Question 1

People are empowered when they feel self-determination,meaning,competence,and impact regarding their role in the organization.

Accepted Answer

A) True 
 B)False  True

Question 2

Which of the following are potential problems with performance-based pay plans?

Accepted Answer

A)  Employers offer rewards that employees don't value. 
B)  Some plans reward individual performance when the employee's work is highly interdependent. 
C)  It is difficult to anticipate the unintended consequences of performance-based rewards. 
D)  All of the above. 
E)  Only 'A' and 'B' are potential problems with performance-based pay plans. 
A)  Employers offer rewards that employees don't value. 
B)  Some plans reward individual performance when the employee's work is highly interdependent. 
C)  It is difficult to anticipate the unintended consequences of performance-based rewards. 
D)  All of the above. 
E)  Only 'A' and 'B' are potential problems with performance-based pay plans. D

Question 3

Which of these statements about self-leadership is FALSE?

Accepted Answer

A)  Employees with a high degree of conscientiousness have a more natural tendency to apply self-leadership. 
B)  Research indicates that self-leadership generally improves employee motivation and performance. 
C)  Self-leadership is practiced by people with particular personality characteristics and cannot be learned. 
D)  Self-leadership is the process of influencing oneself to establish the self-direction and self-motivation to perform a task. 
E)  Some elements of self-leadership come from sports psychology. 
A)  Employees with a high degree of conscientiousness have a more natural tendency to apply self-leadership. 
B)  Research indicates that self-leadership generally improves employee motivation and performance. 
C)  Self-leadership is practiced by people with particular personality characteristics and cannot be learned. 
D)  Self-leadership is the process of influencing oneself to establish the self-direction and self-motivation to perform a task. 
E)  Some elements of self-leadership come from sports psychology. C

Question 4

Gainsharing plans focus on cost reductions and increased labor efficiency.

Accepted Answer

A) True 
 B)False

Question 5

A video journalist is someone who performs all jobs previously done by a traditional news team -- from operating the camera to reporting the story.Thus,a video journalist is an example of job enlargement and job enrichment.

Accepted Answer

A) True 
 B)False

Question 6

The largest portion of most pay checks is based on the person's membership and seniority.

Accepted Answer

A) True 
 B)False

Question 7

Comment on the accuracy of the following statement: "Job enrichment is more effective than job specialization at creating a productive work force."

Accepted Answer

Whether job enrichment is more effective

Question 8

Competency-based rewards are consistent with the concept of employability.

Accepted Answer

A) True 
 B)False

Question 9

One problem with seniority-based rewards is that they cause higher turnover.

Accepted Answer

A) True 
 B)False

Question 10

Most balanced scorecards:

Accepted Answer

A)  apply to executives rather than to nonmanagement employees. 
B)  rely on the company's share price to measure organizational performance. 
C)  operate as an individual incentive. 
D)  have all of the above features. 
E)  have only 'A' and 'B'. 
A)  apply to executives rather than to nonmanagement employees. 
B)  rely on the company's share price to measure organizational performance. 
C)  operate as an individual incentive. 
D)  have all of the above features. 
E)  have only 'A' and 'B'.

Question 11

Which of these performance-based rewards tends to create the strongest psychological connection between the individual employee's work effort and the reward received?

Accepted Answer

A)  Profit sharing plan 
B)  Gainsharing plan 
C)  Employee stock ownership plan 
D)  Employee stock option plan 
E)  None of these rewards offer any psychological connection between the individual employee's work effort and the reward received 
A)  Profit sharing plan 
B)  Gainsharing plan 
C)  Employee stock ownership plan 
D)  Employee stock option plan 
E)  None of these rewards offer any psychological connection between the individual employee's work effort and the reward received

Question 12

Task identity is the degree to which the job has a substantial impact on the organization and/or larger society.

Accepted Answer

A) True 
 B)False

Question 13

Job specialization increases work efficiency,but it tends to reduce employee motivation.

Accepted Answer

A) True 
 B)False

Question 14

Mental imagery helps employees to:

Accepted Answer

A)  forget about the task before they actually perform it. 
B)  anticipate obstacles to goal accomplishment and work out solutions to those obstacles. 
C)  keep track of their progress towards the goal and design artificial feedback where natural feedback does not occur. 
D)  make the job itself more motivating by altering the rewards received during job performance. 
E)  learn several skills and minimize the risk of repetitive strain injuries. 
A)  forget about the task before they actually perform it. 
B)  anticipate obstacles to goal accomplishment and work out solutions to those obstacles. 
C)  keep track of their progress towards the goal and design artificial feedback where natural feedback does not occur. 
D)  make the job itself more motivating by altering the rewards received during job performance. 
E)  learn several skills and minimize the risk of repetitive strain injuries.

Question 15

Work quality tends to increase with:

Accepted Answer

A)  job enrichment. 
B)  empowerment. 
C)  competency-based rewards. 
D)  natural grouping of tasks into one job. 
E)  All of the above tend to increase work quality. 
A)  job enrichment. 
B)  empowerment. 
C)  competency-based rewards. 
D)  natural grouping of tasks into one job. 
E)  All of the above tend to increase work quality.

Question 16

A government agency enriched the jobs of customer service assistants (CSAs)by giving them more autonomy and responsibility for clients in a specific geographic area.Previously,CSAs had limited autonomy and would serve clients based on random assignment.Although these changes clearly enriched the jobs,many of the CSAs were neither more motivated nor satisfied after the changes.These negative results likely occurred because:

Accepted Answer

A)  job enrichment only works for management employees. 
B)  the CSAs may have lacked the skills and knowledge to perform the more challenging work. 
C)  job enrichment only works when employees participate in the changes. 
D)  all of the above. 
E)  none of the above. 
A)  job enrichment only works for management employees. 
B)  the CSAs may have lacked the skills and knowledge to perform the more challenging work. 
C)  job enrichment only works when employees participate in the changes. 
D)  all of the above. 
E)  none of the above.

Question 17

People with a high level of conscientiousness have difficulty applying self-leadership strategies.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following has the LEAST effect on empowerment?

Accepted Answer

A)  Relevant skills and knowledge 
B)  Job autonomy 
C)  Learning orientation culture 
D)  Locus of control 
E)  Leader trust in employees 
A)  Relevant skills and knowledge 
B)  Job autonomy 
C)  Learning orientation culture 
D)  Locus of control 
E)  Leader trust in employees

Question 19

The head of operations at NanoTech Systems announced that the company "empowers its employees to perform their jobs at peak performance." Discuss the operations manager's statement in the context of the meaning of empowerment.

Accepted Answer

The statement made by the head of operat

Question 20

The more the employees see a direct connection between their daily actions and the reward,the more they are motivated to improve performance.

Accepted Answer

A) True 
 B)False

People are empowered when they feel self-determination,meaning,competence,and impact regarding their role in the organization.

Which of the following are potential problems with performance-based pay plans?

Which of these statements about self-leadership is FALSE?

Gainsharing plans focus on cost reductions and increased labor efficiency.

A video journalist is someone who performs all jobs previously done by a traditional news team -- from operating the camera to reporting the story.Thus,a video journalist is an example of job enlargement and job enrichment.

The largest portion of most pay checks is based on the person's membership and seniority.

Comment on the accuracy of the following statement: "Job enrichment is more effective than job specialization at creating a productive work force."

Competency-based rewards are consistent with the concept of employability.

One problem with seniority-based rewards is that they cause higher turnover.

Most balanced scorecards:

Which of these performance-based rewards tends to create the strongest psychological connection between the individual employee's work effort and the reward received?

Task identity is the degree to which the job has a substantial impact on the organization and/or larger society.

Job specialization increases work efficiency,but it tends to reduce employee motivation.

Mental imagery helps employees to:

Work quality tends to increase with:

People with a high level of conscientiousness have difficulty applying self-leadership strategies.

Which of the following has the LEAST effect on empowerment?

The head of operations at NanoTech Systems announced that the company "empowers its employees to perform their jobs at peak performance." Discuss the operations manager's statement in the context of the meaning of empowerment.

The more the employees see a direct connection between their daily actions and the reward,the more they are motivated to improve performance.

Introduction to the Field of Organizational Behavior

Individual Behavior, values, and Personality

Perception and Learning in Organizations

Workplace Emotions and Attitudes

Motivation in the Workplace

Work-Related Stress and Stress Management

Decision Making and Creativity

Foundations of Team Dynamics

Developing High Performance Teams

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters

Exam 6: Applied Performance Practices

People are empowered when they feel self-determination,meaning,competence,and impact regarding their role in the organization.

Which of the following are potential problems with performance-based pay plans?

Which of these statements about self-leadership is FALSE?

Gainsharing plans focus on cost reductions and increased labor efficiency.

A video journalist is someone who performs all jobs previously done by a traditional news team -- from operating the camera to reporting the story.Thus,a video journalist is an example of job enlargement and job enrichment.

The largest portion of most pay checks is based on the person's membership and seniority.

Comment on the accuracy of the following statement: "Job enrichment is more effective than job specialization at creating a productive work force."

Competency-based rewards are consistent with the concept of employability.

One problem with seniority-based rewards is that they cause higher turnover.

Most balanced scorecards:

Which of these performance-based rewards tends to create the strongest psychological connection between the individual employee's work effort and the reward received?

Task identity is the degree to which the job has a substantial impact on the organization and/or larger society.

Job specialization increases work efficiency,but it tends to reduce employee motivation.

Mental imagery helps employees to:

Work quality tends to increase with:

People with a high level of conscientiousness have difficulty applying self-leadership strategies.

Which of the following has the LEAST effect on empowerment?

The head of operations at NanoTech Systems announced that the company "empowers its employees to perform their jobs at peak performance." Discuss the operations manager's statement in the context of the meaning of empowerment.

The more the employees see a direct connection between their daily actions and the reward,the more they are motivated to improve performance.

Introduction to the Field of Organizational Behavior

Individual Behavior, values, and Personality

Perception and Learning in Organizations

Workplace Emotions and Attitudes

Motivation in the Workplace

Work-Related Stress and Stress Management

Decision Making and Creativity

Foundations of Team Dynamics

Developing High Performance Teams

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters