Question 1

Which of these statements about the contact hypothesis is true?

Accepted Answer

A)  It states that in increasing contact with someone, the most recent information dominates our perception of that person. 
B)  Increased contact with someone tends to reduce our tendency to use stereotypes to perceive that person. 
C)  By reducing our contact with people, we develop more accurate perceptions of them. 
D)  It states that the more we interact with someone, the more prejudiced we will be against that person. 
E)  Increased contact with someone tends to change our stereotype of the group to which that person belongs and tends to reduce our tendency to use stereotypes to perceive that person. 
A)  It states that in increasing contact with someone, the most recent information dominates our perception of that person. 
B)  Increased contact with someone tends to reduce our tendency to use stereotypes to perceive that person. 
C)  By reducing our contact with people, we develop more accurate perceptions of them. 
D)  It states that the more we interact with someone, the more prejudiced we will be against that person. 
E)  Increased contact with someone tends to change our stereotype of the group to which that person belongs and tends to reduce our tendency to use stereotypes to perceive that person.

Question 2

The tendency to attribute the behavior of other people to internal factors more than external factors is called the:

Accepted Answer

A)  recency bias. 
B)  projection bias. 
C)  fundamental attribution error. 
D)  primacy effect. 
E)  self-serving bias. 
A)  recency bias. 
B)  projection bias. 
C)  fundamental attribution error. 
D)  primacy effect. 
E)  self-serving bias.

Question 3

Mental models are _____ that guide perceptions and behavior.

Accepted Answer

A)  stereotypes 
B)  forms of punishment 
C)  self-fulfilling prophecies 
D)  broad world views 
E)  action learning practices 
A)  stereotypes 
B)  forms of punishment 
C)  self-fulfilling prophecies 
D)  broad world views 
E)  action learning practices

Question 4

Which of the following is true about meaningful interaction?

Accepted Answer

A)  Meaningful interaction relies on dialogue. 
B)  Meaningful interaction increases dependence on stereotypes to understand others. 
C)  Meaningful interaction is based on the Johari Window. 
D)  Meaningful interaction potentially improves empathy toward others. 
E)  Meaningful interaction is a way of increasing self-awareness by encouraging disclosure and feedback to increase our own open area. 
A)  Meaningful interaction relies on dialogue. 
B)  Meaningful interaction increases dependence on stereotypes to understand others. 
C)  Meaningful interaction is based on the Johari Window. 
D)  Meaningful interaction potentially improves empathy toward others. 
E)  Meaningful interaction is a way of increasing self-awareness by encouraging disclosure and feedback to increase our own open area.

Question 5

In the Johari Window,the blind area gets smaller when we:

Accepted Answer

A)  provide disclosure. 
B)  avoid feedback from others. 
C)  increase the hidden area. 
D)  are far away from knowing our perceptual limitations. 
E)  hide our beliefs and experiences. 
A)  provide disclosure. 
B)  avoid feedback from others. 
C)  increase the hidden area. 
D)  are far away from knowing our perceptual limitations. 
E)  hide our beliefs and experiences.

Question 6

The philosophy of positive organizational behavior states that:

Accepted Answer

A)  employees are more effective when they experience extinction more than other contingencies of reinforcement. 
B)  employees are, by nature, good rather than bad in terms of their ethics and care for others in the world. 
C)  focusing on the positive rather than negative aspects of life will improve organizational success and individual well-being. 
D)  training programs that make leaders aware of the power of positive expectations have the maximum effect. 
E)  employees process positive information more quickly than negative information. 
A)  employees are more effective when they experience extinction more than other contingencies of reinforcement. 
B)  employees are, by nature, good rather than bad in terms of their ethics and care for others in the world. 
C)  focusing on the positive rather than negative aspects of life will improve organizational success and individual well-being. 
D)  training programs that make leaders aware of the power of positive expectations have the maximum effect. 
E)  employees process positive information more quickly than negative information.

Question 7

Which perceptual error occurs when a supervisor incorrectly rates an employee at a similar level across all performance dimensions based on an overall impression of that employee?

Accepted Answer

A)  Attribution error 
B)  Stereotyping 
C)  Projection bias 
D)  Halo effect 
E)  Recency effect 
A)  Attribution error 
B)  Stereotyping 
C)  Projection bias 
D)  Halo effect 
E)  Recency effect

Question 8

In the Johari Window,the _____ area includes information about you that is known both to you and others.

Accepted Answer

A)  mid-level 
B)  hidden 
C)  unknown 
D)  blind 
E)  open 
A)  mid-level 
B)  hidden 
C)  unknown 
D)  blind 
E)  open

Question 9

Homogenization and differentiation are two activities in the process of forming and maintaining our social identity.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is a perceptual error where we tend to believe that other people hold the same beliefs and attitudes as we do?

Accepted Answer

A)  Self-serving bias 
B)  Recency effect 
C)  False-consensus effect 
D)  Self-fulfilling prophecy 
E)  Personal identity 
A)  Self-serving bias 
B)  Recency effect 
C)  False-consensus effect 
D)  Self-fulfilling prophecy 
E)  Personal identity

Question 11

Self-fulfilling-prophecy training encourages managers to eliminate self-fulfilling prophecies.

Accepted Answer

A) True 
 B)False

Question 12

According to the halo effect,a supervisor's initial expectations of you influence your behavior so that you are more likely to act consistently with those expectations in the consequent encounters.

Accepted Answer

A) True 
 B)False

Question 13

Selective attention occurs after perceptual organization and interpretation.

Accepted Answer

A) True 
 B)False

Question 14

Explain the process of categorical thinking.

Accepted Answer

People make sense of information even be

Question 15

The self-fulfilling prophecy effect is stronger:

Accepted Answer

A)  at the beginning of a relationship. 
B)  for experienced employees. 
C)  when a relationship is saturated. 
D)  when a relationship is extremely complex. 
E)  when a relationship is very strong. 
A)  at the beginning of a relationship. 
B)  for experienced employees. 
C)  when a relationship is saturated. 
D)  when a relationship is extremely complex. 
E)  when a relationship is very strong.

Question 16

Employees can break out of their existing mental models by working with colleagues from diverse backgrounds that bring different mental models to the workplace.

Accepted Answer

A) True 
 B)False

Question 17

The fundamental attribution error would cause a supervisor to believe that an employee's lateness is due to factors beyond the employee's control rather than to a lack of motivation to attend work.

Accepted Answer

A) True 
 B)False

Question 18

People who believe that their successful completion of a project is due to their skill and hard work are making an internal attribution.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following illustrates one of the steps in the self-fulfilling prophecy process?

Accepted Answer

A)  A supervisor forms an incorrect impression of the employee. 
B)  A supervisor assigns challenging goals to the employee. 
C)  A supervisor gives lenient feedback to the employee. 
D)  A supervisor avoids reinforcement of work done by the employee. 
E)  A supervisor communicates expectations to the employee. 
A)  A supervisor forms an incorrect impression of the employee. 
B)  A supervisor assigns challenging goals to the employee. 
C)  A supervisor gives lenient feedback to the employee. 
D)  A supervisor avoids reinforcement of work done by the employee. 
E)  A supervisor communicates expectations to the employee.

Question 20

People tend to make an internal attribution about someone's behavior if that person has typically not acted in a similar way either in the past or in other situations.

Accepted Answer

A) True 
 B)False

Which of these statements about the contact hypothesis is true?

The tendency to attribute the behavior of other people to internal factors more than external factors is called the:

Mental models are _____ that guide perceptions and behavior.

Which of the following is true about meaningful interaction?

In the Johari Window,the blind area gets smaller when we:

The philosophy of positive organizational behavior states that:

Which perceptual error occurs when a supervisor incorrectly rates an employee at a similar level across all performance dimensions based on an overall impression of that employee?

In the Johari Window,the _____ area includes information about you that is known both to you and others.

Homogenization and differentiation are two activities in the process of forming and maintaining our social identity.

Which of the following is a perceptual error where we tend to believe that other people hold the same beliefs and attitudes as we do?

Self-fulfilling-prophecy training encourages managers to eliminate self-fulfilling prophecies.

According to the halo effect,a supervisor's initial expectations of you influence your behavior so that you are more likely to act consistently with those expectations in the consequent encounters.

Selective attention occurs after perceptual organization and interpretation.

Explain the process of categorical thinking.

The self-fulfilling prophecy effect is stronger:

Employees can break out of their existing mental models by working with colleagues from diverse backgrounds that bring different mental models to the workplace.

The fundamental attribution error would cause a supervisor to believe that an employee's lateness is due to factors beyond the employee's control rather than to a lack of motivation to attend work.

People who believe that their successful completion of a project is due to their skill and hard work are making an internal attribution.

Which of the following illustrates one of the steps in the self-fulfilling prophecy process?

People tend to make an internal attribution about someone's behavior if that person has typically not acted in a similar way either in the past or in other situations.

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Foundations of Employee Motivation

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

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Exam 3: Perceiving Ourselves and Others in Organizations

Which of these statements about the contact hypothesis is true?

The tendency to attribute the behavior of other people to internal factors more than external factors is called the:

Mental models are _____ that guide perceptions and behavior.

Which of the following is true about meaningful interaction?

In the Johari Window,the blind area gets smaller when we:

The philosophy of positive organizational behavior states that:

Which perceptual error occurs when a supervisor incorrectly rates an employee at a similar level across all performance dimensions based on an overall impression of that employee?

In the Johari Window,the _____ area includes information about you that is known both to you and others.

Homogenization and differentiation are two activities in the process of forming and maintaining our social identity.

Which of the following is a perceptual error where we tend to believe that other people hold the same beliefs and attitudes as we do?

Self-fulfilling-prophecy training encourages managers to eliminate self-fulfilling prophecies.

According to the halo effect,a supervisor's initial expectations of you influence your behavior so that you are more likely to act consistently with those expectations in the consequent encounters.

Selective attention occurs after perceptual organization and interpretation.

Explain the process of categorical thinking.

The self-fulfilling prophecy effect is stronger:

Employees can break out of their existing mental models by working with colleagues from diverse backgrounds that bring different mental models to the workplace.

The fundamental attribution error would cause a supervisor to believe that an employee's lateness is due to factors beyond the employee's control rather than to a lack of motivation to attend work.

People who believe that their successful completion of a project is due to their skill and hard work are making an internal attribution.

Which of the following illustrates one of the steps in the self-fulfilling prophecy process?

People tend to make an internal attribution about someone's behavior if that person has typically not acted in a similar way either in the past or in other situations.

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Foundations of Employee Motivation

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters