Question 1

What are the rules that apply to activities in the computer and communication resources that belong to an organization?

Accepted Answer

A)  security policy 
B)  investigation policy 
C)  corporate security 
D)  policing 
E)  corporate policy 
A)  security policy 
B)  investigation policy 
C)  corporate security 
D)  policing 
E)  corporate policy

Question 2

_____________ is a retail business strategy that involves using supply chain management process to introduce fashionable merchandise rapidly and respond to customer demand for the merchandise quickly.

Accepted Answer

A)  Fast fashion 
B)  Consumer direct fulfillment 
C)  Quick response 
D)  Just in time delivery 
E)  Lightening logistics 
A)  Fast fashion 
B)  Consumer direct fulfillment 
C)  Quick response 
D)  Just in time delivery 
E)  Lightening logistics

Question 3

Which of the following is the integration of business processes from end user through original suppliers that provides products,services,and information that add value for customers?

Accepted Answer

A)  Logistics 
B)  Supply chain management 
C)  Total quality management 
D)  Electronic data interchange (EDI) 
E)  Materials handling 
A)  Logistics 
B)  Supply chain management 
C)  Total quality management 
D)  Electronic data interchange (EDI) 
E)  Materials handling

Question 4

RFID's have had some difficulty gaining widespread adoption due to all of the following except:

Accepted Answer

A)  their relatively high costs 
B)  they actually do not generate sufficient data 
C)  some retailers express the view that it increases labour costs 
D)  there are consumer privacy issues 
E)  the costs of managing the data may be prohibitive 
A)  their relatively high costs 
B)  they actually do not generate sufficient data 
C)  some retailers express the view that it increases labour costs 
D)  there are consumer privacy issues 
E)  the costs of managing the data may be prohibitive

Question 5

What does a dispatcher do?

Accepted Answer

A)  Dispatchers go through goods upon their receipt to make sure they arrived undamaged. 
B)  Dispatchers allocate warehouse space to merchants. 
C)  Dispatchers create pick tickets. 
D)  Dispatchers make pricing and identification labels and place them on merchandise. 
E)  Dispatchers coordinate deliveries to the distribution centres. 
A)  Dispatchers go through goods upon their receipt to make sure they arrived undamaged. 
B)  Dispatchers allocate warehouse space to merchants. 
C)  Dispatchers create pick tickets. 
D)  Dispatchers make pricing and identification labels and place them on merchandise. 
E)  Dispatchers coordinate deliveries to the distribution centres.

Question 6

Which of the following is not true of a UPC?

Accepted Answer

A)  The UPC tag is a black-and-white bar code 
B)  The 13-digit code that indicates the manufacturer of the item 
C)  The UPC can include a description of the item, and information about special packaging 
D)  The UPC can include information about special promotions 
E)  The UPC includes information about the retailer 
A)  The UPC tag is a black-and-white bar code 
B)  The 13-digit code that indicates the manufacturer of the item 
C)  The UPC can include a description of the item, and information about special packaging 
D)  The UPC can include information about special promotions 
E)  The UPC includes information about the retailer

Question 7

A vendor that employs sales associates for retailers to visit stores,analyze their business and inventory and create displays of their products will most likely also utilize what method of product delivery?

Accepted Answer

A)  direct store delivery 
B)  consumer direct fulfillment 
C)  drop-shipping 
D)  cross-docking 
E)  reverse logistics 
A)  direct store delivery 
B)  consumer direct fulfillment 
C)  drop-shipping 
D)  cross-docking 
E)  reverse logistics

Question 8

What are some of the costs associated with a Quick Response inventory system?

Accepted Answer

The logistics function has become more c

Question 9

________ is a method where retailers receive orders from customers and have the product shipped directly to the customer from the vendor.

Accepted Answer

A)  Consumer direct fulfillment 
B)  Reverse logistics 
C)  Pull supply chain 
D)  Push supply chain 
E)  Freight forwarding 
A)  Consumer direct fulfillment 
B)  Reverse logistics 
C)  Pull supply chain 
D)  Push supply chain 
E)  Freight forwarding

Question 10

A(n)___________ is a document which tells the retailer's distribution centre what is specifically shipped by the vendor and when it will be delivered.

Accepted Answer

A)  Universal Product Code (UP
C)  
B)  Radio Frequency Identification (RFI
D)  
C)  Advance Shipping Notice (ASN) 
D)  Shipping Document 
E)  Bill of Lading (BOL) 
A)  Universal Product Code (UP
C)  
B)  Radio Frequency Identification (RFI
D)  
C)  Advance Shipping Notice (ASN) 
D)  Shipping Document 
E)  Bill of Lading (BOL)

Question 11

A retailer whose orders are generated at the store level,on the basis of demand data captured by point-of-sale data,is said to employ a(n):

Accepted Answer

A)  cost efficient logistic strategy 
B)  pull supply chain 
C)  influential logistic strategy 
D)  cross check logistic strategy 
E)  push supply chain 
A)  cost efficient logistic strategy 
B)  pull supply chain 
C)  influential logistic strategy 
D)  cross check logistic strategy 
E)  push supply chain

Question 12

In a(n)__________,merchandise is allocated to stores on the basis of forecasted demand.Once a forecast is determined,specified quantities of merchandise are shipped to distribution centres and stores at predetermined time intervals.

Accepted Answer

A)  push supply chain 
B)  cross check logistic strategy 
C)  influential logistic strategy 
D)  pull supply chain 
E)  cost efficient logistic strategy 
A)  push supply chain 
B)  cross check logistic strategy 
C)  influential logistic strategy 
D)  pull supply chain 
E)  cost efficient logistic strategy

Question 13

A benefit of having an efficient supply chain is:

Accepted Answer

A)  fewer associates are needed to replenish stock 
B)  fewer stockouts 
C)  less negotiating with vendors 
D)  more time for customer services 
E)  planning strategy becomes more predictable 
A)  fewer associates are needed to replenish stock 
B)  fewer stockouts 
C)  less negotiating with vendors 
D)  more time for customer services 
E)  planning strategy becomes more predictable

Question 14

What is the purpose of the data warehouse,and how do retailers use it?

Accepted Answer

The purpose of data warehouse is to have

Question 15

Which of the following is NOT a benefit of efficient supply chain management?

Accepted Answer

A)  improved product availability 
B)  fewer stockouts 
C)  better fashions 
D)  higher return on investments 
E)  strategic advantage 
A)  improved product availability 
B)  fewer stockouts 
C)  better fashions 
D)  higher return on investments 
E)  strategic advantage

Question 16

What is the process of moving merchandise through the channel from the customer to the store to the DC to the vendor?

Accepted Answer

A)  return logistics 
B)  reverse logistics 
C)  outbound returns 
D)  outbound flow 
E)  reverse flow 
A)  return logistics 
B)  reverse logistics 
C)  outbound returns 
D)  outbound flow 
E)  reverse flow

Question 17

Which of the following is a function of a distribution centre?

Accepted Answer

A)  Receiving 
B)  Shipping 
C)  Cross-docking 
D)  Tagging 
E)  All of these 
A)  Receiving 
B)  Shipping 
C)  Cross-docking 
D)  Tagging 
E)  All of these

Question 18

Each time a customer makes a purchase at a Walmart store from the Health and Beauty area,data is transmitted to nearest distribution centre so the merchandise can be replenished and sent on the next truck delivery.Which strategy does Walmart utilize?

Accepted Answer

A)  cross check logistic strategy 
B)  pull supply chain 
C)  cost efficient logistic strategy 
D)  push supply chain 
E)  influential logistic strategy 
A)  cross check logistic strategy 
B)  pull supply chain 
C)  cost efficient logistic strategy 
D)  push supply chain 
E)  influential logistic strategy

Question 19

Which of the following statements about receiving,checking,marking,and ticketing is TRUE?

Accepted Answer

A)  Only receiving and checking involve UPC labels. 
B)  It is more efficient and less costly to ticket merchandise at the store level. 
C)  Vendors sometimes ticket and mark merchandise before shipping to the distribution centres. 
D)  To perform the checking process correctly, every carton must be opened and its merchandise examined. 
E)  The checking process is performed after the merchandise has been ticketed and marked. 
A)  Only receiving and checking involve UPC labels. 
B)  It is more efficient and less costly to ticket merchandise at the store level. 
C)  Vendors sometimes ticket and mark merchandise before shipping to the distribution centres. 
D)  To perform the checking process correctly, every carton must be opened and its merchandise examined. 
E)  The checking process is performed after the merchandise has been ticketed and marked.

Question 20

What is a computer-to-computer exchange of business documents from retailer to vendor and back?

Accepted Answer

Electronic

What are the rules that apply to activities in the computer and communication resources that belong to an organization?

_____________ is a retail business strategy that involves using supply chain management process to introduce fashionable merchandise rapidly and respond to customer demand for the merchandise quickly.

Which of the following is the integration of business processes from end user through original suppliers that provides products,services,and information that add value for customers?

RFID's have had some difficulty gaining widespread adoption due to all of the following except:

What does a dispatcher do?

Which of the following is not true of a UPC?

A vendor that employs sales associates for retailers to visit stores,analyze their business and inventory and create displays of their products will most likely also utilize what method of product delivery?

What are some of the costs associated with a Quick Response inventory system?

________ is a method where retailers receive orders from customers and have the product shipped directly to the customer from the vendor.

A(n)___________ is a document which tells the retailer's distribution centre what is specifically shipped by the vendor and when it will be delivered.

A retailer whose orders are generated at the store level,on the basis of demand data captured by point-of-sale data,is said to employ a(n):

In a(n)__________,merchandise is allocated to stores on the basis of forecasted demand.Once a forecast is determined,specified quantities of merchandise are shipped to distribution centres and stores at predetermined time intervals.

A benefit of having an efficient supply chain is:

What is the purpose of the data warehouse,and how do retailers use it?

Which of the following is NOT a benefit of efficient supply chain management?

What is the process of moving merchandise through the channel from the customer to the store to the DC to the vendor?

Which of the following is a function of a distribution centre?

Each time a customer makes a purchase at a Walmart store from the Health and Beauty area,data is transmitted to nearest distribution centre so the merchandise can be replenished and sent on the next truck delivery.Which strategy does Walmart utilize?

Which of the following statements about receiving,checking,marking,and ticketing is TRUE?

What is a computer-to-computer exchange of business documents from retailer to vendor and back?

Introduction to the World of Retailing

Types of Retailers

Customer Buying Behaviour

Retail Market Strategy

Retail Locations Strategytrade Area Decisions and Site Assessment

Store Design, layout, and Visual Merchandising Strategy

International Retailing Strategy

Financial Strategy

Merchandise Management

Buying Strategies

Retail Pricing

Human Resource Management and Staff Training Issues

Building Customer Loyalty: Customer Relationship Management and Service Strategies

Appealing to the Customer: Retail Communication Mix

Filters

Exam 9: Information Systems and Supply Chain Management

What are the rules that apply to activities in the computer and communication resources that belong to an organization?

_____________ is a retail business strategy that involves using supply chain management process to introduce fashionable merchandise rapidly and respond to customer demand for the merchandise quickly.

Which of the following is the integration of business processes from end user through original suppliers that provides products,services,and information that add value for customers?

RFID's have had some difficulty gaining widespread adoption due to all of the following except:

What does a dispatcher do?

Which of the following is not true of a UPC?

A vendor that employs sales associates for retailers to visit stores,analyze their business and inventory and create displays of their products will most likely also utilize what method of product delivery?

What are some of the costs associated with a Quick Response inventory system?

________ is a method where retailers receive orders from customers and have the product shipped directly to the customer from the vendor.

A(n)___________ is a document which tells the retailer's distribution centre what is specifically shipped by the vendor and when it will be delivered.

A retailer whose orders are generated at the store level,on the basis of demand data captured by point-of-sale data,is said to employ a(n):

In a(n)__________,merchandise is allocated to stores on the basis of forecasted demand.Once a forecast is determined,specified quantities of merchandise are shipped to distribution centres and stores at predetermined time intervals.

A benefit of having an efficient supply chain is:

What is the purpose of the data warehouse,and how do retailers use it?

Which of the following is NOT a benefit of efficient supply chain management?

What is the process of moving merchandise through the channel from the customer to the store to the DC to the vendor?

Which of the following is a function of a distribution centre?

Each time a customer makes a purchase at a Walmart store from the Health and Beauty area,data is transmitted to nearest distribution centre so the merchandise can be replenished and sent on the next truck delivery.Which strategy does Walmart utilize?

Which of the following statements about receiving,checking,marking,and ticketing is TRUE?

What is a computer-to-computer exchange of business documents from retailer to vendor and back?

Introduction to the World of Retailing

Types of Retailers

Customer Buying Behaviour

Retail Market Strategy

Retail Locations Strategytrade Area Decisions and Site Assessment

Store Design, layout, and Visual Merchandising Strategy

International Retailing Strategy

Financial Strategy

Merchandise Management

Buying Strategies

Retail Pricing

Human Resource Management and Staff Training Issues

Building Customer Loyalty: Customer Relationship Management and Service Strategies

Appealing to the Customer: Retail Communication Mix

Filters