Question 1

Scientific management includes which of the following?

Accepted Answer

A)  Assigning employees to fixed hourly wages. 
B)  Systematically dividing a job into its smallest possible elements and assigning these divided tasks to employees who are best qualified to perform them. 
C)  Combining tasks so employees perform an entire work process from beginning to end. 
D)  Encouraging employees to set their own goals and have positive thoughts about their work performance. 
E)  All of the above. 
A)  Assigning employees to fixed hourly wages. 
B)  Systematically dividing a job into its smallest possible elements and assigning these divided tasks to employees who are best qualified to perform them. 
C)  Combining tasks so employees perform an entire work process from beginning to end. 
D)  Encouraging employees to set their own goals and have positive thoughts about their work performance. 
E)  All of the above.

Question 2

Performance tends to decrease at very high levels of task specialization because:

Accepted Answer

A)  employees are less able to perform the job. 
B)  employees in specialized jobs lack sufficient resources to perform their jobs. 
C)  high task specialization is associated with bad management. 
D)  employees tend to become bored and less motivated to perform well. 
E)  all of the above. 
A)  employees are less able to perform the job. 
B)  employees in specialized jobs lack sufficient resources to perform their jobs. 
C)  high task specialization is associated with bad management. 
D)  employees tend to become bored and less motivated to perform well. 
E)  all of the above.

Question 3

The level of work quality tends to increase with the level of job specialization.

Accepted Answer

A) True 
 B)False

Question 4

Empowerment does which of the following?

Accepted Answer

A)  Empowerment increases autonomy. 
B)  Empowerment decreases skill variety. 
C)  Empowerment increases job rotation. 
D)  Empowerment increases job specialization. 
E)  Empowerment does both 'A' and 'D' 
A)  Empowerment increases autonomy. 
B)  Empowerment decreases skill variety. 
C)  Empowerment increases job rotation. 
D)  Empowerment increases job specialization. 
E)  Empowerment does both 'A' and 'D'

Question 5

When applied to nonmanagement employees,which of these has a relatively WEAK connection between the reward and individual effort?

Accepted Answer

A)  Piece rate pay 
B)  Commissions 
C)  Profit-sharing bonuses 
D)  All of the above 
E)  Both 'B' and 'C' 
A)  Piece rate pay 
B)  Commissions 
C)  Profit-sharing bonuses 
D)  All of the above 
E)  Both 'B' and 'C'

Question 6

Frederick Herzberg's motivator-hygiene theory casts more of a spotlight on the job itself (rather than the work environment)as an important source of employee motivation.

Accepted Answer

A) True 
 B)False

Question 7

Job enrichment usually:

Accepted Answer

A)  reduces product and service quality. 
B)  increases error rates and defects. 
C)  reduces job satisfaction among qualified employees with high growth need strength. 
D)  increases absenteeism and turnover. 
E)  does none of the above. 
A)  reduces product and service quality. 
B)  increases error rates and defects. 
C)  reduces job satisfaction among qualified employees with high growth need strength. 
D)  increases absenteeism and turnover. 
E)  does none of the above.

Question 8

Which of these performance-based rewards tends to create the lowest E-to-P expectancy?

Accepted Answer

A)  Stock options 
B)  Individual piece rates 
C)  Gainsharing 
D)  Individual commissions 
E)  Team bonuses 
A)  Stock options 
B)  Individual piece rates 
C)  Gainsharing 
D)  Individual commissions 
E)  Team bonuses

Question 9

Employee stock ownership plans:

Accepted Answer

A)  include any arrangements where a share of company profits is put aside and distributed to a designated group of employees. 
B)  pay employees a bonus based on the amount of labor or materials costs they save the company. 
C)  calculate pay by the number of units produced by the employee. 
D)  do all of the above. 
E)  do none of the above. 
A)  include any arrangements where a share of company profits is put aside and distributed to a designated group of employees. 
B)  pay employees a bonus based on the amount of labor or materials costs they save the company. 
C)  calculate pay by the number of units produced by the employee. 
D)  do all of the above. 
E)  do none of the above.

Question 10

Job specialization increases training costs and makes it more difficult for companies to match employee aptitudes to jobs for which they are best suited.

Accepted Answer

A) True 
 B)False

Question 11

When objective sources of information about an employee's performance are not available,managers should rely on a single source of subjective information about the employee's performance.

Accepted Answer

A) True 
 B)False

Question 12

Almost every organization rewards people to some extent for their job status.Discuss three potential problems with rewarding employees for their job status.Your answer should also briefly describe how organizations reward people for job status.

Accepted Answer

Students should begin answering this que

Question 13

All of the following tend to increase the quality of work performed,EXCEPT:

Accepted Answer

A)  job enrichment. 
B)  job specialization. 
C)  competency-based rewards. 
D)  natural grouping of tasks into one job. 
E)  empowerment. 
A)  job enrichment. 
B)  job specialization. 
C)  competency-based rewards. 
D)  natural grouping of tasks into one job. 
E)  empowerment.

Question 14

Self-leadership borrows ideas from social learning theory and research in sports psychology on constructive thought processes.

Accepted Answer

A) True 
 B)False

Question 15

According to the self-leadership model,positive self-talk:

Accepted Answer

A)  should never be practiced on the job. 
B)  represents the most important way to monitor our own performance. 
C)  occurs when employees are unable to control their own behavior on the job. 
D)  improves self-efficacy and employee motivation. 
E)  must occur only after the task has been accomplished. 
A)  should never be practiced on the job. 
B)  represents the most important way to monitor our own performance. 
C)  occurs when employees are unable to control their own behavior on the job. 
D)  improves self-efficacy and employee motivation. 
E)  must occur only after the task has been accomplished.

Question 16

Employees are empowered when they:

Accepted Answer

A)  practice job specialization. 
B)  experience self-reinforcement. 
C)  engage in positive self-talk. 
D)  experience freedom and discretion. 
E)  have both 'B' and 'C'. 
A)  practice job specialization. 
B)  experience self-reinforcement. 
C)  engage in positive self-talk. 
D)  experience freedom and discretion. 
E)  have both 'B' and 'C'.

Question 17

Employee stock ownership plans and stock options are two types of organizational-level performance-based rewards.

Accepted Answer

A) True 
 B)False

Question 18

Skill-based pay plans give an employee a higher pay rate for those days that he or she performs two or more jobs at the same time.

Accepted Answer

A) True 
 B)False

Question 19

Normal Technologies Corp.(NTC)offers superb fitness facilities,flexible work hours,a gourmet restaurant with company-subsidized meals and a workplace with security systems for high physical safety.According to Herzberg's motivator-hygiene theory,these conditions will:

Accepted Answer

A)  motivate all of NTC's employees to perform their jobs better. 
B)  motivate employees whose lower-level needs have not yet been satisfied. 
C)  increase job satisfaction among employees who value those conditions. 
D)  reduce job dissatisfaction among NTC's employees but will not motivate them to perform their jobs. 
E)  cause employees to quit their jobs more than if these special benefits were not provided. 
A)  motivate all of NTC's employees to perform their jobs better. 
B)  motivate employees whose lower-level needs have not yet been satisfied. 
C)  increase job satisfaction among employees who value those conditions. 
D)  reduce job dissatisfaction among NTC's employees but will not motivate them to perform their jobs. 
E)  cause employees to quit their jobs more than if these special benefits were not provided.

Question 20

Which core job characteristics affect experienced responsibility for work outcomes?

Accepted Answer

A)  Feedback from job and skill variety 
B)  Autonomy 
C)  Skill variety, task identity and task significance 
D)  Task identity 
E)  All of the above 
A)  Feedback from job and skill variety 
B)  Autonomy 
C)  Skill variety, task identity and task significance 
D)  Task identity 
E)  All of the above

Scientific management includes which of the following?

Performance tends to decrease at very high levels of task specialization because:

The level of work quality tends to increase with the level of job specialization.

Empowerment does which of the following?

When applied to nonmanagement employees,which of these has a relatively WEAK connection between the reward and individual effort?

Frederick Herzberg's motivator-hygiene theory casts more of a spotlight on the job itself (rather than the work environment)as an important source of employee motivation.

Job enrichment usually:

Which of these performance-based rewards tends to create the lowest E-to-P expectancy?

Employee stock ownership plans:

Job specialization increases training costs and makes it more difficult for companies to match employee aptitudes to jobs for which they are best suited.

When objective sources of information about an employee's performance are not available,managers should rely on a single source of subjective information about the employee's performance.

Almost every organization rewards people to some extent for their job status.Discuss three potential problems with rewarding employees for their job status.Your answer should also briefly describe how organizations reward people for job status.

All of the following tend to increase the quality of work performed,EXCEPT:

Self-leadership borrows ideas from social learning theory and research in sports psychology on constructive thought processes.

According to the self-leadership model,positive self-talk:

Employees are empowered when they:

Employee stock ownership plans and stock options are two types of organizational-level performance-based rewards.

Skill-based pay plans give an employee a higher pay rate for those days that he or she performs two or more jobs at the same time.

Normal Technologies Corp.(NTC)offers superb fitness facilities,flexible work hours,a gourmet restaurant with company-subsidized meals and a workplace with security systems for high physical safety.According to Herzberg's motivator-hygiene theory,these conditions will:

Which core job characteristics affect experienced responsibility for work outcomes?

Introduction to the Field of Organizational Behavior

Individual Behavior, values, and Personality

Perception and Learning in Organizations

Workplace Emotions and Attitudes

Motivation in the Workplace

Work-Related Stress and Stress Management

Decision Making and Creativity

Foundations of Team Dynamics

Developing High Performance Teams

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters

Exam 6: Applied Performance Practices

Scientific management includes which of the following?

Performance tends to decrease at very high levels of task specialization because:

The level of work quality tends to increase with the level of job specialization.

Empowerment does which of the following?

When applied to nonmanagement employees,which of these has a relatively WEAK connection between the reward and individual effort?

Frederick Herzberg's motivator-hygiene theory casts more of a spotlight on the job itself (rather than the work environment)as an important source of employee motivation.

Job enrichment usually:

Which of these performance-based rewards tends to create the lowest E-to-P expectancy?

Employee stock ownership plans:

Job specialization increases training costs and makes it more difficult for companies to match employee aptitudes to jobs for which they are best suited.

When objective sources of information about an employee's performance are not available,managers should rely on a single source of subjective information about the employee's performance.

Almost every organization rewards people to some extent for their job status.Discuss three potential problems with rewarding employees for their job status.Your answer should also briefly describe how organizations reward people for job status.

All of the following tend to increase the quality of work performed,EXCEPT:

Self-leadership borrows ideas from social learning theory and research in sports psychology on constructive thought processes.

According to the self-leadership model,positive self-talk:

Employees are empowered when they:

Employee stock ownership plans and stock options are two types of organizational-level performance-based rewards.

Skill-based pay plans give an employee a higher pay rate for those days that he or she performs two or more jobs at the same time.

Normal Technologies Corp.(NTC)offers superb fitness facilities,flexible work hours,a gourmet restaurant with company-subsidized meals and a workplace with security systems for high physical safety.According to Herzberg's motivator-hygiene theory,these conditions will:

Which core job characteristics affect experienced responsibility for work outcomes?

Introduction to the Field of Organizational Behavior

Individual Behavior, values, and Personality

Perception and Learning in Organizations

Workplace Emotions and Attitudes

Motivation in the Workplace

Work-Related Stress and Stress Management

Decision Making and Creativity

Foundations of Team Dynamics

Developing High Performance Teams

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Structure

Organizational Culture

Organizational Change

Filters