Question 1

In Schwartz's model, conformity and tradition are in the same wedge, but conformity is seen as less extreme than tradition.

Accepted Answer

A) True 
 B)False  True

Question 2

Perceptions of organizational support can be positive or negative.

Accepted Answer

A) True 
 B)False  True

Question 3

There is only one model of the causes of job satisfaction.

Accepted Answer

A) True 
 B)False  False

Question 4

Personal attitudes affect _______ via ______.

Accepted Answer

A)  Behavior; values 
B)  Behavior; intentions 
C)  Values; behavior 
D)  Values; intentions 
E)  Values; cognitions 
A)  Behavior; values 
B)  Behavior; intentions 
C)  Values; behavior 
D)  Values; intentions 
E)  Values; cognitions

Question 5

________ refers to the extent to which employees believe their organization values their contributions and cares about their well-being.

Accepted Answer

A)  OCB 
B)  CWB 
C)  POS 
D)  Organizational engagement 
E)  Organizational commitment 
A)  OCB 
B)  CWB 
C)  POS 
D)  Organizational engagement 
E)  Organizational commitment

Question 6

Juliet often takes office supplies home for her personal use. This is an example of:

Accepted Answer

A)  OCB 
B)  COW 
C)  CWB 
D)  POS 
E)  EEG 
A)  OCB 
B)  COW 
C)  CWB 
D)  POS 
E)  EEG

Question 7

Which of the following is not a factor in contributing to employee engagement?

Accepted Answer

A)  High levels of conscientiousness 
B)  High levels of stress 
C)  Charismatic managers 
D)  Recognition 
E)  Motivating jobs 
A)  High levels of conscientiousness 
B)  High levels of stress 
C)  Charismatic managers 
D)  Recognition 
E)  Motivating jobs

Question 8

The component of an attitude that refers to how one intends to act is called the ________ component.

Accepted Answer

A)  Intellectual 
B)  Affective 
C)  Cognitive 
D)  Behavioral 
E)  Value 
A)  Intellectual 
B)  Affective 
C)  Cognitive 
D)  Behavioral 
E)  Value

Question 9

Describe the value attainment models of job satisfaction. Discuss research support for these models.

Accepted Answer

The idea underlying value attainment is

Question 10

Studies confirm that telecommuting enhances productivity and retention and decreases absenteeism.

Accepted Answer

A) True 
 B)False

Question 11

The components of attitudes are:

Accepted Answer

A)  Values, beliefs, and emotions 
B)  Affective, cognitive, and behavioral 
C)  Personal and workplace 
D)  Perceived and real 
E)  Public and personal 
A)  Values, beliefs, and emotions 
B)  Affective, cognitive, and behavioral 
C)  Personal and workplace 
D)  Perceived and real 
E)  Public and personal

Question 12

Pursuit of our own interests, success, and dominance is called:

Accepted Answer

A)  Self-transcendence 
B)  Self-enhancement 
C)  Self-awareness 
D)  Self-management 
E)  Self-leadership 
A)  Self-transcendence 
B)  Self-enhancement 
C)  Self-awareness 
D)  Self-management 
E)  Self-leadership

Question 13

Schwartz's model suggests that:

Accepted Answer

A)  Values may conflict with each other 
B)  Values are important but have no direct effect on motivation 
C)  Values are unstable 
D)  We are always aware of our values and how they influence us 
E)  Values are formed when we are in our early adulthood 
A)  Values may conflict with each other 
B)  Values are important but have no direct effect on motivation 
C)  Values are unstable 
D)  We are always aware of our values and how they influence us 
E)  Values are formed when we are in our early adulthood

Question 14

Self-enhancement is composed of power and achievement.

Accepted Answer

A) True 
 B)False

Question 15

Values generalize across cultures.

Accepted Answer

A) True 
 B)False

Question 16

The idea that some people are always satisfied, and others are always dissatisfied, is captured by the ________ model.

Accepted Answer

A)  Met expectations 
B)  Need fulfillment 
C)  Equity 
D)  Value attainment 
E)  Dispositional components 
A)  Met expectations 
B)  Need fulfillment 
C)  Equity 
D)  Value attainment 
E)  Dispositional components

Question 17

OCB stands for:

Accepted Answer

A)  Organizational cognitive behavior 
B)  Organizational counterproductive behavior 
C)  Organizational commitment behavior 
D)  Organizational citizenship behavior 
E)  Organizational contract behavior 
A)  Organizational cognitive behavior 
B)  Organizational counterproductive behavior 
C)  Organizational commitment behavior 
D)  Organizational citizenship behavior 
E)  Organizational contract behavior

Question 18

What is CWB? Why does this matter to managers?

