Question 1

In the _________ bias, a decision maker is influenced by the first information received about a decision, even if it is irrelevant.

Accepted Answer

A)  Confirmation 
B)  Availability 
C)  Representativeness 
D)  Anchoring 
E)  Framing 
A)  Confirmation 
B)  Availability 
C)  Representativeness 
D)  Anchoring 
E)  Framing

Question 2

In a simple environment, a manager should use the _______ model of decision making.

Accepted Answer

A)  Heuristic 
B)  Rational 
C)  Satisficing 
D)  Nonrational 
E)  Intuition 
A)  Heuristic 
B)  Rational 
C)  Satisficing 
D)  Nonrational 
E)  Intuition

Question 3

Which of the following is not a rule for effective brainstorming?

Accepted Answer

A)  One conversation at a time 
B)  Be visual 
C)  Go for quality over quantity 
D)  Build on the ideas of others 
E)  Defer judgment 
A)  One conversation at a time 
B)  Be visual 
C)  Go for quality over quantity 
D)  Build on the ideas of others 
E)  Defer judgment

Question 4

A person with a high tolerance for ambiguity who is oriented toward people and social concerns when making a decision has which style?

Accepted Answer

A)  Analytical 
B)  Conceptual 
C)  Directive 
D)  Behavioral 
E)  Consultative 
A)  Analytical 
B)  Conceptual 
C)  Directive 
D)  Behavioral 
E)  Consultative

Question 5

________ is solving problems by producing the best possible solution.

Accepted Answer

A)  Satisficing 
B)  Optimizing 
C)  Minimizing 
D)  Using intuition 
E)  Rationalizing 
A)  Satisficing 
B)  Optimizing 
C)  Minimizing 
D)  Using intuition 
E)  Rationalizing

Question 6

Intuitive processes are influenced by both expertise and feelings.

Accepted Answer

A) True 
 B)False

Question 7

In a complex decision context, there is one right answer, but many unknowns obscure cause-and-effect relationships. In this kind of situation, the most effective decision making method is intuition.

Accepted Answer

A) True 
 B)False

Question 8

A decision environment in which there is one right answer, but many unknowns obscure cause-and-effect relationships, is categorized as:

Accepted Answer

A)  Dynamic/chaotic 
B)  Complex 
C)  Complicated 
D)  Simple 
E)  Programmed 
A)  Dynamic/chaotic 
B)  Complex 
C)  Complicated 
D)  Simple 
E)  Programmed

Question 9

Oliver was known for his innovative promotional ideas. His boss loved listening to his presentations and trusted his ideas. Though Oliver's ideas started to get monotonous after a while, his boss took only his ideas and did not accept ideas from others. Which of the following was Oliver's boss using?

Accepted Answer

A)  Creativity 
B)  Inclusion heuristic 
C)  Fundamental attribution error 
D)  Anchoring 
E)  Availability heuristic 
A)  Creativity 
B)  Inclusion heuristic 
C)  Fundamental attribution error 
D)  Anchoring 
E)  Availability heuristic

Question 10

A person with a low tolerance for ambiguity who is oriented toward people and social concerns when making a decision has which style?

Accepted Answer

A)  Analytical 
B)  Conceptual 
C)  Directive 
D)  Behavioral 
E)  Consultative 
A)  Analytical 
B)  Conceptual 
C)  Directive 
D)  Behavioral 
E)  Consultative

Question 11

Tacit knowledge is information that can easily be put into words.

Accepted Answer

A) True 
 B)False

Question 12

What is a nonrational model of decision making? Identify and describe two of these models.

Accepted Answer

Nonrational models of decision making ex

Question 13

Males tend to make more risky decisions than females. This is an example of a constraint on rationality.

Accepted Answer

A) True 
 B)False

Question 14

Define: brainstorming, brainwriting, and the Delphi technique. In what ways do these techniques help managers?

Accepted Answer

Decision-making experts have developed a

Question 15

The process of identifying and choosing alternative solutions that lead to a desired state of affairs is known as:

Accepted Answer

A)  Intuition 
B)  Heuristics 
C)  Problem solving 
D)  Decision making 
E)  Brainwriting 
A)  Intuition 
B)  Heuristics 
C)  Problem solving 
D)  Decision making 
E)  Brainwriting

Question 16

The rational model is based on the notion that managers satisfice when making decisions.

Accepted Answer

A) True 
 B)False

Question 17

In a complicated decision environment, a manager should use the _______ method of decision making.

Accepted Answer

A)  Heuristic 
B)  Rational 
C)  Satisficing 
D)  Nonrational 
E)  Intuition 
A)  Heuristic 
B)  Rational 
C)  Satisficing 
D)  Nonrational 
E)  Intuition

Question 18

The final question in Bagley's decision tree is:

Accepted Answer

A)  Is the proposed action legal? 
B)  Is the proposed action ethical? 
C)  Does the proposed action maximize shareholder value? 
D)  Does the proposed action affect any stakeholders? 
E)  Would it be ethical not to take the proposed action? 
A)  Is the proposed action legal? 
B)  Is the proposed action ethical? 
C)  Does the proposed action maximize shareholder value? 
D)  Does the proposed action affect any stakeholders? 
E)  Would it be ethical not to take the proposed action?

