Exam 14: Performance Measurement, balanced Scorecards, and Performance Rewards

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Which performance plan is most tied to company objectives?

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Discuss the rethinking taking place regarding the time frame used in American business performance systems.

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Profit earned in excess of an amount charged for funds committed to a profit center is referred to as ______________________________.

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Charlotte Company Charlotte Company is a manufacturer of electronic components.The following manufacturing information is available for the month of February: Good unins manufactured 50,000 V alue-added hours of manufacturing time 30,000 \ Total units manufactured. 60.000 Total hours of manufacturing time 35.000 Refer to Charlotte Company.What is the throughput per hour?

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Profit margin ´ Asset Turnover is often referred to as the _________________________.

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Non-financial measures are generally less timely than are financial performance measures.

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Which of the following is a measure of throughput?

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Profit margin indicates management's efficiency with regard to sales and expenses.

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The number of good units or quantity of services that are produced and sold by an organization within a specified time is referred to as process quality yield.

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Which of the following is necessary for any valid performance measurement?

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Identify the steps to follow in establishing the performance reward system for a company.

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The ratio of income to sales is referred to as ______________________________.

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Relative to qualitative performance measures,quantitative performance measures are less

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Using a single performance evaluation criterion for an investment center

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On a balanced scorecard,which of the following would be most appropriate to measure production process integrity?

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The manager of the Richmond Division of Brazos River Tours is preparing the budget for the upcoming year.At this point,he has determined that average total assets for the upcoming year will equal $4,000,000.The manager is evaluated on the amount of residual income generated by the division.Assume variable costs in the Richmond Division are expected to equal 60% of total sales and fixed costs are expected to equal $400,000. a. Compute the saleslevel that would generate a 20% 20 \% return on investment. b. Assuming the rate of return is 15% 15 \% , determine the level of sales that would generate $200,000 \$ 200,000 of residual income

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The Television Division of Electronics Corporation has the following segment information: Assets available for use \ 2,500,00 T arget rate of return 12\% \ Residul income \ 300.000 What was Television Division's return on investment?

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How can return on investment result in sub-optimization when it is used as a performance measure?

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Non-financial measures are generally more appropriate for gauging teamwork than are financial performance measures.

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Performance measures that reflect an organization's ability to satisfy customers better than rival firms do are referred to as ____________________ measures.

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