Question 1

Which of the following is a factor that directly affects a company's choice of suppliers?

Accepted Answer

A) demand forecast accuracy 
B) business strategy 
C) sunken costs 
D) turnover costs 
A) demand forecast accuracy 
B) business strategy 
C) sunken costs 
D) turnover costs

Question 2

The total of termination costs, hiring costs, training costs, and other costs related to replacing a worker is referred to as ________.

Accepted Answer

A) cost per hire 
B) sunk cost 
C) turnover cost 
D) hidden cost 
A) cost per hire 
B) sunk cost 
C) turnover cost 
D) hidden cost

Question 3

Which of the following software is used to ensure compliance for cross-border transactions for importers and exporters?

Accepted Answer

A) warehouse management software 
B) supply chain planning software 
C) global trade management software 
D) manufacturing execution system 
A) warehouse management software 
B) supply chain planning software 
C) global trade management software 
D) manufacturing execution system

Question 4

Carrie, the finance manager of an insurance company, suspects some of the sales representatives of submitting their travel expenses receipts twice. Which of the following would help her spot such fraudulent submissions?

Accepted Answer

A) electronic data interchange 
B) exception reports 
C) noncompliance reports 
D) compliance reports 
A) electronic data interchange 
B) exception reports 
C) noncompliance reports 
D) compliance reports

Question 5

Which of the following is true regarding customer retention?

Accepted Answer

A) Research has proved that existing customers tend to be less profitable than new customers. 
B) The only accurate metric that calculates customer retention is the number of repeat customers. 
C) A retention strategy increases the number of loyal customers, but provides no return on investment. 
D) Attracting new customers is often more difficult and expensive than retaining existing ones. 
A) Research has proved that existing customers tend to be less profitable than new customers. 
B) The only accurate metric that calculates customer retention is the number of repeat customers. 
C) A retention strategy increases the number of loyal customers, but provides no return on investment. 
D) Attracting new customers is often more difficult and expensive than retaining existing ones.

Question 6

A company resorts to discount blowouts to get rid of excess merchandise. Which of the following scenarios is most likely to have triggered this action?

Accepted Answer

A) increase in inventory costs 
B) ineffective tracking of the inventory 
C) overestimation of demand 
D) increase in the price of raw materials 
A) increase in inventory costs 
B) ineffective tracking of the inventory 
C) overestimation of demand 
D) increase in the price of raw materials

Question 7

Which of the following activities is supported by financial management systems?

Accepted Answer

A) mapping the employee life cycle, starting from recruitment to retirement 
B) deciding which suppliers to use for sourcing raw materials 
C) negotiating the terms and conditions of payment agreements made with vendors 
D) creating and maintaining a repository of employee contact information 
A) mapping the employee life cycle, starting from recruitment to retirement 
B) deciding which suppliers to use for sourcing raw materials 
C) negotiating the terms and conditions of payment agreements made with vendors 
D) creating and maintaining a repository of employee contact information

Question 8

The bullwhip effect can be reduced if ________.

Accepted Answer

A) suppliers occasionally receive faxed purchase orders from the retailer 
B) suppliers are provided with warehouse management software 
C) suppliers have real-time access to up-to-date retail sales data 
D) suppliers are provided with global trade management software 
A) suppliers occasionally receive faxed purchase orders from the retailer 
B) suppliers are provided with warehouse management software 
C) suppliers have real-time access to up-to-date retail sales data 
D) suppliers are provided with global trade management software

Question 9

Implementing ERPs very often results in dismal success rates and runaway costs.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is a metric that is commonly used in CRM?

Accepted Answer

A) customer satisfaction index 
B) human capital return on investment 
C) turnover costs 
D) demand forecast accuracy 
A) customer satisfaction index 
B) human capital return on investment 
C) turnover costs 
D) demand forecast accuracy

Question 11

What are the advantages and disadvantages of the different integration strategies of ERP modules?

Accepted Answer

The engineered suite offers solid integr

Question 12

Which of the following is true of compliance reporting?

Accepted Answer

A) Supply chain management systems carry the major burden of compliance reporting. 
B) Compliance reports primarily help in identifying events that fall outside accepted ranges. 
C) Compliance reports relying on XBRL are more advanced than electronic PDFs. 
D) In the United States, the South Eastern Conference (SE
C) mandates all aspects of compliance. 
A) Supply chain management systems carry the major burden of compliance reporting. 
B) Compliance reports primarily help in identifying events that fall outside accepted ranges. 
C) Compliance reports relying on XBRL are more advanced than electronic PDFs. 
D) In the United States, the South Eastern Conference (SE
C) mandates all aspects of compliance.

Question 13

List some of the common metrics used in HCM systems.

Accepted Answer

Some common HCM metrics include:
1. Turn

Question 14

In the United States, the Security and Exchange Commission (SEC)mandates many aspects of compliance.

Accepted Answer

A) True 
 B)False

Question 15

Describe, with the help of an example, how a company can reduce its operating costs by omitting middlemen.

Accepted Answer

Dell reduced its operating costs by bypa

Question 16

Which of the following is a function of a supply chain planning software?

Accepted Answer

A) fleet routing 
B) predicting demand 
C) cross-docking 
D) optimizing shipping 
A) fleet routing 
B) predicting demand 
C) cross-docking 
D) optimizing shipping

Question 17

Which of the following is the primary function of the International Accounting Standards Board (IASB)?

Accepted Answer

A) representing accountants employed in public sector companies around the world 
B) representing accountants employed in public sector companies in developed countries 
C) developing and promoting a single worldwide set of financial reporting standards 
D) training professional accountants worldwide on ethical accounting practices 
A) representing accountants employed in public sector companies around the world 
B) representing accountants employed in public sector companies in developed countries 
C) developing and promoting a single worldwide set of financial reporting standards 
D) training professional accountants worldwide on ethical accounting practices

Question 18

In which of the following approaches for integrating ERP modules does the vendor provide middleware to connect systems that may be running on different platforms?

Accepted Answer

A) best-of-breed suite 
B) engineered suite 
C) suite with synchronized modules 
D) global positioning system 
A) best-of-breed suite 
B) engineered suite 
C) suite with synchronized modules 
D) global positioning system

Question 19

Which of the following supply chain management software is used to manage and optimize shipping, logistics, fleet routing, and scheduling?

Accepted Answer

A) supply chain planning software 
B) warehouse management software 
C) transportation management software 
D) global trade management software 
A) supply chain planning software 
B) warehouse management software 
C) transportation management software 
D) global trade management software

Question 20

Vendors are providing software-as-a-service (SaaS)products because of the need to ________.

Accepted Answer

A) lower implementation costs 
B) standardize ERP services 
C) address security concerns 
D) lower turnover costs 
A) lower implementation costs 
B) standardize ERP services 
C) address security concerns 
D) lower turnover costs

Which of the following is a factor that directly affects a company's choice of suppliers?

The total of termination costs, hiring costs, training costs, and other costs related to replacing a worker is referred to as ________.

Which of the following software is used to ensure compliance for cross-border transactions for importers and exporters?

Carrie, the finance manager of an insurance company, suspects some of the sales representatives of submitting their travel expenses receipts twice. Which of the following would help her spot such fraudulent submissions?

Which of the following is true regarding customer retention?

A company resorts to discount blowouts to get rid of excess merchandise. Which of the following scenarios is most likely to have triggered this action?

Which of the following activities is supported by financial management systems?

The bullwhip effect can be reduced if ________.

Implementing ERPs very often results in dismal success rates and runaway costs.

Which of the following is a metric that is commonly used in CRM?

What are the advantages and disadvantages of the different integration strategies of ERP modules?

Which of the following is true of compliance reporting?

List some of the common metrics used in HCM systems.

In the United States, the Security and Exchange Commission (SEC)mandates many aspects of compliance.

Describe, with the help of an example, how a company can reduce its operating costs by omitting middlemen.

Which of the following is a function of a supply chain planning software?

Which of the following is the primary function of the International Accounting Standards Board (IASB)?

In which of the following approaches for integrating ERP modules does the vendor provide middleware to connect systems that may be running on different platforms?

Which of the following supply chain management software is used to manage and optimize shipping, logistics, fleet routing, and scheduling?

Vendors are providing software-as-a-service (SaaS)products because of the need to ________.

Information Systems and People

Information Systems and Strategy

Information and Communications Technologies: The Enterprise Architecture

Databases and Datawarehouses

The Web, E-Commerce, and M-Commerce

Business Intelligence and Decision Making

Collaborating With Technology

Knowledge Management and E-Learning

Ethics, Privacy, and Security

Systems Development and Procurement

Project Management and Strategic Planning

Filters

Exam 5: Information Systems for the Enterprise

Which of the following is a factor that directly affects a company's choice of suppliers?

The total of termination costs, hiring costs, training costs, and other costs related to replacing a worker is referred to as ________.

Which of the following software is used to ensure compliance for cross-border transactions for importers and exporters?

Carrie, the finance manager of an insurance company, suspects some of the sales representatives of submitting their travel expenses receipts twice. Which of the following would help her spot such fraudulent submissions?

Which of the following is true regarding customer retention?

A company resorts to discount blowouts to get rid of excess merchandise. Which of the following scenarios is most likely to have triggered this action?

Which of the following activities is supported by financial management systems?

The bullwhip effect can be reduced if ________.

Implementing ERPs very often results in dismal success rates and runaway costs.

Which of the following is a metric that is commonly used in CRM?

What are the advantages and disadvantages of the different integration strategies of ERP modules?

Which of the following is true of compliance reporting?

List some of the common metrics used in HCM systems.

In the United States, the Security and Exchange Commission (SEC)mandates many aspects of compliance.

Describe, with the help of an example, how a company can reduce its operating costs by omitting middlemen.

Which of the following is a function of a supply chain planning software?

Which of the following is the primary function of the International Accounting Standards Board (IASB)?

In which of the following approaches for integrating ERP modules does the vendor provide middleware to connect systems that may be running on different platforms?

Which of the following supply chain management software is used to manage and optimize shipping, logistics, fleet routing, and scheduling?

Vendors are providing software-as-a-service (SaaS)products because of the need to ________.

Information Systems and People

Information Systems and Strategy

Information and Communications Technologies: The Enterprise Architecture

Databases and Datawarehouses

The Web, E-Commerce, and M-Commerce

Business Intelligence and Decision Making

Collaborating With Technology

Knowledge Management and E-Learning

Ethics, Privacy, and Security

Systems Development and Procurement

Project Management and Strategic Planning

Filters