Question 1

Grouping people and objects into recognizable patterns is part of the selective attention process.

Accepted Answer

A) True 
 B)False  False

Question 2

After completing a difficult assignment,you reward your accomplishment by playing a game on your computer.This reward is part of which of the following organizational behavior concepts?

Accepted Answer

A)  MARS model 
B)  Behavior modification 
C)  Learning through feedback 
D)  Social learning theory 
E)  Organizational citizenship 
A)  MARS model 
B)  Behavior modification 
C)  Learning through feedback 
D)  Social learning theory 
E)  Organizational citizenship D

Question 3

Mental models that give us a rich understanding of one environment may cause us to screen out or ineffectively organize information in another environment.

Accepted Answer

A) True 
 B)False  True

Question 4

Prejudice and discrimination are most closely tied to which of these concepts?

Accepted Answer

A)  Halo effect 
B)  Locus of control 
C)  Attribution theory 
D)  Self-fulfilling prophecy 
E)  Stereotyping 
A)  Halo effect 
B)  Locus of control 
C)  Attribution theory 
D)  Self-fulfilling prophecy 
E)  Stereotyping

Question 5

Social identity theory says that:

Accepted Answer

A)  we define ourselves in terms of our membership in certain groups and our differences with people who belong to other groups. 
B)  we tend to believe our own actions are caused by motivation or ability rather than the situation. 
C)  our expectations about another person cause that person to act in a way that is consistent with those expectations. 
D)  we quickly form an opinion of people based on the first information we receive about them. 
E)  our emotions screen out large blocks of information that threaten our beliefs and values. 
A)  we define ourselves in terms of our membership in certain groups and our differences with people who belong to other groups. 
B)  we tend to believe our own actions are caused by motivation or ability rather than the situation. 
C)  our expectations about another person cause that person to act in a way that is consistent with those expectations. 
D)  we quickly form an opinion of people based on the first information we receive about them. 
E)  our emotions screen out large blocks of information that threaten our beliefs and values.

Question 6

Learning influences which of these elements of the MARS model of individual behavior?

Accepted Answer

A)  Motivation 
B)  Role perceptions 
C)  Ability 
D)  All of the above 
E)  None of the above 
A)  Motivation 
B)  Role perceptions 
C)  Ability 
D)  All of the above 
E)  None of the above

Question 7

Stereotyping is partly responsible for prejudice and discrimination.

Accepted Answer

A) True 
 B)False

Question 8

Selective attention occurs after incoming information is organized and interpreted.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is the first step in self-fulfilling prophecy?

Accepted Answer

A)  Employee behaves in a way consistent with the supervisor's expectations. 
B)  Supervisor treats the employee in a manner consistent with the supervisor's expectations. 
C)  Supervisor forms an incorrect impression of the employee. 
D)  Supervisor attributes employee's good performance to external causes. 
E)  Employee demonstrates his or her true abilities to the supervisor. 
A)  Employee behaves in a way consistent with the supervisor's expectations. 
B)  Supervisor treats the employee in a manner consistent with the supervisor's expectations. 
C)  Supervisor forms an incorrect impression of the employee. 
D)  Supervisor attributes employee's good performance to external causes. 
E)  Employee demonstrates his or her true abilities to the supervisor.

Question 10

Punishment decreases the frequency of future behavior whereas negative reinforcement increases or maintains the frequency of future behavior.

Accepted Answer

A) True 
 B)False

Question 11

Which of these statements about diversity awareness training is FALSE?

Accepted Answer

A)  Diversity awareness training is mainly intended to correct deep-rooted prejudice or intolerance in the workplace. 
B)  Diversity awareness training helps employees to learn, and eventually overcome, the more subtle forms of bias that emerge from distorted stereotypes. 
C)  Diversity awareness training may include role-plays and exercises. 
D)  Diversity motivates people to block inaccurate perceptions arising from ingrained stereotypes. 
E)  Diversity awareness training is important as the workforce becomes more diverse. 
A)  Diversity awareness training is mainly intended to correct deep-rooted prejudice or intolerance in the workplace. 
B)  Diversity awareness training helps employees to learn, and eventually overcome, the more subtle forms of bias that emerge from distorted stereotypes. 
C)  Diversity awareness training may include role-plays and exercises. 
D)  Diversity motivates people to block inaccurate perceptions arising from ingrained stereotypes. 
E)  Diversity awareness training is important as the workforce becomes more diverse.

Question 12

Behavior modification,behavioral modelling and experience are mainly identified as:

Accepted Answer

A)  different elements in the MARS model of individual behavior and performance. 
B)  different types of perceptions. 
C)  different perspectives of learning. 
D)  different schedules of reinforcement. 
E)  different types of behavior. 
A)  different elements in the MARS model of individual behavior and performance. 
B)  different types of perceptions. 
C)  different perspectives of learning. 
D)  different schedules of reinforcement. 
E)  different types of behavior.

Question 13

In the Johari Window,the _______ area includes information about you that is known both to you and others.

Accepted Answer

A)  mid-level 
B)  hidden 
C)  unknown 
D)  blind 
E)  open 
A)  mid-level 
B)  hidden 
C)  unknown 
D)  blind 
E)  open

Question 14

The primacy effect causes interviewers to ignore information presented at the beginning of the interview and to pay more attention to information presented later in the interview.

Accepted Answer

A) True 
 B)False

Question 15

Self-fulfilling prophecy may result in either better or worse performance than if the employee is not exposed to self-fulfilling prophecy effect.

Accepted Answer

A) True 
 B)False

Question 16

Halo effect is more likely to occur when:

Accepted Answer

A)  we know the target person and have a good opportunity to measure his or her job performance. 
B)  we have low expectations of the target person. 
C)  we have a high level of learning orientation. 
D)  we are very good at delaying the formation of first impressions. 
E)  we lack concrete information about the target person and we are not motivated to search for it. 
A)  we know the target person and have a good opportunity to measure his or her job performance. 
B)  we have low expectations of the target person. 
C)  we have a high level of learning orientation. 
D)  we are very good at delaying the formation of first impressions. 
E)  we lack concrete information about the target person and we are not motivated to search for it.

Question 17

Social identity theory states that we define ourselves in terms of our differences with people who belong to other social categories.

Accepted Answer

A) True 
 B)False

Question 18

Self-fulfilling prophecy occurs whenever supervisors accurately predict the future performance of recently hired employees.

Accepted Answer

A) True 
 B)False

Question 19

In organizational settings,empathy:

Accepted Answer

A)  has both a cognitive and emotional component. 
B)  improves sensitivity to the external causes of another person's behavior and results. 
C)  can reduce the likelihood of fundamental attribution error. 
D)  does all of the above 
E)  is only 'A' and 'B' 
A)  has both a cognitive and emotional component. 
B)  improves sensitivity to the external causes of another person's behavior and results. 
C)  can reduce the likelihood of fundamental attribution error. 
D)  does all of the above 
E)  is only 'A' and 'B'

Question 20

Selective attention and environmental stimuli are two components of:

Accepted Answer

A)  attribution theory 
B)  the perceptual process 
C)  the Johari Window 
D)  the 'Big Five' personality dimensions 
E)  the self-fulfilling prophecy model 
A)  attribution theory 
B)  the perceptual process 
C)  the Johari Window 
D)  the 'Big Five' personality dimensions 
E)  the self-fulfilling prophecy model

Grouping people and objects into recognizable patterns is part of the selective attention process.

After completing a difficult assignment,you reward your accomplishment by playing a game on your computer.This reward is part of which of the following organizational behavior concepts?

Mental models that give us a rich understanding of one environment may cause us to screen out or ineffectively organize information in another environment.

Prejudice and discrimination are most closely tied to which of these concepts?

Social identity theory says that:

Learning influences which of these elements of the MARS model of individual behavior?

Stereotyping is partly responsible for prejudice and discrimination.

Selective attention occurs after incoming information is organized and interpreted.

Which of the following is the first step in self-fulfilling prophecy?

Punishment decreases the frequency of future behavior whereas negative reinforcement increases or maintains the frequency of future behavior.

Which of these statements about diversity awareness training is FALSE?

Behavior modification,behavioral modelling and experience are mainly identified as:

In the Johari Window,the _______ area includes information about you that is known both to you and others.

The primacy effect causes interviewers to ignore information presented at the beginning of the interview and to pay more attention to information presented later in the interview.

Self-fulfilling prophecy may result in either better or worse performance than if the employee is not exposed to self-fulfilling prophecy effect.

Halo effect is more likely to occur when:

Social identity theory states that we define ourselves in terms of our differences with people who belong to other social categories.

Self-fulfilling prophecy occurs whenever supervisors accurately predict the future performance of recently hired employees.

In organizational settings,empathy:

Selective attention and environmental stimuli are two components of:

Introduction to the Field of Organizational Behavior

Individual Behavior, values, and Personality

Workplace Emotions and Attitudes

Motivation in the Workplace

Applied Performance Practices

Work-Related Stress and Stress Management

Decision Making and Creativity

Foundations of Team Dynamics

Developing High Performance Teams

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters

Exam 3: Perception and Learning in Organizations

Grouping people and objects into recognizable patterns is part of the selective attention process.

After completing a difficult assignment,you reward your accomplishment by playing a game on your computer.This reward is part of which of the following organizational behavior concepts?

Mental models that give us a rich understanding of one environment may cause us to screen out or ineffectively organize information in another environment.

Prejudice and discrimination are most closely tied to which of these concepts?

Social identity theory says that:

Learning influences which of these elements of the MARS model of individual behavior?

Stereotyping is partly responsible for prejudice and discrimination.

Selective attention occurs after incoming information is organized and interpreted.

Which of the following is the first step in self-fulfilling prophecy?

Punishment decreases the frequency of future behavior whereas negative reinforcement increases or maintains the frequency of future behavior.

Which of these statements about diversity awareness training is FALSE?

Behavior modification,behavioral modelling and experience are mainly identified as:

In the Johari Window,the _______ area includes information about you that is known both to you and others.

The primacy effect causes interviewers to ignore information presented at the beginning of the interview and to pay more attention to information presented later in the interview.

Self-fulfilling prophecy may result in either better or worse performance than if the employee is not exposed to self-fulfilling prophecy effect.

Halo effect is more likely to occur when:

Social identity theory states that we define ourselves in terms of our differences with people who belong to other social categories.

Self-fulfilling prophecy occurs whenever supervisors accurately predict the future performance of recently hired employees.

In organizational settings,empathy:

Selective attention and environmental stimuli are two components of:

Introduction to the Field of Organizational Behavior

Individual Behavior, values, and Personality

Workplace Emotions and Attitudes

Motivation in the Workplace

Applied Performance Practices

Work-Related Stress and Stress Management

Decision Making and Creativity

Foundations of Team Dynamics

Developing High Performance Teams

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters