Exam 3: Perceiving Ourselves and Others in Organizations

André is a doctor who is quick to mention that he is a doctor when he first meets other people.He also tends to perceive himself and other physicians in a more favorable way than nurses and non-medical staff.Which concept best explains André's perceptual process?

A diversity awareness consultant submits a proposal to a company that wants to reduce stereotyping and prejudice.In the proposal,the consultant claims that his training program teaches employees to avoid the stereotyping process altogether when perceiving the world around them."Our training will prevent the activation of stereotypes and other forms of categorical thinking," claims the consultant's proposal.Discuss the accuracy of this consultant's claim and explain what training programs can do regarding stereotyping.

Employees who are thinking of quitting their jobs believe that a large percentage of their coworkers are also thinking about quitting.This perceptual error is called the halo effect.

Seeing a trend in a gambling activity or in the winning streak of a sports star includes categorical thinking.

The social identity theory states that we define ourselves by the groups to which we belong or have an emotional attachment.

The self-serving bias is the tendency to take credit for our successes and blame others or the situation for our mistakes.

Empathy is both cognitive and emotional.

A person's annual performance evaluation is heavily influenced by performance results of the last month.This is an example of recency effect.

A supervisor receives regular information about a sales employee's performance (e.g.sales volume,incomplete paperwork,etc.) and must complete a performance appraisal of the person's work.The supervisor has a complete description of the employee's job but has never worked in the field as a sales representative.Moreover,the supervisor is relatively new to this job and therefore has little experience observing or appraising the performance of salespeople.What attribution error is likely to occur under these conditions and what effect would it have on the performance appraisal results?

People who learn to empathize with others are less likely to engage in fundamental attribution errors.

According to the social identity theory,people tend to:

In organizational settings,empathy:

Which of the following is true about a global mindset?

_____ refers to understanding and being sensitive to the feelings,thoughts,and situations of others.

Which of the following is true about developing a global mindset?

The objective of the Johari Window is to:

Confirmation bias causes us to screen out information that is contrary to our values and assumptions.

You are a high achievement-oriented person.You will likely have a stronger self-fulfilling-prophecy effect than the low achievers.

The Johari Window is a training program that teaches employees how to change their personality.

Mental models cause us to: