Exam 14: Performance Measurement, balanced Scorecards, and Performance Rewards

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The segment margin of a profit or investment center includes allocated common costs.

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The return on investment (ROI)ratio measures

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What are some common problems encountered in determining ROI?

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A statement that identifies fundamental beliefs about what is important to an organization is referred to as a ______________________________.

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An indicator that reflects the results of past decisions is referred to as a(n)______________________________.

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Residual income is used as a performance measure in which of the following types of centers? Revenue  \text {\underline{Revenue } }           Investment  \text {\underline{Investment } }             Profit  \text {\underline{Profit } }

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An organization typically develops a values statement before developing a mission statement.

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Hourly compensation provides a definite link between performance and reward.

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The Lumber Division The Lumber Division of Home Innovations Company reported the following results for a recent year Sales \ 8,000,000 Expenses 6,250,000 \ Total assets(1/1) 5,000.000 Total assets(12/31) 5,400.000 Refer to the Lumber Division What was the asset turnover ratio of the Lumber Division?

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An increase in productive processing time will increase

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Define residual income.Evaluate residual income as a measure of performance.

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Economic value added (EVA)is focused on short-term performance measurement.

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Triumph Division of Traveling Fantasies,is evaluated based on residual income generated.In the most recent year,the Triumph Division generated a residual income of $2,000,000 and net income of $5,000,000.The target rate of return for all divisions of Traveling Fantasies is 20%.What was the return on investment for the Triumph Division?

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On a balanced scorecard,which of the following would be most appropriate to measure customer service?

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Total units produced during the period divided by the value-added processing time is referred to as ______________________________.

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The objectives identified in an organization's values statement must be objective in nature.

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In the South Division of Occident Company,segment income for the most recent year exceeded residual income by $15,000.Also,return on investment exceeded the target rate of return by 10%.What was the level of investment in the South Division for the most recent year?

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Asset turnover measures the effective use of assets relative to revenue production.

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What are some of the major problems associated with accrual-based accounting performance measures?

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Asset turnover equals

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