Question 1

Which one of the following is true of task analysis?

Accepted Answer

A)  It should be undertaken before organizational analysis. 
B)  It involves breaking a task into several jobs. 
C)  It is a simple process that requires minimum time commitment compared to the other processes. 
D)  It involves gathering and summarizing data from many different persons in the company. 
A)  It should be undertaken before organizational analysis. 
B)  It involves breaking a task into several jobs. 
C)  It is a simple process that requires minimum time commitment compared to the other processes. 
D)  It involves gathering and summarizing data from many different persons in the company. D

Question 2

Upper-level managers are not usually involved in identifying which employees need training or the tasks for which training is needed.

Accepted Answer

A) True 
 B)False  True

Question 3

Employees' lack of awareness of performance standards is a problem that training can "fix."

Accepted Answer

A) True 
 B)False  False

Question 4

_____ refers to the process of a company using information about other companies' training practices.

Accepted Answer

A)  Brainstorming 
B)  Crowdsourcing 
C)  Outsourcing 
D)  Benchmarking 
A)  Brainstorming 
B)  Crowdsourcing 
C)  Outsourcing 
D)  Benchmarking

Question 5

Which of the following issues is addressed by task analysis?

Accepted Answer

A)  Who needs training? 
B)  What is the focus of training? 
C)  Does training support the company's strategic direction? 
D)  Should the training be built or bought? 
A)  Who needs training? 
B)  What is the focus of training? 
C)  Does training support the company's strategic direction? 
D)  Should the training be built or bought?

Question 6

Which of the following is considered as a part of "input" in the process for analyzing the factors that influence employee performance and learning?

Accepted Answer

A)  Awareness of performance standard. 
B)  Social support. 
C)  Understanding the level of proficiency. 
D)  Work-group norms. 
A)  Awareness of performance standard. 
B)  Social support. 
C)  Understanding the level of proficiency. 
D)  Work-group norms.

Question 7

What is the role of upper-level managers in needs assessment?

Accepted Answer

Upper-level managers include directors,C

Question 8

If the critical job issue,process issue,and business issue are related,training should be a top priority.

Accepted Answer

A) True 
 B)False

Question 9

In the process of developing a competency model,the job or position to be analyzed is identified after:

Accepted Answer

A)  the needs assessment strategy is selected. 
B)  the effective and ineffective job performers are identified. 
C)  the business strategy and goals are identified. 
D)  the competencies responsible for effective and ineffective performance are identified. 
A)  the needs assessment strategy is selected. 
B)  the effective and ineffective job performers are identified. 
C)  the business strategy and goals are identified. 
D)  the competencies responsible for effective and ineffective performance are identified.

Question 10

Age,or even the generation an employee belongs to,does not affect how they prefer to learn.

Accepted Answer

A) True 
 B)False

Question 11

Work-group norms may encourage employees not to meet performance standards.

Accepted Answer

A) True 
 B)False

Question 12

What are the three types of analysis involved in needs assessment?

Accepted Answer

Needs assessment typically involves orga

Question 13

A nontraining option to match trainees' reading level with the level needed for the training materials involves redesigning a job to accommodate the trainees' reading levels.

Accepted Answer

A) True 
 B)False

Question 14

In task analysis,the next step after selecting the job or jobs to be analyzed is to:

Accepted Answer

A)  identify the knowledge, skills, or abilities necessary to perform the tasks successfully. 
B)  develop a preliminary list of tasks performed on the job by talking to those who have performed a task analysis. 
C)  have a group of SMEs validate a preliminary list of tasks through a meeting or through a written survey. 
D)  separate important, frequently performed tasks from tasks that are not important and are infrequently performed. 
A)  identify the knowledge, skills, or abilities necessary to perform the tasks successfully. 
B)  develop a preliminary list of tasks performed on the job by talking to those who have performed a task analysis. 
C)  have a group of SMEs validate a preliminary list of tasks through a meeting or through a written survey. 
D)  separate important, frequently performed tasks from tasks that are not important and are infrequently performed.

Question 15

Job incumbents should be included as SME's in the needs assessment process since they tend to be the most knowledgeable about the job.

Accepted Answer

A) True 
 B)False

Question 16

In the needs assessment process,organizational analysis deals with identifying:

Accepted Answer

A)  the training resources that are available. 
B)  employees' personal characteristics. 
C)  the conditions under which tasks are performed. 
D)  the employees who require training. 
A)  the training resources that are available. 
B)  employees' personal characteristics. 
C)  the conditions under which tasks are performed. 
D)  the employees who require training.

Question 17

Possession of a high school diploma or a college degree is a guarantee that an employee has basic skills.

Accepted Answer

A) True 
 B)False

Question 18

Subject-matter experts (SMEs)must have an understanding of the company's language,tools,and products.

Accepted Answer

A) True 
 B)False

Question 19

In the person analysis,_____ relates to the instructions that tell employees what,how,and when to perform.

Accepted Answer

A)  output 
B)  input 
C)  consequence 
D)  feedback 
A)  output 
B)  input 
C)  consequence 
D)  feedback

Question 20

Pressure points such as changes in customer preferences or employees' lack of basic skills do not necessarily mean that training is the right solution.

Accepted Answer

A) True 
 B)False

Which one of the following is true of task analysis?

Upper-level managers are not usually involved in identifying which employees need training or the tasks for which training is needed.

Employees' lack of awareness of performance standards is a problem that training can "fix."

_____ refers to the process of a company using information about other companies' training practices.

Which of the following issues is addressed by task analysis?

Which of the following is considered as a part of "input" in the process for analyzing the factors that influence employee performance and learning?

What is the role of upper-level managers in needs assessment?

If the critical job issue,process issue,and business issue are related,training should be a top priority.

In the process of developing a competency model,the job or position to be analyzed is identified after:

Age,or even the generation an employee belongs to,does not affect how they prefer to learn.

Work-group norms may encourage employees not to meet performance standards.

What are the three types of analysis involved in needs assessment?

A nontraining option to match trainees' reading level with the level needed for the training materials involves redesigning a job to accommodate the trainees' reading levels.

In task analysis,the next step after selecting the job or jobs to be analyzed is to:

Job incumbents should be included as SME's in the needs assessment process since they tend to be the most knowledgeable about the job.

In the needs assessment process,organizational analysis deals with identifying:

Possession of a high school diploma or a college degree is a guarantee that an employee has basic skills.

Subject-matter experts (SMEs)must have an understanding of the company's language,tools,and products.

In the person analysis,_____ relates to the instructions that tell employees what,how,and when to perform.

Pressure points such as changes in customer preferences or employees' lack of basic skills do not necessarily mean that training is the right solution.

Introduction to Employee Training and Development

Strategic Training

Learning and Transfer of Training

Program Design

Training Evaluation

Traditional Training Methods

Technology-Based Training Methods

Employee Development and Career Management

Social Responsibility: Legal Issues, Managing Diversity, and Career Challenges

The Future of Training and Development

Filters

Exam 3: Needs Assessment

Which one of the following is true of task analysis?

Upper-level managers are not usually involved in identifying which employees need training or the tasks for which training is needed.

Employees' lack of awareness of performance standards is a problem that training can "fix."

_____ refers to the process of a company using information about other companies' training practices.

Which of the following issues is addressed by task analysis?

Which of the following is considered as a part of "input" in the process for analyzing the factors that influence employee performance and learning?

What is the role of upper-level managers in needs assessment?

If the critical job issue,process issue,and business issue are related,training should be a top priority.

In the process of developing a competency model,the job or position to be analyzed is identified after:

Age,or even the generation an employee belongs to,does not affect how they prefer to learn.

Work-group norms may encourage employees not to meet performance standards.

What are the three types of analysis involved in needs assessment?

A nontraining option to match trainees' reading level with the level needed for the training materials involves redesigning a job to accommodate the trainees' reading levels.

In task analysis,the next step after selecting the job or jobs to be analyzed is to:

Job incumbents should be included as SME's in the needs assessment process since they tend to be the most knowledgeable about the job.

In the needs assessment process,organizational analysis deals with identifying:

Possession of a high school diploma or a college degree is a guarantee that an employee has basic skills.

Subject-matter experts (SMEs)must have an understanding of the company's language,tools,and products.

In the person analysis,_____ relates to the instructions that tell employees what,how,and when to perform.

Pressure points such as changes in customer preferences or employees' lack of basic skills do not necessarily mean that training is the right solution.

Introduction to Employee Training and Development

Strategic Training

Learning and Transfer of Training

Program Design

Training Evaluation

Traditional Training Methods

Technology-Based Training Methods

Employee Development and Career Management

Social Responsibility: Legal Issues, Managing Diversity, and Career Challenges

The Future of Training and Development

Filters