Question 1

Discuss the advantages and disadvantages of product organization.

Accepted Answer

Product organization has several advanta

Question 2

The CEO distributes work and assigns responsibility to the various department managers through the process known as ____.

Accepted Answer

A) standardization 
B) span of control 
C) unity of command 
D) delegation 
E) concentration 
A) standardization 
B) span of control 
C) unity of command 
D) delegation 
E) concentration

Question 3

Which of the following departments is considered a line department?

Accepted Answer

A) Public relations 
B) Human resource 
C) Assembly 
D) Accounting 
E) Legal 
A) Public relations 
B) Human resource 
C) Assembly 
D) Accounting 
E) Legal

Question 4

If an organization is composed of many separate units that work on different kinds of tasks by using skills and work methods that vary from each other, that organization is characterized by _____.

Accepted Answer

A) differentiation 
B) integration 
C) standardization 
D) hierarchy 
E) delegation 
A) differentiation 
B) integration 
C) standardization 
D) hierarchy 
E) delegation

Question 5

Describe the pros and cons of the matrix organization.

Accepted Answer

The matrix organization structure has se

Question 6

Which of the following forms of departmentalization does Maurice utilize?

Accepted Answer

A) Conglomerate 
B) Geographical 
C) Vertical 
D) Product 
E) Customer 
A) Conglomerate 
B) Geographical 
C) Vertical 
D) Product 
E) Customer

Question 7

Spencer is an operations manager at Levant Corp. He has been put on a big project with a tight deadline. Spencer distributes half the work to two other supervisors, taking care of the bigger aspects of the project himself. This is an example of

Accepted Answer

A) unity of command. 
B) delegation. 
C) specialization. 
D) span of management. 
E) differentiation. 
A) unity of command. 
B) delegation. 
C) specialization. 
D) span of management. 
E) differentiation.

Question 8

Which of the following is an advantage of functional departmentalization?

Accepted Answer

A) It most useful in a complex environment. 
B) Employees are able to focus exclusively on creating customer satisfaction. 
C) It encourages managers to become generalists. 
D) Decision making and lines of communication are simple and clearly understood. 
E) It is the most flexible organization form. 
A) It most useful in a complex environment. 
B) Employees are able to focus exclusively on creating customer satisfaction. 
C) It encourages managers to become generalists. 
D) Decision making and lines of communication are simple and clearly understood. 
E) It is the most flexible organization form.

Question 9

The assignment of different tasks to different people or groups in an organization is known as

Accepted Answer

A) unity of command. 
B) integration. 
C) division of labor. 
D) concentration. 
E) centralization. 
A) unity of command. 
B) integration. 
C) division of labor. 
D) concentration. 
E) centralization.

Question 10

Corporations have boards of directors elected by

Accepted Answer

A) employees. 
B) the franchisees. 
C) stockholders. 
D) top managers. 
E) dormant partners. 
A) employees. 
B) the franchisees. 
C) stockholders. 
D) top managers. 
E) dormant partners.

Question 11

In Scenario A, each manager has ten supervisors who are required to report to him or her. This is an example of

Accepted Answer

A) unity of command. 
B) span of control. 
C) corporate governance. 
D) delegation. 
E) concentration. 
A) unity of command. 
B) span of control. 
C) corporate governance. 
D) delegation. 
E) concentration.

Question 12

A _____ span of control creates a flat organization.

Accepted Answer

A) wide 
B) tall 
C) centralized 
D) formal 
E) narrow 
A) wide 
B) tall 
C) centralized 
D) formal 
E) narrow

Question 13

GoodyGrains Corp., a breakfast cereal manufacturer, has a production, finance, and accounts team. The company has two categories that are departmentalized into a cereal division and instant pancakes division. Each of its employees has to report to two bosses-a functional manager and a divisional manager. In this case, GoodyGrains Corp. is an example of a _____ organization.

Accepted Answer

A) geographic 
B) conglomerate 
C) customer 
D) virtual 
E) matrix 
A) geographic 
B) conglomerate 
C) customer 
D) virtual 
E) matrix

Question 14

From Scenario C, it can be inferred that Maurice's firm is an example of a _____ organization.

Accepted Answer

A) product 
B) geographical 
C) conglomerate 
D) matrix 
E) vertical 
A) product 
B) geographical 
C) conglomerate 
D) matrix 
E) vertical

Question 15

A very flexible version of the network organization is the

Accepted Answer

A) virtual corporation. 
B) conglomerate organization. 
C) relational corporation. 
D) nonstandard divisional form. 
E) localized division. 
A) virtual corporation. 
B) conglomerate organization. 
C) relational corporation. 
D) nonstandard divisional form. 
E) localized division.

Question 16

Selim's job with a local utility is to maintain the relationship between it and the community. This involves communicating with local organizations to find those in need of help with their electric bills in order to ensure that no one is without heat during the winter. In this scenario, Selim performs the role of a ____.

Accepted Answer

A) mutual adjustment officer 
B) social worker 
C) liaison 
D) program manager 
E) direct contact 
A) mutual adjustment officer 
B) social worker 
C) liaison 
D) program manager 
E) direct contact

Question 17

Julia, VP of operations, was looking for a new direction and asked Paulo to manage the reorganization of the call center, even though he was less experienced than many of the managers in that department. Paulo found that the other managers were not cooperative in giving him access to their current procedures or ideas about new ones, and he felt powerless to compel them. Julia most likely made the mistake of

Accepted Answer

A) delegating inappropriate tasks to a junior manager. 
B) delegating responsibility without adequate authority to Paulo. 
C) "passing the buck" by blaming Paulo's performance. 
D) taking credit for Paulo's accomplishments. 
E) underestimating Paulo's capabilities. 
A) delegating inappropriate tasks to a junior manager. 
B) delegating responsibility without adequate authority to Paulo. 
C) "passing the buck" by blaming Paulo's performance. 
D) taking credit for Paulo's accomplishments. 
E) underestimating Paulo's capabilities.

Question 18

The optimal span of control should be wide when

Accepted Answer

A) the work is ambiguous. 
B) subordinates are untrained and do not have access to much information. 
C) the manager has just taken over the position. 
D) jobs are similar. 
E) subordinates prefer close supervisory control. 
A) the work is ambiguous. 
B) subordinates are untrained and do not have access to much information. 
C) the manager has just taken over the position. 
D) jobs are similar. 
E) subordinates prefer close supervisory control.

Question 19

Ideally, decision making should be done by the

Accepted Answer

A) board of directors. 
B) top management of the organization. 
C) customers of the organization. 
D) supervisory-level employees. 
E) people who are most affected by the issue. 
A) board of directors. 
B) top management of the organization. 
C) customers of the organization. 
D) supervisory-level employees. 
E) people who are most affected by the issue.

Question 20

A(n) _____ organization is a hybrid form of organization in which functional and divisional forms overlap.

Accepted Answer

A) integrated 
B) dynamic 
C) matrix 
D) network 
E) standardized 
A) integrated 
B) dynamic 
C) matrix 
D) network 
E) standardized

Discuss the advantages and disadvantages of product organization.

The CEO distributes work and assigns responsibility to the various department managers through the process known as ____.

Which of the following departments is considered a line department?

If an organization is composed of many separate units that work on different kinds of tasks by using skills and work methods that vary from each other, that organization is characterized by _____.

Describe the pros and cons of the matrix organization.

Which of the following forms of departmentalization does Maurice utilize?

Spencer is an operations manager at Levant Corp. He has been put on a big project with a tight deadline. Spencer distributes half the work to two other supervisors, taking care of the bigger aspects of the project himself. This is an example of

Which of the following is an advantage of functional departmentalization?

The assignment of different tasks to different people or groups in an organization is known as

Corporations have boards of directors elected by

In Scenario A, each manager has ten supervisors who are required to report to him or her. This is an example of

A _____ span of control creates a flat organization.

From Scenario C, it can be inferred that Maurice's firm is an example of a _____ organization.

A very flexible version of the network organization is the

The optimal span of control should be wide when

Ideally, decision making should be done by the

A(n) _____ organization is a hybrid form of organization in which functional and divisional forms overlap.

Managing and Performing

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, Corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organizational Agility

Human Resources Management

Managing the Diverse Workforce

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters

Exam 8: Organization Structure

Discuss the advantages and disadvantages of product organization.

The CEO distributes work and assigns responsibility to the various department managers through the process known as ____.

Which of the following departments is considered a line department?

If an organization is composed of many separate units that work on different kinds of tasks by using skills and work methods that vary from each other, that organization is characterized by _____.

Describe the pros and cons of the matrix organization.

Which of the following forms of departmentalization does Maurice utilize?

Spencer is an operations manager at Levant Corp. He has been put on a big project with a tight deadline. Spencer distributes half the work to two other supervisors, taking care of the bigger aspects of the project himself. This is an example of

Which of the following is an advantage of functional departmentalization?

The assignment of different tasks to different people or groups in an organization is known as

Corporations have boards of directors elected by

In Scenario A, each manager has ten supervisors who are required to report to him or her. This is an example of

A _____ span of control creates a flat organization.

From Scenario C, it can be inferred that Maurice's firm is an example of a _____ organization.

A very flexible version of the network organization is the

The optimal span of control should be wide when

Ideally, decision making should be done by the

A(n) _____ organization is a hybrid form of organization in which functional and divisional forms overlap.

Managing and Performing

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, Corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organizational Agility

Human Resources Management

Managing the Diverse Workforce

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters