Exam 12: Developing New Products

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Explain the concept of outsourcing product development,and give an example of when this would be a good idea.

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When John began helping his favorite uncle Burton with his finances,he discovered his uncle was still renting a rotary-dial telephone from the phone company.Uncle Burton had paid thousands of dollars in rental fees over the previous 40 years.Uncle Burton is a(n)__________ in the diffusion of innovation process for telephones.

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All of the following groups are included in the diffusion of innovation curve except

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By the time BMW got into the mini-SUV market,sales had leveled off and were even starting to decline.BMW had to target its marketing efforts toward the __________ diffusion of innovation group.

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All of the following are benefits of new product development to a firm

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As a promotion technique,samples are often used for new products when __________ will influence the diffusion of the product.

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All of the following are characteristics of products in the maturity stage of the product life cycle except

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__________ involves taking apart a product,analyzing it,and creating an improved product that does not infringe on the competitor's patents.

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Zappos.com,an online shoe store,offers an easy,no-hassle return procedure.This relates to the _______ of its products.

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The failure rate for new products is high.

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When a global firm turns to its subsidiaries in less developed markets for new product ideas,such as when Coca-Cola developed Minute Maid Pulpy out of its Shanghai research center and then moved the product into other markets around the world,the firm is engaged in

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In the United States,most consumer packaged goods found in grocery and discount stores are already in the __________ stage of the product life cycle.

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When Toyota introduced hybrid cars,there were waiting lists to buy them.Then Honda and a few other manufacturers entered the market,shifting the product life cycle for hybrid cars into the __________ stage of the product life cycle.

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Inkjet printers were a big improvement over the dot-matrix printers they replaced.Inkjet printers gained rapid acceptance in the marketplace primarily because of their

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All of the following are reasons for the high failure rate of new products except

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All of the following were considered a new-to-the-world product or service when introduced except

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In one test before product launch,customers try a sample product and are then surveyed to understand whether or not they would buy/use the product again.This is known as

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Why do marketers take the time and cost associated with test marketing?

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Before Segway manufactured its two-wheeled people movers,it built a prototype and had staff engineers test it for performance and stability.At this stage,Segway was involved in

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Beverly is assessing the results of a new product launch of a series of e-books for her bookstore.When evaluating the results,Beverly will likely consider all of the following except

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