Question 1

Typically in the _____ stage,the group is in conflict and chaos,as it has not yet established ways to communicate about these differences.

Accepted Answer

A)  norming 
B)  storming 
C)  adjourning 
D)  forming 
A)  norming 
B)  storming 
C)  adjourning 
D)  forming

Question 2

Vivian's group is in the storming stage.As leader,Vivian can help by taking sides in order to push the group in one direction.

Accepted Answer

A) True 
 B)False

Question 3

What is the team member/leader's role in the norming stage?

Accepted Answer

A)  Encouraging team members to take on more responsibility and work together to create means acceptable for solving problems 
B)  Encouraging the team members to debrief the project 
C)  Encouraging the group to establish its mission and purpose,set up a work schedule,and establish some initial norms for working together 
D)  Promoting an environment of open communication to ensure that the inevitable conflict is healthy 
A)  Encouraging team members to take on more responsibility and work together to create means acceptable for solving problems 
B)  Encouraging the team members to debrief the project 
C)  Encouraging the group to establish its mission and purpose,set up a work schedule,and establish some initial norms for working together 
D)  Promoting an environment of open communication to ensure that the inevitable conflict is healthy

Question 4

What is the team member/leader's role in the forming stage?

Accepted Answer

A)  Encouraging the group to establish its mission and purpose 
B)  Helping group members focus on the task and on personal differences 
C)  Encouraging the group members to debrief the project 
D)  Making sure the team continues with its progress and maintains its cohesion and morale 
A)  Encouraging the group to establish its mission and purpose 
B)  Helping group members focus on the task and on personal differences 
C)  Encouraging the group members to debrief the project 
D)  Making sure the team continues with its progress and maintains its cohesion and morale

Question 5

A _____ is an ad hoc,temporary project team assigned to develop a system or to solve a specific problem.

Accepted Answer

A)  self-managed team 
B)  cross functional team 
C)  task force 
D)  process improvement team 
A)  self-managed team 
B)  cross functional team 
C)  task force 
D)  process improvement team

Question 6

Since Kellie and four others are together trying to design a new product for their company,her group can be referred to as a team.

Accepted Answer

A) True 
 B)False

Question 7

In a traditional,hierarchical organization,communication tends to flow:

Accepted Answer

A)  downward. 
B)  laterally. 
C)  upward. 
D)  outside the organization's boundaries. 
A)  downward. 
B)  laterally. 
C)  upward. 
D)  outside the organization's boundaries.

Question 8

The lack of individual accountability in teams can lead to:

Accepted Answer

A)  social loafing. 
B)  groupthink. 
C)  group polarization. 
D)  social inhibition. 
A)  social loafing. 
B)  groupthink. 
C)  group polarization. 
D)  social inhibition.

Question 9

In the performing stage,a team member/leader's role is to:

Accepted Answer

A)  begin taking sides. 
B)  discuss the lessons learned that members can take with them to new projects. 
C)  encourage the group to develop communication channels. 
D)  encourage members to provide support to and serve as resources for each other. 
A)  begin taking sides. 
B)  discuss the lessons learned that members can take with them to new projects. 
C)  encourage the group to develop communication channels. 
D)  encourage members to provide support to and serve as resources for each other.

Question 10

A product design team consisting of members from marketing,finance,research and development,planning,and operations would best be described as a:

Accepted Answer

A)  managed group. 
B)  task force. 
C)  cross-functional team. 
D)  process improvement team. 
A)  managed group. 
B)  task force. 
C)  cross-functional team. 
D)  process improvement team.

Question 11

All groups must move through all the stages of development in order to evolve into teams.

Accepted Answer

A) True 
 B)False

Question 12

Debbie's team members are learning to incorporate new methods of working together.This implies that they are in the norming stage of team development.

Accepted Answer

A) True 
 B)False

Question 13

It is always important to hold team members mutually accountable than individually accountable.

Accepted Answer

A) True 
 B)False

Question 14

Teamwork usually results in organized approaches and systematic processes for problem solving and task completion.

Accepted Answer

A) True 
 B)False

Question 15

The task at the _______ stage of team development is to tie up loose ends and complete final follow-up on projects.

Accepted Answer

A)  norming 
B)  storming 
C)  adjourning 
D)  performing 
A)  norming 
B)  storming 
C)  adjourning 
D)  performing

Question 16

Individuals agreeing reluctantly with a group's decision because they are more concerned about maintaining harmony and cohesiveness than critically thinking about problems is known as:

Accepted Answer

A)  risky shift. 
B)  group-hate. 
C)  free riding. 
D)  groupthink. 
A)  risky shift. 
B)  group-hate. 
C)  free riding. 
D)  groupthink.

Question 17

_____ are expected to coordinate their work by setting their own norms and planning their own schedules without ongoing direction from a supervisor or manager.

Accepted Answer

A)  Cross-functional teams 
B)  Self-maintained teams 
C)  Task force teams 
D)  Process improvement teams 
A)  Cross-functional teams 
B)  Self-maintained teams 
C)  Task force teams 
D)  Process improvement teams

Question 18

The flattening of organizational structures,resulting in less hierarchy and fewer managers,makes _____ a popular concept in business today.

Accepted Answer

A)  self-directed team 
B)  cross functional team 
C)  task force 
D)  process improvement team 
A)  self-directed team 
B)  cross functional team 
C)  task force 
D)  process improvement team

Question 19

Ron,as a manager,can reinforce the idea that collaboration in his team will be highly valued by using individual reward structures.

Accepted Answer

A) True 
 B)False

Question 20

Team leaders who function more like coaches than managers help to facilitate the development of more effective teams.

Accepted Answer

A) True 
 B)False

Typically in the _____ stage,the group is in conflict and chaos,as it has not yet established ways to communicate about these differences.

Vivian's group is in the storming stage.As leader,Vivian can help by taking sides in order to push the group in one direction.

What is the team member/leader's role in the norming stage?

What is the team member/leader's role in the forming stage?

A _____ is an ad hoc,temporary project team assigned to develop a system or to solve a specific problem.

Since Kellie and four others are together trying to design a new product for their company,her group can be referred to as a team.

In a traditional,hierarchical organization,communication tends to flow:

The lack of individual accountability in teams can lead to:

In the performing stage,a team member/leader's role is to:

A product design team consisting of members from marketing,finance,research and development,planning,and operations would best be described as a:

All groups must move through all the stages of development in order to evolve into teams.

Debbie's team members are learning to incorporate new methods of working together.This implies that they are in the norming stage of team development.

It is always important to hold team members mutually accountable than individually accountable.

Teamwork usually results in organized approaches and systematic processes for problem solving and task completion.

The task at the _______ stage of team development is to tie up loose ends and complete final follow-up on projects.

Individuals agreeing reluctantly with a group's decision because they are more concerned about maintaining harmony and cohesiveness than critically thinking about problems is known as:

_____ are expected to coordinate their work by setting their own norms and planning their own schedules without ongoing direction from a supervisor or manager.

The flattening of organizational structures,resulting in less hierarchy and fewer managers,makes _____ a popular concept in business today.

Ron,as a manager,can reinforce the idea that collaboration in his team will be highly valued by using individual reward structures.

Team leaders who function more like coaches than managers help to facilitate the development of more effective teams.

Journey Into Self-Awareness

Self-Disclosure and Trust

Establishing Goals Consistent With Your Values and Ethics

Self-Management

Understanding and Working With Diverse Others

Listening and Nonverbal Communication

Communicating Effectively

Persuading Individuals and Audiences

Negotiation

Managing Conflict

Achieving Business Results Through Effective Meetings

Facilitating Team Success

Making Decisions and Solving Problems Creatively

Effective and Ethical Use of Power and Influence

Networking and Mentoring

Coaching and Providing Feedback for Improved Performance

Leading and Empowering Self and Others

Project Management

Filters

Exam 10: Building Teams and Work Groups

Typically in the _____ stage,the group is in conflict and chaos,as it has not yet established ways to communicate about these differences.

Vivian's group is in the storming stage.As leader,Vivian can help by taking sides in order to push the group in one direction.

What is the team member/leader's role in the norming stage?

What is the team member/leader's role in the forming stage?

A _____ is an ad hoc,temporary project team assigned to develop a system or to solve a specific problem.

Since Kellie and four others are together trying to design a new product for their company,her group can be referred to as a team.

In a traditional,hierarchical organization,communication tends to flow:

The lack of individual accountability in teams can lead to:

In the performing stage,a team member/leader's role is to:

A product design team consisting of members from marketing,finance,research and development,planning,and operations would best be described as a:

All groups must move through all the stages of development in order to evolve into teams.

Debbie's team members are learning to incorporate new methods of working together.This implies that they are in the norming stage of team development.

It is always important to hold team members mutually accountable than individually accountable.

Teamwork usually results in organized approaches and systematic processes for problem solving and task completion.

The task at the _______ stage of team development is to tie up loose ends and complete final follow-up on projects.

Individuals agreeing reluctantly with a group's decision because they are more concerned about maintaining harmony and cohesiveness than critically thinking about problems is known as:

_____ are expected to coordinate their work by setting their own norms and planning their own schedules without ongoing direction from a supervisor or manager.

The flattening of organizational structures,resulting in less hierarchy and fewer managers,makes _____ a popular concept in business today.

Ron,as a manager,can reinforce the idea that collaboration in his team will be highly valued by using individual reward structures.

Team leaders who function more like coaches than managers help to facilitate the development of more effective teams.

Journey Into Self-Awareness

Self-Disclosure and Trust

Establishing Goals Consistent With Your Values and Ethics

Self-Management

Understanding and Working With Diverse Others

Listening and Nonverbal Communication

Communicating Effectively

Persuading Individuals and Audiences

Negotiation

Managing Conflict

Achieving Business Results Through Effective Meetings

Facilitating Team Success

Making Decisions and Solving Problems Creatively

Effective and Ethical Use of Power and Influence

Networking and Mentoring

Coaching and Providing Feedback for Improved Performance

Leading and Empowering Self and Others

Project Management

Filters