Exam 12: Power and Influence in the Workplace

People who frequently use power to manipulate others towards their own personal goals and believe that deceit is a natural and acceptable way to influence others have:

Which of the following statements about power is FALSE?

Which of the following is NOT a strategy for coping with uncertainty?

Which of the following statements about counterpower in organizational relationships is TRUE?

Which of these actions would help to persuade an employee to support your recommendation about the company introducing an on-site childcare facility?

Which source of power tends to produce compliance or resistance,but not commitment,to the requested behavior?

What types of power do people tend to gain through networking?

A new employee in the finance department prominently displays diplomas and past awards indicating his financial expertise.What contingency of power is this person trying to increase?

In persuasive communication,the inoculation effect refers to:

By avoiding written documentation of special procedures,maintenance workers in the French tobacco-processing industry were maximizing their expert power through non-substitutability.

Employees who engage in networking tend to:

Which of the following is NOT identified in the textbook as a form of influence?

Mentors help to increase a junior employee's actual power mainly by influencing how quickly the junior employee's actions affect other employees.

A supervisor pushes employee performance by constantly checking their work and reminding them of their deadlines.This supervisor is mainly using which form of influence?

Organizational politics typically involves:

Suppose you have formal authority to allocate performance bonuses to your employees.What contingencies must exist before this source of power will translate into actual power?

Professions gain power in the marketplace by reducing their substitutability through the control of tasks and knowledge.

Research indicates that ingratiation is more commonly used by managers in high power distance cultures than by managers in low power distance cultures.

According to persuasion research,getting an employee to accept a new policy is more easily done when:

The best influence strategy to use depends on: