Exam 9: Information Systems and Supply Chain Management
Exam 1: Introduction to the World of Retailing80 Questions
Exam 2: Types of Retailers104 Questions
Exam 3: Customer Buying Behaviour60 Questions
Exam 4: Retail Market Strategy120 Questions
Exam 5: Retail Locations Strategytrade Area Decisions and Site Assessment160 Questions
Exam 6: Store Design, layout, and Visual Merchandising Strategy107 Questions
Exam 7: International Retailing Strategy43 Questions
Exam 8: Financial Strategy109 Questions
Exam 9: Information Systems and Supply Chain Management105 Questions
Exam 10: Merchandise Management79 Questions
Exam 11: Buying Strategies111 Questions
Exam 12: Retail Pricing131 Questions
Exam 13: Human Resource Management and Staff Training Issues151 Questions
Exam 14: Building Customer Loyalty: Customer Relationship Management and Service Strategies185 Questions
Exam 15: Appealing to the Customer: Retail Communication Mix96 Questions
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Which benefits does efficient supply chain management provide retailers concerning product availability?
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(Multiple Choice)
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Correct Answer:
B
In the United States,Macy's sells a variety of winter coats throughout the country focusing delivery in the northern tiers first and ending the season rollouts in the south much like the way the cold weather migrates.This management of the winter products can best be described as:
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(Multiple Choice)
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Correct Answer:
C
Why are retailers considered the most important part of the supply chain?
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(Multiple Choice)
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Correct Answer:
E
The process where vendors ship the merchandise prepackaged to the distribution centre in the quantities required for each store and then that merchandise is shipped to stores as soon as it is received is called ________________.
(Multiple Choice)
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Why have some vendors and retailers chosen not to adopt RFID tagging?
(Multiple Choice)
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Purchase data collected at the point of sale goes into a huge database that is known as a(n)___________________.
(Short Answer)
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Which of the following is an advantage of using distribution centres over direct store delivery?
(Multiple Choice)
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__________________________ usually provide a full range of services including tracking inland transportation,preparing shipping and export documents,warehousing,booking cargo space,negotiating freight charges,consolidating freight,insuring cargo,and filing insurance claims.
(Multiple Choice)
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Many retailers now require vendors to provide notification of deliveries before they take place.A(n)_______________________________ is an electronic document received by the retailer's computer from a supplier in advance of a shipment.
(Short Answer)
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Which of the following terms describe the process of moving returned goods to the retailer from the consumer to the DC,and then to the vendor for the purpose of capturing value or proper disposal?
(Multiple Choice)
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The place where the point of sale data is stored,and that the organization uses to support its decisions is called __________.
(Multiple Choice)
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A(n)___________________ houses the coordinated and periodic copying of data from various sources,both inside and outside the enterprise,into an environment ready for analytical and informational processing.
(Short Answer)
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Which of the following DOES NOT describe why an efficient supply chain is so important to retailers?
(Multiple Choice)
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Which of the following best describes the goal of supply chain management?
(Multiple Choice)
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________ is a system when retailers receive an order from a customer,they then have the product shipped directly to the customer from the vendor.
(Multiple Choice)
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An inventory planner notes that the inventory she is responsible for would be best managed by relying on consumer demand.She recommends to her management to implement a(n)_________ that would support being in a better stock position of her managed products by store location.
(Multiple Choice)
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A(n)________________ is the set of rules that apply to activities in the computer and communications resources that belong to an organization.
(Short Answer)
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