Question 1

Which organizational design element is most closely related to standardization as a coordinating mechanism?

Accepted Answer

A)  Departmentalization 
B)  Span of control 
C)  Formalization 
D)  Centralization 
E)  Division of labor 
A)  Departmentalization 
B)  Span of control 
C)  Formalization 
D)  Centralization 
E)  Division of labor

Question 2

The trend toward flatter organizational structures (delayering)has occurred because this action:

Accepted Answer

A)  tends to reduce overhead costs. 
B)  narrows the span of control for supervisors. 
C)  puts decision makers closer to front-line staff and information about customer needs. 
D)  does all of these things. 
E)  reduce overhead costs AND puts decision makers closer to front-line staff and information about customer needs. 
A)  tends to reduce overhead costs. 
B)  narrows the span of control for supervisors. 
C)  puts decision makers closer to front-line staff and information about customer needs. 
D)  does all of these things. 
E)  reduce overhead costs AND puts decision makers closer to front-line staff and information about customer needs.

Question 3

Which of the following are contingencies of organizational design?

Accepted Answer

A)  Technology 
B)  Organizational size 
C)  Organizational environment 
D)  All of these are contingencies of organizational design 
E)  Only organizational size and environment are contingencies of organizational design. 
A)  Technology 
B)  Organizational size 
C)  Organizational environment 
D)  All of these are contingencies of organizational design 
E)  Only organizational size and environment are contingencies of organizational design.

Question 4

A team-based organization usually has:

Accepted Answer

A)  employees. 
B)  self-directed work teams. 
C)  groups of employees with cross-functional skills. 
D)  tasks over which teams have semi-autonomous responsibility. 
E)  all of these features 
A)  employees. 
B)  self-directed work teams. 
C)  groups of employees with cross-functional skills. 
D)  tasks over which teams have semi-autonomous responsibility. 
E)  all of these features

Question 5

As organizations grow older,they tend to:

Accepted Answer

A)  become more formalized. 
B)  become more centralized. 
C)  move towards a simple form of departmentalization. 
D)  shift from a mechanistic to an organic structure. 
E)  do none of these things. 
A)  become more formalized. 
B)  become more centralized. 
C)  move towards a simple form of departmentalization. 
D)  shift from a mechanistic to an organic structure. 
E)  do none of these things.

Question 6

When work is divided among people,a coordinating mechanism is needed to ensure that everyone works in concert.

Accepted Answer

A) True 
 B)False

Question 7

Coordination of work activities is required:

Accepted Answer

A)  whenever there is division of labor. 
B)  only in team-based organizations. 
C)  whenever the organization has more than approximately 100 employees. 
D)  only when organizations operate in complex environments. 
E)  never; coordination of work activities is not found in organizations. 
A)  whenever there is division of labor. 
B)  only in team-based organizations. 
C)  whenever the organization has more than approximately 100 employees. 
D)  only when organizations operate in complex environments. 
E)  never; coordination of work activities is not found in organizations.

Question 8

Which form of departmentalization tends to require the most coordination and has a high potential for conflict?

Accepted Answer

A)  Divisional structure 
B)  Functional structure 
C)  Simple structure 
D)  Matrix structure 
E)  Network structure 
A)  Divisional structure 
B)  Functional structure 
C)  Simple structure 
D)  Matrix structure 
E)  Network structure

Question 9

What role does organizational strategy play in designing organizations?

Accepted Answer

Organizational strategy basically has tw

Question 10

Organizations tend to centralize as their external environment becomes more complex.

Accepted Answer

A) True 
 B)False

Question 11

A wider span of control is possible where:

Accepted Answer

A)  employees manage themselves rather than being coordinated through close supervision. 
B)  the company has a high degree of formalization and operates in a complex environment. 
C)  the organization has few employees and a tall hierarchy. 
D)  all of these conditions exist. 
E)  none of these conditions exist. 
A)  employees manage themselves rather than being coordinated through close supervision. 
B)  the company has a high degree of formalization and operates in a complex environment. 
C)  the organization has few employees and a tall hierarchy. 
D)  all of these conditions exist. 
E)  none of these conditions exist.

Question 12

Functional structures foster professional identity and permit greater specialization than most other forms of departmentalization.

Accepted Answer

A) True 
 B)False

Question 13

For which type of environment should organizations adopt an organic structure?

Accepted Answer

A)  Munificent environments 
B)  Dynamic environments 
C)  Stable environments 
D)  Simple environments 
E)  Never; mechanistic structures are better than organic structures in all environments. 
A)  Munificent environments 
B)  Dynamic environments 
C)  Stable environments 
D)  Simple environments 
E)  Never; mechanistic structures are better than organic structures in all environments.

Question 14

Larger firms tend to be more centralized and make greater use of direct supervision than do smaller firms.

