends in organizational behaviour.Describe how the workforce is changing and briefly identify two consequences of these changes for organizations.

Accepted Answer

There are numerous workforce changes that students might correctly identify.However,the textbook specifically refers to the following: (a)more ethnic diversity; (b)visible minorities represent a large percentage of the workforce and are entering occupations previously held mostly by men; and (c)younger people (Generation-X and Generation-Y)are bringing somewhat different values and needs to the workforce.
There are several consequences of these workforce changes.Chapter 1 of the textbook briefly identifies the following: (a)potentially better decision making,(b)potentially better customer service; and (c)underrepresentation of women and ethnic minorities in senior positions (i.e.discrimination).

Question 3

According to a recent survey,93 percent of Canadians believe that corporate social responsibility is as important to companies as profit and shareholder value.

Accepted Answer

A) True 
 B)False  True

Question 4

Stakeholders include:

Accepted Answer

A)  shareholders 
B)  employees 
C)  suppliers 
D)  governments 
E)  All of the answers are correct. 
A)  shareholders 
B)  employees 
C)  suppliers 
D)  governments 
E)  All of the answers are correct.

Question 5

Virtual work has been identified as an important trend in organizational behaviour.Discuss three organizational behaviour topics that are influenced by virtual work.

Accepted Answer

(Note: Students may identify the relevan

Question 6

Most organizational events may be studied from all three levels of analysis: individual,team and organization.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following best describes the high performance work practices perspective?

Accepted Answer

A)  Organizations that want to be effective should strive for "one best practice" strategy. 
B)  A particular action may have different consequences depending on the situation. 
C)  All organizations should be viewed as being made up of many different parts which contribute to high performance. 
D)  Effective organizations incorporate several workplace practices that leverage the potential of human capital. 
E)  All of the above are correct. 
A)  Organizations that want to be effective should strive for "one best practice" strategy. 
B)  A particular action may have different consequences depending on the situation. 
C)  All organizations should be viewed as being made up of many different parts which contribute to high performance. 
D)  Effective organizations incorporate several workplace practices that leverage the potential of human capital. 
E)  All of the above are correct.

Question 8

Workforce diversity does not consider the differences in psychological characteristics of employees.

Accepted Answer

A) True 
 B)False

Question 9

In the field of organizational behaviour,organizations are best described as:

Accepted Answer

A)  legal entities that must abide by government regulations and pay taxes. 
B)  physical structures with observable capital equipment. 
C)  social entities with a publicly stated set of formal goals. 
D)  groups of people who work interdependently towards some purpose. 
E)  any social entity with profit-centred motives and objectives. 
A)  legal entities that must abide by government regulations and pay taxes. 
B)  physical structures with observable capital equipment. 
C)  social entities with a publicly stated set of formal goals. 
D)  groups of people who work interdependently towards some purpose. 
E)  any social entity with profit-centred motives and objectives.

Question 10

Organizational behaviour knowledge:

Accepted Answer

A)  originates mainly from models developed in chemistry and other natural sciences. 
B)  accurately predicts how anyone will behave in any situation. 
C)  is more appropriate for people who work in computer science than in marketing. 
D)  helps us to understand, and influence the behaviours of others in organizational settings. 
E)  None of the answers apply. 
A)  originates mainly from models developed in chemistry and other natural sciences. 
B)  accurately predicts how anyone will behave in any situation. 
C)  is more appropriate for people who work in computer science than in marketing. 
D)  helps us to understand, and influence the behaviours of others in organizational settings. 
E)  None of the answers apply.

Question 11

Evidence indicates that applying organizational behaviour knowledge tends to improve the organization's financial performance.

Accepted Answer

A) True 
 B)False

Question 12

Organizational unlearning is particularly important for organizational change.

Accepted Answer

A) True 
 B)False

Question 13

An aircraft manufacturing company developed a computer simulation representing the very complex processes and subgroups that create an airplane.Teams of production employees would participate in a game where trainers gave them the challenge of reducing costs or minimizing space using the simulation.As the trainers predicted,the team's actions would almost always result in unexpected consequences.Explain how this simulation relates to the open systems perspective of organizational behaviour.

Accepted Answer

The production simulation teaches teams

Question 14

According to recent surveys about one-third of Canadians would take a pay cut to improve their work-life balance.

Accepted Answer

A) True 
 B)False

Question 15

A key variable in the high performance work practices (HPWP)model is employee competence.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following does NOT represent a belief that anchors organizational behaviour?

