Exam 5: Communication and Consumer Behavior

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Why would an advertiser repeat the same commercial numerous times during a sporting event on television? How does the advertiser hope to benefit?

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Briefly explain the theory of cognitive dissonance.

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When Jana uses a $10-off coupon to purchase an exercise mat,she is providing feedback.

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What is the difference between the central route and the peripheral route to persuasion?

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_____ is the acquired behavior pattern that becomes nearly or completely involuntary.

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What are physiological screens and how do they affect the advertising process?

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According to the human communication process,a person who responds to an online Starbucks survey is most likely

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_____ governs the way we discern raw data (stimuli)and translate them into feelings,thoughts,beliefs,and actions.

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The three nonpersonal influences that have direct impact on a consumer's final purchase decision are time,place,and target market.

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The most common energizers of consumer behavior are the negatively originated motives.

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Describe the model of the consumer perception process.

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When an ad for a master's program encourages potential students to "Realize your full potential," which level of Maslow's hierarchy of needs is being appealed to?

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What are transformational motives? List three examples of transformational motives.

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_____ refers to the whole set of meanings,beliefs,attitudes,and ways of doing things that are shared by some homogeneous social group and typically handed down from generation to generation.

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What is the difference between a habit and an attitude?

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Information in our long-term memory is not stored randomly,but can be thought of as being kept in a ranked system of mental files.

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People who enjoy a thick Porterhouse steak often appreciate the taste and consider the meal a well-deserved reward at the end of a hard day.These reasons for enjoying steak are all examples of _____ motives.

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Sophie loves Crunch bars.On her way home from a long day of work,she stops at a gas station to get a Crunch bar.However,when she reads Rolling Stone and finds an ad with the Snickers logo that reads "SNKRS Fnlly! Snkrs minis," she gives a chuckle and thinks maybe she will try a Snickers after work tomorrow.Which of the following describes her decision to try Snickers?

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To establish an evoked set,consumers must

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A consumer engaged in peripheral route processing is more likely to make an impulse buy than a consumer engaged in central route processing.

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