Accepted Answer

A) True 
 B)False

Question 15

Executives at CelCorp,a major telecommunications company,are concerned that its organizational structure is ineffective.The company currently has a functional structure in which employees are grouped by specialization: manufacturing,marketing,research,administration,etc.CelCorp has manufacturing plants in six countries throughout the globe,marketing operations in several dozen countries,and research and development centers in three countries.The company makes three distinct products with approximately equal revenue: mobile telephones,satellite communication systems and Internet routers.Recommend a new organizational structure for CelCorp and justify your decision.

Accepted Answer

CelCorp's current situation clearly call

Question 16

Which organizational design element determines who shares resources and encourages coordination through informal communication?

Accepted Answer

A)  Span of control 
B)  Formalization 
C)  Centralization 
D)  Departmentalization 
E)  None of these 
A)  Span of control 
B)  Formalization 
C)  Centralization 
D)  Departmentalization 
E)  None of these

Question 17

Organizations that follow a cost leadership strategy should apply an organic organizational structure.

Accepted Answer

A) True 
 B)False

Question 18

structural features that would suggest that a company has adopted a team-based organizational structure.

Accepted Answer

The textbook identifies four features of

Question 19

Which of the following is NOT a coordinating mechanism?

Accepted Answer

A)  Job descriptions 
B)  Informal communication 
C)  Centralization 
D)  Sales targets 
E)  Extensive training 
A)  Job descriptions 
B)  Informal communication 
C)  Centralization 
D)  Sales targets 
E)  Extensive training

Question 20

A wholesale grocery business operates in one city and provides one service -- stocking retailers with fresh produce.The company wants to ensure that employees develop expertise in their skill specialization and that these specializations are used efficiently.What form of departmentalization would be most appropriate here?

Accepted Answer

A)  Simple structure 
B)  Matrix structure 
C)  Geographic divisional structure 
D)  Functional structure 
E)  Product divisional structure 
A)  Simple structure 
B)  Matrix structure 
C)  Geographic divisional structure 
D)  Functional structure 
E)  Product divisional structure

Which organizational design element is most closely related to standardization as a coordinating mechanism?

The trend toward flatter organizational structures (delayering)has occurred because this action:

Which of the following are contingencies of organizational design?

A team-based organization usually has:

As organizations grow older,they tend to:

When work is divided among people,a coordinating mechanism is needed to ensure that everyone works in concert.

Coordination of work activities is required:

Which form of departmentalization tends to require the most coordination and has a high potential for conflict?

What role does organizational strategy play in designing organizations?

Organizations tend to centralize as their external environment becomes more complex.

A wider span of control is possible where:

Functional structures foster professional identity and permit greater specialization than most other forms of departmentalization.

For which type of environment should organizations adopt an organic structure?

Larger firms tend to be more centralized and make greater use of direct supervision than do smaller firms.

Which organizational design element determines who shares resources and encourages coordination through informal communication?

Organizations that follow a cost leadership strategy should apply an organic organizational structure.

structural features that would suggest that a company has adopted a team-based organizational structure.

Which of the following is NOT a coordinating mechanism?

Introduction to the Field of Organizational Behavior

Individual Behavior, values, and Personality

Perception and Learning in Organizations

Workplace Emotions and Attitudes

Motivation in the Workplace

Applied Performance Practices

Work-Related Stress and Stress Management

Decision Making and Creativity

Foundations of Team Dynamics

Developing High Performance Teams

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Culture

Organizational Change

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Exam 15: Organizational Structure

Which organizational design element is most closely related to standardization as a coordinating mechanism?

The trend toward flatter organizational structures (delayering)has occurred because this action:

Which of the following are contingencies of organizational design?

A team-based organization usually has:

As organizations grow older,they tend to:

When work is divided among people,a coordinating mechanism is needed to ensure that everyone works in concert.

Coordination of work activities is required:

Which form of departmentalization tends to require the most coordination and has a high potential for conflict?

What role does organizational strategy play in designing organizations?

Organizations tend to centralize as their external environment becomes more complex.

A wider span of control is possible where:

Functional structures foster professional identity and permit greater specialization than most other forms of departmentalization.

For which type of environment should organizations adopt an organic structure?

Larger firms tend to be more centralized and make greater use of direct supervision than do smaller firms.

Which organizational design element determines who shares resources and encourages coordination through informal communication?

Organizations that follow a cost leadership strategy should apply an organic organizational structure.

structural features that would suggest that a company has adopted a team-based organizational structure.

Which of the following is NOT a coordinating mechanism?

Introduction to the Field of Organizational Behavior

Individual Behavior, values, and Personality

Perception and Learning in Organizations

Workplace Emotions and Attitudes

Motivation in the Workplace

Applied Performance Practices

Work-Related Stress and Stress Management

Decision Making and Creativity

Foundations of Team Dynamics

Developing High Performance Teams

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Culture

Organizational Change

Filters