Exam 4: Consumer Behavior
Exam 1: Why Marketing Matters to You150 Questions
Exam 2: Strategic Planning151 Questions
Exam 3: The Global Environment143 Questions
Exam 4: Consumer Behavior154 Questions
Exam 5: Marketing Research147 Questions
Exam 6: Product Development153 Questions
Exam 7: Segmentation, Targeting, and Positioning146 Questions
Exam 8: Promotional Strategies137 Questions
Exam 9: Supply Chain and Logistics Management138 Questions
Exam 10: Pricing146 Questions
Exam 11: Retailing139 Questions
Exam 12: Personal Selling145 Questions
Exam 13: Digital Social Media Marketing139 Questions
Exam 14: Customer Relationship Management148 Questions
Exam 15: Branding145 Questions
Exam 16: Social Responsibility and Sustainability145 Questions
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When demand for one product occurs because of demand for a related product,this is called
(Multiple Choice)
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At the national level,the most pervasive difference in culture relates to
(Multiple Choice)
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Which of the following is the focal point of all marketing efforts?
(Multiple Choice)
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The attributes a consumer considers important about a certain product are referred to as
(Multiple Choice)
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Which subculture self-selects on the basis of a shared commitment to a particular product class,brand,or consumption activity?
(Multiple Choice)
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As noted in your text,what tool is very useful for marketing low-involvement products?
(Multiple Choice)
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There are three classifications of B2B buying situations: new buy,continual buy,and a modified repurchase.
(True/False)
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The use of sensation and perception to influence consumer preferences and choice is the idea behind
(Multiple Choice)
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Special displays or other in-store promotions are effective for marketing _____ involvement products.
(Short Answer)
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Values reflect a consumer's belief that a specific behavior is socially or personally preferable to another behavior.
(True/False)
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The two most common examples of _____ involvement products are a car and a house.
(Short Answer)
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Mobile payments-payment services performed from or via a mobile device-are also called _____ _____.
(Short Answer)
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Marketers must realize that the consumer is unlikely to engage in any of the subsequent steps of the buying process if he or she
(Multiple Choice)
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The Built-Rite mowing company has been selling its lawnmowers to retail outlets for years.The company has decided it wants to tap into new markets,so it is looking to sell its mowing tractors to county institutions for mowing grass along public highways.If the county institutions purchase the Built-Rite mowers,it would be an example of
(Multiple Choice)
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Because of successful marketing by the NHL,hockey is now becoming a wildly popular sport among young athletes and hockey games around the country are often sold out.This,in turn,has sparked demand for hockey gear and clothing.This is an example of
(Multiple Choice)
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The ABC model regarding attitudes is comprised of which three components?
(Multiple Choice)
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The B2B purchasing process is often shorter and less complicated than the consumer decision-making process.
(True/False)
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Callie suggested to her manager that they should purchase a copy machine for their department.Callie is fulfilling the role of the ______ in the buying center.
(Short Answer)
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_______ is the personal,financial,and social significance of the decision being made.
(Short Answer)
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Business marketers typically deal with far _____ buyers than consumer marketers.
(Short Answer)
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