Accepted Answer

A)  OB should view organizations as closed systems. 
B)  OB should assume that the effectiveness of an action usually depends on the situation. 
C)  OB should draw on knowledge from other disciplines. 
D)  OB should rely on the systematic research methods to generate knowledge. 
E)  OB topics can be studied from multiple levels of analysis. 
A)  OB should view organizations as closed systems. 
B)  OB should assume that the effectiveness of an action usually depends on the situation. 
C)  OB should draw on knowledge from other disciplines. 
D)  OB should rely on the systematic research methods to generate knowledge. 
E)  OB topics can be studied from multiple levels of analysis.

Question 17

The emerging employment relationship in Canada is that people must give up their legal rights regarding employment discrimination in return for long-term employment.

Accepted Answer

A) True 
 B)False

Question 18

One of the fastest ways to acquire knowledge is to hire individuals or purchase entire companies that have valued knowledge.

Accepted Answer

A) True 
 B)False

Question 19

Work/life balance refers to the length of time one remains in the workforce during one's lifetime.

Accepted Answer

A) True 
 B)False

Question 20

Intellectual capital includes,among other things,the knowledge captured in an organization's systems and structures.

Accepted Answer

A) True 
 B)False

Personality,beliefs,values,and attitudes are:

The changing workforce is one of the emerging trends in organizational behaviour.Describe how the workforce is changing and briefly identify two consequences of these changes for organizations.

According to a recent survey,93 percent of Canadians believe that corporate social responsibility is as important to companies as profit and shareholder value.

Stakeholders include:

Virtual work has been identified as an important trend in organizational behaviour.Discuss three organizational behaviour topics that are influenced by virtual work.

Most organizational events may be studied from all three levels of analysis: individual,team and organization.

Which of the following best describes the high performance work practices perspective?

Workforce diversity does not consider the differences in psychological characteristics of employees.

In the field of organizational behaviour,organizations are best described as:

Organizational behaviour knowledge:

Evidence indicates that applying organizational behaviour knowledge tends to improve the organization's financial performance.

Organizational unlearning is particularly important for organizational change.

According to recent surveys about one-third of Canadians would take a pay cut to improve their work-life balance.

A key variable in the high performance work practices (HPWP)model is employee competence.

Which of the following does NOT represent a belief that anchors organizational behaviour?

The emerging employment relationship in Canada is that people must give up their legal rights regarding employment discrimination in return for long-term employment.

One of the fastest ways to acquire knowledge is to hire individuals or purchase entire companies that have valued knowledge.

Work/life balance refers to the length of time one remains in the workforce during one's lifetime.

Intellectual capital includes,among other things,the knowledge captured in an organization's systems and structures.

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Understanding and Managing Workplace Conflict

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change Additional Cases

Filters

Exam 1: Introduction to the Field of Organizational Behaviour

Personality,beliefs,values,and attitudes are:

The changing workforce is one of the emerging trends in organizational behaviour.Describe how the workforce is changing and briefly identify two consequences of these changes for organizations.

According to a recent survey,93 percent of Canadians believe that corporate social responsibility is as important to companies as profit and shareholder value.

Stakeholders include:

Virtual work has been identified as an important trend in organizational behaviour.Discuss three organizational behaviour topics that are influenced by virtual work.

Most organizational events may be studied from all three levels of analysis: individual,team and organization.

Which of the following best describes the high performance work practices perspective?

Workforce diversity does not consider the differences in psychological characteristics of employees.

In the field of organizational behaviour,organizations are best described as:

Organizational behaviour knowledge:

Evidence indicates that applying organizational behaviour knowledge tends to improve the organization's financial performance.

Organizational unlearning is particularly important for organizational change.

According to recent surveys about one-third of Canadians would take a pay cut to improve their work-life balance.

A key variable in the high performance work practices (HPWP)model is employee competence.

Which of the following does NOT represent a belief that anchors organizational behaviour?

The emerging employment relationship in Canada is that people must give up their legal rights regarding employment discrimination in return for long-term employment.

One of the fastest ways to acquire knowledge is to hire individuals or purchase entire companies that have valued knowledge.

Work/life balance refers to the length of time one remains in the workforce during one's lifetime.

Intellectual capital includes,among other things,the knowledge captured in an organization's systems and structures.

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Understanding and Managing Workplace Conflict

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change Additional Cases

Filters