Question 1

Norms are the informal rules and standards established by a team to regulate the behavior of its members.

Accepted Answer

A) True 
 B)False

Question 2

The forming,storming,and norming model of team development is different from the team development experiences that most students report in their team projects.

Accepted Answer

A) True 
 B)False

Question 3

Tasks that are simple but poorly structured are best for teams rather than individuals working alone.

Accepted Answer

A) True 
 B)False

Question 4

Teams are best suited for tasks with low interdependence among team members.

Accepted Answer

A) True 
 B)False

Question 5

Office layout and other physical space characteristics influence the team's ability to accomplish tasks as well as shape team member perceptions about being part of a team.

Accepted Answer

A) True 
 B)False

Question 6

Which of these statements is TRUE?

Accepted Answer

A)  All groups are teams. 
B)  Groups are teams with a high level of task interdependence. 
C)  Unlike teams, groups are associated with an organizational objective. 
D)  Some groups are just people assembled together in the same physical area. 
E)  Groups are teams that have no purpose for their members. 
A)  All groups are teams. 
B)  Groups are teams with a high level of task interdependence. 
C)  Unlike teams, groups are associated with an organizational objective. 
D)  Some groups are just people assembled together in the same physical area. 
E)  Groups are teams that have no purpose for their members.

Question 7

Team cohesiveness tends to be higher:

Accepted Answer

A)  in smaller teams. 
B)  when entry into the team becomes extremely difficult and humiliating. 
C)  when the team has distinct faultlines. 
D)  when members have limited interaction. 
E)  when all of these conditions occur 
A)  in smaller teams. 
B)  when entry into the team becomes extremely difficult and humiliating. 
C)  when the team has distinct faultlines. 
D)  when members have limited interaction. 
E)  when all of these conditions occur

Question 8

Coordinator,evaluator,plant,and completer finisher are:

Accepted Answer

A)  the first four stages of team development. 
B)  different types of teams. 
C)  the main ways that teams avoid information overload. 
D)  various roles found in teams. 
E)  four activities used in teambuilding. 
A)  the first four stages of team development. 
B)  different types of teams. 
C)  the main ways that teams avoid information overload. 
D)  various roles found in teams. 
E)  four activities used in teambuilding.

Question 9

A team that achieves its organizational goals,satisfies member needs,and survives in its environment:

Accepted Answer

A)  is an effective team. 
B)  is called a task force. 
C)  has not yet reached its highest level of team development. 
D)  has a strong communication system but inappropriate reward system. 
E)  has too many members for the required task. 
A)  is an effective team. 
B)  is called a task force. 
C)  has not yet reached its highest level of team development. 
D)  has a strong communication system but inappropriate reward system. 
E)  has too many members for the required task.

Question 10

The design and effectiveness of most teams are affected by:

Accepted Answer

A)  organizational leadership. 
B)  reward systems. 
C)  communication systems. 
D)  organizational structure. 
E)  All of these environmental conditions. 
A)  organizational leadership. 
B)  reward systems. 
C)  communication systems. 
D)  organizational structure. 
E)  All of these environmental conditions.

Question 11

Several customer service teams in your organization have dysfunctional norms in which they don't pro-actively ask clients whether they would like to try certain new services.If you were given the opportunity to form a new customer service team,which of the following would remove or avoid forming this dysfunctional norm?

Accepted Answer

A)  Soon after the team members are selected, you clearly state the norm that team members should pro-actively ask clients to consider other services. 
B)  You select employees who do not accept the dysfunctional norm. 
C)  You introduce a team-based reward system that explicitly discourages the dysfunctional norm. 
D)  If team members are regularly forgetting to ask clients to consider other services, then you would explicitly talk to them about the problems and dangers of this dysfunctional norm. 
E)  All of these actions would remove or avoid forming this dysfunctional norm. 
A)  Soon after the team members are selected, you clearly state the norm that team members should pro-actively ask clients to consider other services. 
B)  You select employees who do not accept the dysfunctional norm. 
C)  You introduce a team-based reward system that explicitly discourages the dysfunctional norm. 
D)  If team members are regularly forgetting to ask clients to consider other services, then you would explicitly talk to them about the problems and dangers of this dysfunctional norm. 
E)  All of these actions would remove or avoid forming this dysfunctional norm.

Question 12

A team's effectiveness is partly measured by how well its members' needs are fulfilled.

Accepted Answer

A) True 
 B)False

Question 13

Homogeneous teams with relatively few members and a high level of interaction tend to have high cohesiveness.

Accepted Answer

A) True 
 B)False

Question 14

Some informal groups exist primarily to satisfy the drive to bond.

Accepted Answer

A) True 
 B)False

Question 15

According to social identity theory:

Accepted Answer

A)  teams are never as productive as individuals working alone. 
B)  the most effective teams have as many members as the organization can afford. 
C)  the team development process occurs more rapidly for heterogeneous teams than for homogeneous teams. 
D)  people are motivated to become members of groups that are similar to themselves. 
E)  team members identify with their team only when they are publicly recognized as members of that team. 
A)  teams are never as productive as individuals working alone. 
B)  the most effective teams have as many members as the organization can afford. 
C)  the team development process occurs more rapidly for heterogeneous teams than for homogeneous teams. 
D)  people are motivated to become members of groups that are similar to themselves. 
E)  team members identify with their team only when they are publicly recognized as members of that team.

Question 16

Highly cohesive teams invariably perform organizational objectives better than teams with moderate or low cohesiveness.

Accepted Answer

A) True 
 B)False

Question 17

Of what importance is task interdependence to teams or team dynamics?

Accepted Answer

A)  Task interdependence is not important for teams or team dynamics. 
B)  Low task interdependence motivates employees to work together as a team. 
C)  Jobs with high task interdependence are usually completed more effectively by teams than by individuals working alone. 
D)  Low task interdependence is necessary to prevent the team from breaking apart. 
E)  High task interdependence weakens team cohesiveness. 
A)  Task interdependence is not important for teams or team dynamics. 
B)  Low task interdependence motivates employees to work together as a team. 
C)  Jobs with high task interdependence are usually completed more effectively by teams than by individuals working alone. 
D)  Low task interdependence is necessary to prevent the team from breaking apart. 
E)  High task interdependence weakens team cohesiveness.

Question 18

Critical events,such as a colleague's serious injury,may alter team norms.

Accepted Answer

A) True 
 B)False

Question 19

If a dysfunctional norm is very deeply ingrained,the best strategy is probably to:

Accepted Answer

A)  tell the group that corporate leaders are willing to tolerate the dysfunctional norm. 
B)  disband the group and replace it with people having more favorable norms. 
C)  supplement the existing group with one or two people having more favorable norms. 
D)  introduce rewards that further support the dysfunctional norm. 
E)  do nothing. 
A)  tell the group that corporate leaders are willing to tolerate the dysfunctional norm. 
B)  disband the group and replace it with people having more favorable norms. 
C)  supplement the existing group with one or two people having more favorable norms. 
D)  introduce rewards that further support the dysfunctional norm. 
E)  do nothing.

Question 20

actions to minimize the likelihood that this practice would occur in your new team.Your answer will also explain why each action might be effective.

Accepted Answer

The points listed below are based on the

Norms are the informal rules and standards established by a team to regulate the behavior of its members.

The forming,storming,and norming model of team development is different from the team development experiences that most students report in their team projects.

Tasks that are simple but poorly structured are best for teams rather than individuals working alone.

Teams are best suited for tasks with low interdependence among team members.

Office layout and other physical space characteristics influence the team's ability to accomplish tasks as well as shape team member perceptions about being part of a team.

Which of these statements is TRUE?

Team cohesiveness tends to be higher:

Coordinator,evaluator,plant,and completer finisher are:

A team that achieves its organizational goals,satisfies member needs,and survives in its environment:

The design and effectiveness of most teams are affected by:

A team's effectiveness is partly measured by how well its members' needs are fulfilled.

Homogeneous teams with relatively few members and a high level of interaction tend to have high cohesiveness.

Some informal groups exist primarily to satisfy the drive to bond.

According to social identity theory:

Highly cohesive teams invariably perform organizational objectives better than teams with moderate or low cohesiveness.

Of what importance is task interdependence to teams or team dynamics?

Critical events,such as a colleague's serious injury,may alter team norms.

If a dysfunctional norm is very deeply ingrained,the best strategy is probably to:

actions to minimize the likelihood that this practice would occur in your new team.Your answer will also explain why each action might be effective.

Introduction to the Field of Organizational Behavior

Individual Behavior, values, and Personality

Perception and Learning in Organizations

Workplace Emotions and Attitudes

Motivation in the Workplace

Applied Performance Practices

Work-Related Stress and Stress Management

Decision Making and Creativity

Developing High Performance Teams

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters

Exam 9: Foundations of Team Dynamics

Norms are the informal rules and standards established by a team to regulate the behavior of its members.

The forming,storming,and norming model of team development is different from the team development experiences that most students report in their team projects.

Tasks that are simple but poorly structured are best for teams rather than individuals working alone.

Teams are best suited for tasks with low interdependence among team members.

Office layout and other physical space characteristics influence the team's ability to accomplish tasks as well as shape team member perceptions about being part of a team.

Which of these statements is TRUE?

Team cohesiveness tends to be higher:

Coordinator,evaluator,plant,and completer finisher are:

A team that achieves its organizational goals,satisfies member needs,and survives in its environment:

The design and effectiveness of most teams are affected by:

A team's effectiveness is partly measured by how well its members' needs are fulfilled.

Homogeneous teams with relatively few members and a high level of interaction tend to have high cohesiveness.

Some informal groups exist primarily to satisfy the drive to bond.

According to social identity theory:

Highly cohesive teams invariably perform organizational objectives better than teams with moderate or low cohesiveness.

Of what importance is task interdependence to teams or team dynamics?

Critical events,such as a colleague's serious injury,may alter team norms.

If a dysfunctional norm is very deeply ingrained,the best strategy is probably to:

actions to minimize the likelihood that this practice would occur in your new team.Your answer will also explain why each action might be effective.

Introduction to the Field of Organizational Behavior

Individual Behavior, values, and Personality

Perception and Learning in Organizations

Workplace Emotions and Attitudes

Motivation in the Workplace

Applied Performance Practices

Work-Related Stress and Stress Management

Decision Making and Creativity

Developing High Performance Teams

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters