Question 1

If instructional objectives identify business-related outcomes such as increased customer service,then reaction outcomes should be used in the evaluation.

Accepted Answer

A) True 
 B)False  False

Question 2

Which of the following is a threat to internal validity?

Accepted Answer

A)  Characteristics of trainees influence program effectiveness. 
B)  Being evaluated causes participants to try harder in training program. 
C)  Trainees pay extra attention to material on a test before training. 
D)  Training group differs from comparison group on individual differences that influence outcomes. 
A)  Characteristics of trainees influence program effectiveness. 
B)  Being evaluated causes participants to try harder in training program. 
C)  Trainees pay extra attention to material on a test before training. 
D)  Training group differs from comparison group on individual differences that influence outcomes. D

Question 3

Pilot testing refers to the process of previewing the training program with potential trainees and managers or with other customers.

Accepted Answer

A) True 
 B)False  True

Question 4

A firm that aims at improving readily observable outcomes such as productivity by collecting related data at periodic intervals both before and after training is typically applying the _____ evaluation design.

Accepted Answer

A)  Solomon four-group 
B)  pretest/post-test 
C)  return on investment 
D)  time series 
A)  Solomon four-group 
B)  pretest/post-test 
C)  return on investment 
D)  time series

Question 5

The _____ training outcome is collected to determine whether trainees are using training content back on the job.

Accepted Answer

A)  reaction 
B)  learning 
C)  cognitive 
D)  result 
A)  reaction 
B)  learning 
C)  cognitive 
D)  result

Question 6

The believability of study results refers to external validity.

Accepted Answer

A) True 
 B)False

Question 7

Formative evaluation usually involves collecting quantitative data through tests or objective measures of performance.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following statements best differentiates formative evaluation from summative evaluation?

Accepted Answer

A)  Formative evaluation mainly involves collecting quantitative data, whereas summative evaluation involves collecting qualitative data. 
B)  Formative evaluation takes place on the completion of training, whereas summative evaluation takes place during program design and development. 
C)  Formative evaluation focuses on how to make a training program better, whereas summative evaluation helps to determine the extent to which trainees have changed after training. 
D)  Formative evaluation includes measuring the monetary benefits that a company receives from a training program, whereas summative evaluation measures beliefs and opinions of the trainees. 
A)  Formative evaluation mainly involves collecting quantitative data, whereas summative evaluation involves collecting qualitative data. 
B)  Formative evaluation takes place on the completion of training, whereas summative evaluation takes place during program design and development. 
C)  Formative evaluation focuses on how to make a training program better, whereas summative evaluation helps to determine the extent to which trainees have changed after training. 
D)  Formative evaluation includes measuring the monetary benefits that a company receives from a training program, whereas summative evaluation measures beliefs and opinions of the trainees.

Question 9

Which of the following statements is true of comparison groups?

Accepted Answer

A)  The use of a comparison group poses a threat to internal validity. 
B)  Comparison group consists of a group of employees who do not attend the training program. 
C)  Employees in a comparison group have personal characteristics that are different from other trainees. 
D)  Use of a comparison group in training evaluation increases the possibility that changes found in the outcome measures are due to factors other than training. 
A)  The use of a comparison group poses a threat to internal validity. 
B)  Comparison group consists of a group of employees who do not attend the training program. 
C)  Employees in a comparison group have personal characteristics that are different from other trainees. 
D)  Use of a comparison group in training evaluation increases the possibility that changes found in the outcome measures are due to factors other than training.

Question 10

Why is it important to evaluate a training program?

Accepted Answer

It is important to evaluate a training p

Question 11

Reaction and cognitive outcomes do not help determine how much trainees actually use training content in their jobs.

Accepted Answer

A) True 
 B)False

Question 12

_____ refers to the ease with which training outcome measures can be collected.

Accepted Answer

A)  Reliability 
B)  Practicality 
C)  Acceptability 
D)  Relevance 
A)  Reliability 
B)  Practicality 
C)  Acceptability 
D)  Relevance

Question 13

A comparison group refers to a group of employees who participate in the evaluation study but do not attend the training program.

Accepted Answer

A) True 
 B)False

Question 14

Evaluation designs without pretest or comparison groups are most appropriate when:

Accepted Answer

A)  information regarding training effectiveness is not needed immediately. 
B)  companies are interest in determining how much change has occurred. 
C)  a company has a strong orientation toward evaluation. 
D)  a company is only interested in whether trainees have achieved a certain proficiency level. 
A)  information regarding training effectiveness is not needed immediately. 
B)  companies are interest in determining how much change has occurred. 
C)  a company has a strong orientation toward evaluation. 
D)  a company is only interested in whether trainees have achieved a certain proficiency level.

Question 15

If trainers are interested in the generalizability of a study's results to other groups and situations,then they are said to be interested in the _____ of the study.

Accepted Answer

A)  outcome practicality 
B)  criterion relevance 
C)  external validity 
D)  outcome believability 
A)  outcome practicality 
B)  criterion relevance 
C)  external validity 
D)  outcome believability

Question 16

In Kirkpatrick's five-level framework for categorizing training outcomes,the levels indicate the importance of the outcomes.

