Exam 8: Learning and Decision Making

Transfer of training occurs when the knowledge,skills,and behaviors used on the job are maintained by the learner once training ends and generalized to the workplace once the learner returns to the job.

To be rational decision makers,we should evaluate each alternative as soon as we think of it.

An employee comes late to office.An internal attribution will occur if there is low ______,low _____,and high _____.

Variable interval schedule is the simplest schedule of reinforcement and happens when a specific consequence follows each and every occurrence of a desired behavior.

Performance-oriented individuals enjoy working on new kinds of tasks,even if they fail during their early experiences.

What are the four contingencies of reinforcement? Explain each by providing an example.

The knowledge that employees can typically learn only through experience is called _____ knowledge.

The entire process of reinforcement is a continuous cycle,and the repetition of behaviors is strengthened to the degree that reinforcement continues to occur.

Define social learning theory.Explain the four steps of the modeling process.

Tacit knowledge _____.

_____ results when decision makers select the first acceptable alternative considered.

True learning only occurs when:

Social identity theory holds that people identify themselves by the groups to which they belong and perceive and judge others by their group memberships.

_____ refers to the decision to continue to follow a failing course of action.

The self-serving bias occurs when we attribute our own failures to external factors and our own successes to internal factors.

Which of the following is the simplest schedule of reinforcement?

Explicit knowledge _____.

Learning has _____ effect on performance and _____ effect on commitment.

When employees observe the actions of others,learn from what they observe,and then repeat what they have observed,they are engaging in:

Sally's daughter just started going to school and because of which Sally has been coming to work early for the past few weeks.Her colleagues are under the impression that Sally is trying too hard for a promotion.Sally's colleagues are subject to: