Exam 12: Services: The Intangible Product
Exam 1: Overview of Marketing120 Questions
Exam 2: Developing Marketing Strategies and a Marketing Plan120 Questions
Exam 3: Marketing Ethics120 Questions
Exam 4: Analyzing the Market Environment120 Questions
Exam 5: Consumer Behavior120 Questions
Exam 6: Business-To-Business Marketing120 Questions
Exam 7: Global Marketing120 Questions
Exam 8: Segmentation, Targeting, and Positioning120 Questions
Exam 9: Marketing Research120 Questions
Exam 10: Product, Branding, and Packaging Decisions120 Questions
Exam 11: Developing New Products120 Questions
Exam 12: Services: The Intangible Product120 Questions
Exam 13: Pricing Concepts for Establishing Value121 Questions
Exam 14: Strategic Pricing Methods120 Questions
Exam 15: Supply Chain and Channel Management120 Questions
Exam 16: Retailing and Multichannel Marketing120 Questions
Exam 17: Integrated Marketing Communications120 Questions
Exam 18: Advertising, Public Relations, and Sales Promotions120 Questions
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Wills Cycles is the largest seller of Rober Bicycles in Manitoba.The firm ships products directly from Rober's manufacturing plant and sells the products to smaller firms across Manitoba.Wills Cycles is a:
(Multiple Choice)
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Which of the following tools is commonly used in a pull strategy?
(Multiple Choice)
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A distribution channel is the set of institutions that transfer the ownership of and move goods from the point of production to the point of consumption.
(True/False)
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RFX Cycles is a manufacturer of bicycles.The firm is the only manufacturer of cycles in the country and controls and imposes terms on all its supply chain partners although it has no legal obligations.This is an example of a(n)_____ vertical marketing system.
(Multiple Choice)
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_____ inventory management system is designed to deliver less merchandise on a more frequent basis.
(Multiple Choice)
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An exclusive distribution strategy is designed to get products into as many outlets as possible.
(True/False)
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Which of the following actions of a manufacturer is most likely to increase distribution intensity?
(Multiple Choice)
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In a conventional distribution channel,relationships between members often are based on the argument over the:
(Multiple Choice)
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A system in which independent firms at different levels of the supply chain join together through agreements to obtain economies of scale and co-ordination and to reduce conflict is referred to as a(n)_____ vertical marketing system.
(Multiple Choice)
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A facility for the receipt,storage,and redistribution of goods to company stores or customers that may be operated by retailers,manufacturers,or distribution specialists is called a:
(Multiple Choice)
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The computer-to-computer transfer of business documents from a retailer to a vendor and back is called a(n):
(Multiple Choice)
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Canmart is the largest retailer in Canada.The firm,because of its large scale of operation,has absolute control over the elements in its supply chain,including distributors and retailers.This is an example of a(n)_____ marketing system.
(Multiple Choice)
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A flow chart representing multichannel distribution
-Jake walks into a store that has many cellphone brands and buys a phone for his personal use.Which of the following segments does Jake belong to?

(Multiple Choice)
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A retailer displays a huge billboard of the products of a manufacturer to attract consumers.This is an example of the retailer's:
(Multiple Choice)
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Josfer requires its intermediaries to sell goods to other intermediaries,whenever possible.The intermediaries,in this case,are performing which function?
(Multiple Choice)
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Conflicts in a distribution channel are generally more pronounced when:
(Multiple Choice)
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