Question 1

A(n)_____ is an example of tacit knowledge.

Accepted Answer

A)  employee's experience 
B)  business process 
C)  flowchart 
D)  formula 
A)  employee's experience 
B)  business process 
C)  flowchart 
D)  formula A

Question 2

Which of the following statements is true of training?

Accepted Answer

A)  The reporting relationship between human resource management and the training function is standard across companies. 
B)  Including training as part of the human resource function allows the training function to be decentralized to better respond to unique needs in different business units. 
C)  Organizational development professionals are seldom responsible for training. 
D)  For training and development to succeed, employees, managers, training professionals, and top managers all have to take ownership. 
A)  The reporting relationship between human resource management and the training function is standard across companies. 
B)  Including training as part of the human resource function allows the training function to be decentralized to better respond to unique needs in different business units. 
C)  Organizational development professionals are seldom responsible for training. 
D)  For training and development to succeed, employees, managers, training professionals, and top managers all have to take ownership. D

Question 3

Training design processes should be rigid and not flexible.

Accepted Answer

A) True 
 B)False  False

Question 4

Companies separate training from the human resource function because it allows the training function to be decentralized.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following statements is true of the Instructional System Design (ISD)model?

Accepted Answer

A)  There is a single universally accepted instructional systems development model. 
B)  The model rarely follows a neat, orderly, step-by-step approach of activities. 
C)  The model eliminates the need for trainers to provide detailed documents of each activity found in the model. 
D)  The model has no underlying assumptions. 
A)  There is a single universally accepted instructional systems development model. 
B)  The model rarely follows a neat, orderly, step-by-step approach of activities. 
C)  The model eliminates the need for trainers to provide detailed documents of each activity found in the model. 
D)  The model has no underlying assumptions.

Question 6

There is not one universally accepted instructional systems development model.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following steps of the training design process involves person and task analysis?

Accepted Answer

A)  Ensuring transfer of training. 
B)  Developing an evaluation plan. 
C)  Conducting needs assessment. 
D)  Monitoring and evaluating the program. 
A)  Ensuring transfer of training. 
B)  Developing an evaluation plan. 
C)  Conducting needs assessment. 
D)  Monitoring and evaluating the program.

Question 8

Organizational development professionals in a company primarily focus on identifying the top talent in the company.

Accepted Answer

A) True 
 B)False

Question 9

ISO standards are involuntary.

Accepted Answer

A) True 
 B)False

Question 10

Treating employees differently based on their age,such as only inviting younger employees to attend training or development programs,can result in adverse legal consequences.

Accepted Answer

A) True 
 B)False

Question 11

Discuss the core values of TQM.

Accepted Answer

Total Quality Management (TQM)is a compa

Question 12

Which of the following is true of tacit knowledge?

Accepted Answer

A)  It is easily codified and transferred from person-to-person. 
B)  Formulas and definitions are examples of tacit knowledge. 
C)  Formal training and development programs limit the extent to which tacit knowledge can be acquired. 
D)  It cannot be shared through employee personal interactions with peers, colleagues, and experts. 
A)  It is easily codified and transferred from person-to-person. 
B)  Formulas and definitions are examples of tacit knowledge. 
C)  Formal training and development programs limit the extent to which tacit knowledge can be acquired. 
D)  It cannot be shared through employee personal interactions with peers, colleagues, and experts.

Question 13

Informal learning:

Accepted Answer

A)  is developed and organized by a company. 
B)  is not required for the development of human capital. 
C)  cannot be controlled by the employees. 
D)  leads to the effective development of tacit knowledge. 
A)  is developed and organized by a company. 
B)  is not required for the development of human capital. 
C)  cannot be controlled by the employees. 
D)  leads to the effective development of tacit knowledge.

Question 14

When training is provided by consulting firms and government organizations,it is said to be outsourced.

Accepted Answer

A) True 
 B)False

Question 15

According to the ASTD competency model,foundational competencies are used to a different extent in each role or specialization by training and development professionals.

Accepted Answer

A) True 
 B)False

Question 16

What are the four intangible assets that can be most directly influenced by training and development?

Accepted Answer

Human Capital
•Tacit knowledge
•Educatio

Question 17

Which of the following is an example of human capital?

