Exam 3: Assessing the Internal Environment of the Firm

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_____ are associated with collecting,storing,and distributing the product or service to buyers.They consist of warehousing,material handling,delivery operation,order processing,and scheduling.

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What are some of the key strengths and limitations of SWOT analysis?

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What are the key advantages of value chain analysis over SWOT analysis?

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In assessing its primary activities,an airline would examine

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In value chain analysis,general management is considered part of a firm's infrastructure.

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Human resource management consists of activities involved in the recruiting,hiring,training,development,and compensation of all types of personnel.It

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Assessment of a firm's primary activities should include analysis of all of the following except

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The resource-based view (RBV)of the firm combines two perspectives

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Which of the following would be most difficult to assess?

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Managers should focus their attention on interrelationships among value chain activities within the firm-not on relationships among activities within the firm and other organizations (such as suppliers and customers).

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An increase in profits indicates an improvement in cash flow.

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A firm's intangible resources refer to its capacity to deploy tangible resources over time and leverage those resources effectively.

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An important implication of the "balance scorecard" approach is that

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Performing a value chain analysis provides a complete assessment of the firm's strengths and weaknesses.

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A crash R&D program by one firm cannot replicate a successful technology developed by another firm when research findings cumulate.This is an example of

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For a resource to provide a firm with potential sustainable advantages it must satisfy only two criteria: rareness and difficulty in substitution.

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_____ are the competencies or skills that a firm employs to transform inputs into outputs.

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Technology development is a much broader concept than research and development.

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According to value chain analysis,which of the following would be considered part of a firm's infrastructure?

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The value chain concept assumes that both primary and support activities are capable of producing value for customers.

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