Accepted Answer

A) True 
 B)False

Question 17

_____ is a time period in which participants no longer receive training intervention.

Accepted Answer

A)  Regression 
B)  Mortality 
C)  Reversal 
D)  Maturation 
A)  Regression 
B)  Mortality 
C)  Reversal 
D)  Maturation

Question 18

Describe the evaluation process for training.

Accepted Answer

The evaluation process should begin with

Question 19

Which of the following statements is true of random assignment?

Accepted Answer

A)  It assigns employees to a training program without considering their individual differences. 
B)  It results in an unequal distribution of individual characteristics such as age, gender, and motivation in the comparison group and the training group. 
C)  It increases the effects of employees dropping out of the study (mortality). 
D)  It increases the differences between the training group and comparison group in ability, knowledge, skill, or other personal characteristics. 
A)  It assigns employees to a training program without considering their individual differences. 
B)  It results in an unequal distribution of individual characteristics such as age, gender, and motivation in the comparison group and the training group. 
C)  It increases the effects of employees dropping out of the study (mortality). 
D)  It increases the differences between the training group and comparison group in ability, knowledge, skill, or other personal characteristics.

Question 20

_____ refers to concrete examples of the impact of training that show how learning has led to results that a company finds worthwhile and managers find credible.

Accepted Answer

A)  Utility analysis 
B)  Success case 
C)  Return on expectation 
D)  Outcome practicality 
A)  Utility analysis 
B)  Success case 
C)  Return on expectation 
D)  Outcome practicality

If instructional objectives identify business-related outcomes such as increased customer service,then reaction outcomes should be used in the evaluation.

Which of the following is a threat to internal validity?

Pilot testing refers to the process of previewing the training program with potential trainees and managers or with other customers.

A firm that aims at improving readily observable outcomes such as productivity by collecting related data at periodic intervals both before and after training is typically applying the _____ evaluation design.

The _____ training outcome is collected to determine whether trainees are using training content back on the job.

The believability of study results refers to external validity.

Formative evaluation usually involves collecting quantitative data through tests or objective measures of performance.

Which of the following statements best differentiates formative evaluation from summative evaluation?

Which of the following statements is true of comparison groups?

Why is it important to evaluate a training program?

Reaction and cognitive outcomes do not help determine how much trainees actually use training content in their jobs.

_____ refers to the ease with which training outcome measures can be collected.

A comparison group refers to a group of employees who participate in the evaluation study but do not attend the training program.

Evaluation designs without pretest or comparison groups are most appropriate when:

If trainers are interested in the generalizability of a study's results to other groups and situations,then they are said to be interested in the _____ of the study.

In Kirkpatrick's five-level framework for categorizing training outcomes,the levels indicate the importance of the outcomes.

_____ is a time period in which participants no longer receive training intervention.

Describe the evaluation process for training.

Which of the following statements is true of random assignment?

_____ refers to concrete examples of the impact of training that show how learning has led to results that a company finds worthwhile and managers find credible.

Introduction to Employee Training and Development

Strategic Training

Needs Assessment

Learning and Transfer of Training

Program Design

Traditional Training Methods

Technology-Based Training Methods

Employee Development and Career Management

Social Responsibility: Legal Issues, Managing Diversity, and Career Challenges

The Future of Training and Development

Filters

Exam 6: Training Evaluation

If instructional objectives identify business-related outcomes such as increased customer service,then reaction outcomes should be used in the evaluation.

Which of the following is a threat to internal validity?

Pilot testing refers to the process of previewing the training program with potential trainees and managers or with other customers.

A firm that aims at improving readily observable outcomes such as productivity by collecting related data at periodic intervals both before and after training is typically applying the _____ evaluation design.

The _____ training outcome is collected to determine whether trainees are using training content back on the job.

The believability of study results refers to external validity.

Formative evaluation usually involves collecting quantitative data through tests or objective measures of performance.

Which of the following statements best differentiates formative evaluation from summative evaluation?

Which of the following statements is true of comparison groups?

Why is it important to evaluate a training program?

Reaction and cognitive outcomes do not help determine how much trainees actually use training content in their jobs.

_____ refers to the ease with which training outcome measures can be collected.

A comparison group refers to a group of employees who participate in the evaluation study but do not attend the training program.

Evaluation designs without pretest or comparison groups are most appropriate when:

If trainers are interested in the generalizability of a study's results to other groups and situations,then they are said to be interested in the _____ of the study.

In Kirkpatrick's five-level framework for categorizing training outcomes,the levels indicate the importance of the outcomes.

_____ is a time period in which participants no longer receive training intervention.

Describe the evaluation process for training.

Which of the following statements is true of random assignment?

_____ refers to concrete examples of the impact of training that show how learning has led to results that a company finds worthwhile and managers find credible.

Introduction to Employee Training and Development

Strategic Training

Needs Assessment

Learning and Transfer of Training

Program Design

Traditional Training Methods

Technology-Based Training Methods

Employee Development and Career Management

Social Responsibility: Legal Issues, Managing Diversity, and Career Challenges

The Future of Training and Development

Filters