Exam 2: Strategic Training

The CEO of a company is responsible for setting a clear direction for learning.

As a marketing agent,the CEO of a company is responsible for:

Seth Mason,a product manager working in a manufacturing firm,is highly anxious about change.When the top management of Mason's firm made it mandatory for all product managers to undergo a series of skills trainings,he told his superior that he would be uncomfortable with the process.He added that he was certain of not being able to cope with the new developments.In this instance,Seth Mason is demonstrating _____.

Companies that adopt state-of-the-art HRM practices that contribute to business strategy tend to demonstrate no higher level of performance than firms that do not.

Job-based employees are likely to receive less training than knowledge-based employees.

The process of identifying and collecting metrics is unrelated to training evaluation.

Companies must always avoid involving unions in retraining and productivity-improvement efforts.

_____ typically includes information on the customers served,why the company exists,what the company does,the value received by the customers,and the technology used.

In highly integrated businesses,training is likely to include rotating employees between jobs in different businesses.

Tacit knowledge developed through experience and shared through interactions between employees is easy to imitate.

Job-based employees are characterized by:

_____ refers to the company's decisions regarding where to find employees,how to select them,and the desired mix of employee skills and statuses.

Which of the following is true with regard to SWOT analysis?

The final step of the strategic training and development process involves:

Which of the following is true about a learning organization?

Companies need to restrict learning to classrooms in order to competently help employees acquire knowledge and skills.

Outsourcing allows a company to focus better on its business strategy by saving both cost and time.

Companies adopting the _____ strategy need to train employees in job-search skills and to focus on cross-training remaining employees.

Emphasis on the creation of intellectual capital and the movement toward high-performance work systems using teams has resulted in employees performing many roles once reserved for management.

A centralized training function not only hampers the streamlining of processes but also denies the company a cost advantage in purchasing training from vendors and consultants.