Exam 4: Global Management: Managing Across Borders

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Two managers from an Electronics Mart were talking to Ty, their district manager, about Harriet, the unpopular store manager. Susan, the assistant manager, said, "I believe I speak for other managers and employees when I say that Harriet acts like she knows it all. We all feel that Harriet does not listen to any of us because she always thinks her way is right and does not want to consider any other opinion." Harriet is an example of a geocentric manager; geocentricism is also called parochialism.

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Describe the GLOBE project, and give two cultural dimensions that are proposed by the project.

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A trading bloc, also known as global or local trade associations, consists of groups of global or local organizations that meet on a regular basis to market their products at trade shows or conferences.

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A nation's culture is ________.

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Multinational organizations expand to take advantage of availability of supplies, new markets, and lower labor costs or to avoid tariffs and import quotas.

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An Indian company has been exporting a technology product to American customers and is marketing its product at a price that is well below the price charged by American companies to drive down the price of the American product. This is an example of countertrading.

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Technology, such as e-mail and videoconferencing, works best to show commitment to customers and handle joint ventures and mergers.

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Last week Paul, CEO of Quality Furniture in South Carolina, traveled to Europe to visit customers. While overseas, Paul checked his e-mail daily and visited his company's website to show to customers. After visiting the last customer Friday morning, Paul was able to return to the corporate office to meet with his board of directors that night. This "shrinking" of time and space with air travel and electronic media defines ____.

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