Question 19

A decision environment in which cause-and-effect relationships change so fast that no pattern emerges is categorized as:

Accepted Answer

A)  Dynamic/chaotic 
B)  Complex 
C)  Complicated 
D)  Simple 
E)  Programmed 
A)  Dynamic/chaotic 
B)  Complex 
C)  Complicated 
D)  Simple 
E)  Programmed

Question 20

What are judgmental heuristics? Why is knowing about these important for managers? Identify and define at least six judgmental heuristics and give an example of each.

Accepted Answer

Judgmental heuristics represent cognitiv

In the _________ bias, a decision maker is influenced by the first information received about a decision, even if it is irrelevant.

In a simple environment, a manager should use the _______ model of decision making.

Which of the following is not a rule for effective brainstorming?

A person with a high tolerance for ambiguity who is oriented toward people and social concerns when making a decision has which style?

________ is solving problems by producing the best possible solution.

Intuitive processes are influenced by both expertise and feelings.

In a complex decision context, there is one right answer, but many unknowns obscure cause-and-effect relationships. In this kind of situation, the most effective decision making method is intuition.

A decision environment in which there is one right answer, but many unknowns obscure cause-and-effect relationships, is categorized as:

A person with a low tolerance for ambiguity who is oriented toward people and social concerns when making a decision has which style?

Tacit knowledge is information that can easily be put into words.

What is a nonrational model of decision making? Identify and describe two of these models.

Males tend to make more risky decisions than females. This is an example of a constraint on rationality.

Define: brainstorming, brainwriting, and the Delphi technique. In what ways do these techniques help managers?

The process of identifying and choosing alternative solutions that lead to a desired state of affairs is known as:

The rational model is based on the notion that managers satisfice when making decisions.

In a complicated decision environment, a manager should use the _______ method of decision making.

The final question in Bagley's decision tree is:

A decision environment in which cause-and-effect relationships change so fast that no pattern emerges is categorized as:

What are judgmental heuristics? Why is knowing about these important for managers? Identify and define at least six judgmental heuristics and give an example of each.

Making Ob Work for Me

Values and Attitudes

Individual Differences and Emotions

Social Perception and Managing Diversity

Foundations of Employee Motivation

Performance Management

Positive Organizational Behavior

Groups and Teams

Communication in the Digital Age

Managing Conflict and Negotiation

Power, Influence, and Politics

Leadership Effectiveness

Organizational Culture, Socialization, and Mentoring

Organizational Design, Effectiveness, and Innovation

Managing Change and Stress

Filters

Exam 11: Decision Making and Creativity

In the _________ bias, a decision maker is influenced by the first information received about a decision, even if it is irrelevant.

In a simple environment, a manager should use the _______ model of decision making.

Which of the following is not a rule for effective brainstorming?

A person with a high tolerance for ambiguity who is oriented toward people and social concerns when making a decision has which style?

________ is solving problems by producing the best possible solution.

Intuitive processes are influenced by both expertise and feelings.

In a complex decision context, there is one right answer, but many unknowns obscure cause-and-effect relationships. In this kind of situation, the most effective decision making method is intuition.

A decision environment in which there is one right answer, but many unknowns obscure cause-and-effect relationships, is categorized as:

A person with a low tolerance for ambiguity who is oriented toward people and social concerns when making a decision has which style?

Tacit knowledge is information that can easily be put into words.

What is a nonrational model of decision making? Identify and describe two of these models.

Males tend to make more risky decisions than females. This is an example of a constraint on rationality.

Define: brainstorming, brainwriting, and the Delphi technique. In what ways do these techniques help managers?

The process of identifying and choosing alternative solutions that lead to a desired state of affairs is known as:

The rational model is based on the notion that managers satisfice when making decisions.

In a complicated decision environment, a manager should use the _______ method of decision making.

The final question in Bagley's decision tree is:

A decision environment in which cause-and-effect relationships change so fast that no pattern emerges is categorized as:

What are judgmental heuristics? Why is knowing about these important for managers? Identify and define at least six judgmental heuristics and give an example of each.

Making Ob Work for Me

Values and Attitudes

Individual Differences and Emotions

Social Perception and Managing Diversity

Foundations of Employee Motivation

Performance Management

Positive Organizational Behavior

Groups and Teams

Communication in the Digital Age

Managing Conflict and Negotiation

Power, Influence, and Politics

Leadership Effectiveness

Organizational Culture, Socialization, and Mentoring

Organizational Design, Effectiveness, and Innovation

Managing Change and Stress

Filters