Accepted Answer

A)  Corporate culture 
B)  Patent 
C)  Customer loyalty 
D)  Work-related competence 
A)  Corporate culture 
B)  Patent 
C)  Customer loyalty 
D)  Work-related competence

Question 18

According to the ASTD competency model,a business partner:

Accepted Answer

A)  determines how workplace learning can be best used to help meet the company's business strategy. 
B)  plans and monitors the effective delivery of learning and performance solutions to support the business. 
C)  designs, delivers, and evaluates learning and performance solutions. 
D)  uses industry knowledge to create training that improves performance. 
A)  determines how workplace learning can be best used to help meet the company's business strategy. 
B)  plans and monitors the effective delivery of learning and performance solutions to support the business. 
C)  designs, delivers, and evaluates learning and performance solutions. 
D)  uses industry knowledge to create training that improves performance.

Question 19

Which of the following statements is true of Millennials?

Accepted Answer

A)  They are also known as Generation X or Baby Boomers. 
B)  They grew up during a time when the divorce rate doubled, the number of women working outside the home increased, and the personal computer was invented. 
C)  They are often considered to be workaholics and rigid in conforming to rules. 
D)  They are believed to have high levels of self-esteem, to the point of narcissism sometimes. 
A)  They are also known as Generation X or Baby Boomers. 
B)  They grew up during a time when the divorce rate doubled, the number of women working outside the home increased, and the personal computer was invented. 
C)  They are often considered to be workaholics and rigid in conforming to rules. 
D)  They are believed to have high levels of self-esteem, to the point of narcissism sometimes.

Question 20

_____ capital refers to the sum of the attributes,life experiences,knowledge,inventiveness,energy,and enthusiasm that the company's employees invest in their work.

Accepted Answer

A)  Intellectual 
B)  Human 
C)  Customer 
D)  Social 
A)  Intellectual 
B)  Human 
C)  Customer 
D)  Social

A(n)_____ is an example of tacit knowledge.

Which of the following statements is true of training?

Training design processes should be rigid and not flexible.

Companies separate training from the human resource function because it allows the training function to be decentralized.

Which of the following statements is true of the Instructional System Design (ISD)model?

There is not one universally accepted instructional systems development model.

Which of the following steps of the training design process involves person and task analysis?

Organizational development professionals in a company primarily focus on identifying the top talent in the company.

ISO standards are involuntary.

Treating employees differently based on their age,such as only inviting younger employees to attend training or development programs,can result in adverse legal consequences.

Discuss the core values of TQM.

Which of the following is true of tacit knowledge?

Informal learning:

When training is provided by consulting firms and government organizations,it is said to be outsourced.

According to the ASTD competency model,foundational competencies are used to a different extent in each role or specialization by training and development professionals.

What are the four intangible assets that can be most directly influenced by training and development?

Which of the following is an example of human capital?

According to the ASTD competency model,a business partner:

Which of the following statements is true of Millennials?

_____ capital refers to the sum of the attributes,life experiences,knowledge,inventiveness,energy,and enthusiasm that the company's employees invest in their work.

Strategic Training

Needs Assessment

Learning and Transfer of Training

Program Design

Training Evaluation

Traditional Training Methods

Technology-Based Training Methods

Employee Development and Career Management

Social Responsibility: Legal Issues, Managing Diversity, and Career Challenges

The Future of Training and Development

Filters

Exam 1: Introduction to Employee Training and Development

A(n)_____ is an example of tacit knowledge.

Which of the following statements is true of training?

Training design processes should be rigid and not flexible.

Companies separate training from the human resource function because it allows the training function to be decentralized.

Which of the following statements is true of the Instructional System Design (ISD)model?

There is not one universally accepted instructional systems development model.

Which of the following steps of the training design process involves person and task analysis?

Organizational development professionals in a company primarily focus on identifying the top talent in the company.

ISO standards are involuntary.

Treating employees differently based on their age,such as only inviting younger employees to attend training or development programs,can result in adverse legal consequences.

Discuss the core values of TQM.

Which of the following is true of tacit knowledge?

Informal learning:

When training is provided by consulting firms and government organizations,it is said to be outsourced.

According to the ASTD competency model,foundational competencies are used to a different extent in each role or specialization by training and development professionals.

What are the four intangible assets that can be most directly influenced by training and development?

Which of the following is an example of human capital?

According to the ASTD competency model,a business partner:

Which of the following statements is true of Millennials?

_____ capital refers to the sum of the attributes,life experiences,knowledge,inventiveness,energy,and enthusiasm that the company's employees invest in their work.

Strategic Training

Needs Assessment

Learning and Transfer of Training

Program Design

Training Evaluation

Traditional Training Methods

Technology-Based Training Methods

Employee Development and Career Management

Social Responsibility: Legal Issues, Managing Diversity, and Career Challenges

The Future of Training and Development

Filters