Exam 8: Learning and Decision Making

_____ reinforcement happens when a specific consequence follows each and every occurrence of a desired behavior.

When an individual has a _____,building competence is deemed more important than demonstrating competence.

Jackson High School introduced a scholarship of $1,000 for students who maintain 100 percent attendance.This is an example of using _____.

The rational decision-making model assumes that people are very rarely perfectly rational.

Bounded rationality advocates:

Perception is the process of selecting,organizing,storing,and retrieving information about the environment.

A worker comes late to the work site.An external attribution will occur if there is high ______,high ______,and low ______.

The fundamental attribution error argues that people have a tendency to judge others' behaviors as due to internal factors.

Albert is the manager of a large retail store.He has the authority to appoint employees in the store.The store does not have a specialized human resource executive and Albert himself conducts selection interviews.Albert has not received any training on selection and recruitment.This often leads to selection errors.

Learning refers to the process of generating and choosing from a set of alternatives to solve a problem.

Communities of practice are groups of employees who work together and learn from one another by collaborating over an extended period of time.

_____ occurs when there is the removal of consequences following an unwanted behavior.

Which of these occurs when the knowledge,skills,and behaviors used on the job are maintained by the learner once training ends and generalized to the workplace once the learner returns to the job?

_____ decisions are decisions that become somewhat automatic because people's knowledge allows them to recognize and identify a situation and the course of action that needs to be taken.

_____ can be described as emotionally charged judgments that arise through quick,non-conscious,and holistic associations.

When employees observe the actions of others,learn from what they observe,and then repeat the observed behavior,they are engaging in cognitive modeling.

An organization revises its employees' salaries at the end of each financial year.This is an example of _____ reinforcement.

Mark is a new hire at Blue Bay Technologies,Florida.His work involves creating technology-enabled business solutions for clients from various states.Mark's work gets evaluated and rewarded at the end of each month.This is an example of _____ reinforcement.

Which of these reflects relatively permanent changes in an employee's knowledge or skill that result from experience?

Research has consistently shown that fixed reinforcement schedules lead to higher levels of performance than variable schedules.