Exam 14: Performance Measurement, balanced Scorecards, and Performance Rewards

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What distinct advantage does a return on investment measure have over a residual income measure? Explain.

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The advantage of ROI measure over RI is that ROI facilitates a comparison of organizational sub-units of differing sizes.Because ROI is a performance measure that automatically scales for size,large and small sub-units can be compared to each other (subject to all the factors that should be considered when two units in different industries,different geographical areas,etc.are compared).

If a new project generates a positive residual income,the

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Internal performance measures focus on the efficiency and effectiveness of an organization's production process.

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Thunder Sports Enterprises The Basketball Division of Thunder Sports Enterprises reported the following financial data for the year: Assets available for use \ 1,200,000 Book Value \ 1,500,000 Market V alu Residual income \ 108,000 Return on innvestment 14\% Refer to Thunder Sports Enterprises.What was the target rate of return for Thunder Sports Enterprises?

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Manipulation of segment expenses may result in the segment margin not being an accurate performance measure.

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Financial measures are lagging indicators.

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Process quality yield is used in the measurement of

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Continental Publishing Company The Magazine Division of Continental Publishing Company had the following financial data for the year: Assets available for use \ 1,000,000 Book Value \ 1,500,000 Market V alu Residual income \ 100,000 Return on innvestment 15\% Refer to Continental Publishing Company.What was the target rate of return for Continental Publishing Company?

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Western Division The Western Division of Lansing Chemical Co.produced the following operating results for the previous year: Sales \ 10,000,000 Segment income 1,500,000 Assets 6,000.000 The Western Division is considering a $1,000,000 investment in a new project.The Western Division estimates that its return on investment (for all of its operations)would be at 22% with the new investment. Refer to Western Division.How much net segment income is the new project expected to produce?

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The ratio of sales to assets is referred to as ______________________________.

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Residual income is the

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Residual income is used as a performance measure in

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A primary purpose of a balanced scorecard is to give

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Oil Division The Oil Division is one of the operating units of Automotive Solutions,Inc.The following operating data of the division is presented below: Sales \ 3,000,00 Profit margin 10\% Target return 15\% Residual income \ 60,000 Refer to Oil Division.What was the return on investment for the Oil Division?

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Financial incentives are

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Process productivity is calculated as

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Performance measures that provide a focus on the efficiency and effectiveness of production processes are referred to as ____________________ measures.

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Expatriate workers should receive a compensation package that reflects cost of living factors and currency fluctuations.

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Thunder Sports Enterprises The Basketball Division of Thunder Sports Enterprises reported the following financial data for the year: Assets available for use \ 1,200,000 Book Value \ 1,500,000 Market V alu Residual income \ 108,000 Return on innvestment 14\% Refer to Thunder Sports Enterprises.What was the Basketball Division's segment income?

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In order to assure achievement of an organizational goal,performance measures must be established for that goal.

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