Accepted Answer

Counterproductive work behavior (CWB) ha

Question 19

As a senior serving as the student representative on the Ethics Advisory Board of your university, you feel strongly that cheating on college examinations is unethical. You have never cheated on any exam in your academic career. However, this semester your best friend was desperate for your help, and you allowed him to take a quick "peek" on your answer sheet. Since then, you feel uncomfortable every time you think of the situation. Which of the following concepts best explains your psychological discomfort?

Accepted Answer

A)  Job detachment 
B)  Cognitive dissonance 
C)  Emotional labor 
D)  Emotional dissonance 
E)  Affective detachment 
A)  Job detachment 
B)  Cognitive dissonance 
C)  Emotional labor 
D)  Emotional dissonance 
E)  Affective detachment

Question 20

Chris, a manager, knows that one of his employees values achievement and power. Chris should assign the employee to a job that includes:

Accepted Answer

A)  High social value 
B)  High security 
C)  High self-direction 
D)  High conformity 
E)  High influence over others 
A)  High social value 
B)  High security 
C)  High self-direction 
D)  High conformity 
E)  High influence over others

In Schwartz's model, conformity and tradition are in the same wedge, but conformity is seen as less extreme than tradition.

Perceptions of organizational support can be positive or negative.

There is only one model of the causes of job satisfaction.

Personal attitudes affect _ via .

________ refers to the extent to which employees believe their organization values their contributions and cares about their well-being.

Juliet often takes office supplies home for her personal use. This is an example of:

Which of the following is not a factor in contributing to employee engagement?

The component of an attitude that refers to how one intends to act is called the ________ component.

Describe the value attainment models of job satisfaction. Discuss research support for these models.

Studies confirm that telecommuting enhances productivity and retention and decreases absenteeism.

The components of attitudes are:

Pursuit of our own interests, success, and dominance is called:

Schwartz's model suggests that:

Self-enhancement is composed of power and achievement.

Values generalize across cultures.

The idea that some people are always satisfied, and others are always dissatisfied, is captured by the ________ model.

OCB stands for:

What is CWB? Why does this matter to managers?

Chris, a manager, knows that one of his employees values achievement and power. Chris should assign the employee to a job that includes:

Making Ob Work for Me

Individual Differences and Emotions

Social Perception and Managing Diversity

Foundations of Employee Motivation

Performance Management

Positive Organizational Behavior

Groups and Teams

Communication in the Digital Age

Managing Conflict and Negotiation

Decision Making and Creativity

Power, Influence, and Politics

Leadership Effectiveness

Organizational Culture, Socialization, and Mentoring

Organizational Design, Effectiveness, and Innovation

Managing Change and Stress

Filters

Exam 2: Values and Attitudes

In Schwartz's model, conformity and tradition are in the same wedge, but conformity is seen as less extreme than tradition.

Perceptions of organizational support can be positive or negative.

There is only one model of the causes of job satisfaction.

Personal attitudes affect _______ via ______.

________ refers to the extent to which employees believe their organization values their contributions and cares about their well-being.

Juliet often takes office supplies home for her personal use. This is an example of:

Which of the following is not a factor in contributing to employee engagement?

The component of an attitude that refers to how one intends to act is called the ________ component.

Describe the value attainment models of job satisfaction. Discuss research support for these models.

Studies confirm that telecommuting enhances productivity and retention and decreases absenteeism.

The components of attitudes are:

Pursuit of our own interests, success, and dominance is called:

Schwartz's model suggests that:

Self-enhancement is composed of power and achievement.

Values generalize across cultures.

The idea that some people are always satisfied, and others are always dissatisfied, is captured by the ________ model.

OCB stands for:

What is CWB? Why does this matter to managers?

Chris, a manager, knows that one of his employees values achievement and power. Chris should assign the employee to a job that includes:

Making Ob Work for Me

Individual Differences and Emotions

Social Perception and Managing Diversity

Foundations of Employee Motivation

Performance Management

Positive Organizational Behavior

Groups and Teams

Communication in the Digital Age

Managing Conflict and Negotiation

Decision Making and Creativity

Power, Influence, and Politics

Leadership Effectiveness

Organizational Culture, Socialization, and Mentoring

Organizational Design, Effectiveness, and Innovation

Managing Change and Stress

Filters

Personal attitudes affect _ via .