Question 1

Which of the following perceptual processes cause self-serving bias?

Accepted Answer

A)  Attribution 
B)  Halo effect 
C)  Social identification 
D)  Stereotyping 
E)  Self-fulfilling prophecy 
A)  Attribution 
B)  Halo effect 
C)  Social identification 
D)  Stereotyping 
E)  Self-fulfilling prophecy

Question 2

If you form a general negative impression of a person based on one prominent characteristic,and it affects your perception of other characteristics of that person,it is called:

Accepted Answer

A)  a projection bias. 
B)  the halo effect. 
C)  selective attention. 
D)  a self-serving bias. 
E)  stereotyping. 
A)  a projection bias. 
B)  the halo effect. 
C)  selective attention. 
D)  a self-serving bias. 
E)  stereotyping.

Question 3

How can a self-serving bias be observed in a corporate annual report?

Accepted Answer

A)  The report would say more about the company's problems and less about its successes. 
B)  The report would emphasize the role of competition, inflationary pressures and other external causes of problems in the organization's performance. 
C)  The report would exclude any bad news about the organization's performance. 
D)  The report would acknowledge that competition, the economy and other external factors should be credited for some of the company's recent success. 
E)  The report would acknowledge some of management's mistakes, but suggest that management in other companies have been making the same mistakes. 
A)  The report would say more about the company's problems and less about its successes. 
B)  The report would emphasize the role of competition, inflationary pressures and other external causes of problems in the organization's performance. 
C)  The report would exclude any bad news about the organization's performance. 
D)  The report would acknowledge that competition, the economy and other external factors should be credited for some of the company's recent success. 
E)  The report would acknowledge some of management's mistakes, but suggest that management in other companies have been making the same mistakes.

Question 4

Which of the following concepts is most closely linked to discriminatory attitudes and behaviors?

Accepted Answer

A)  Halo effect 
B)  Primacy effect 
C)  Attribution theory 
D)  Recency effect 
E)  Stereotyping 
A)  Halo effect 
B)  Primacy effect 
C)  Attribution theory 
D)  Recency effect 
E)  Stereotyping

Question 5

Implicit Association Test are used to:

Accepted Answer

A)  study the tacit knowledge available to employees. 
B)  find out the relationship between skills and performance. 
C)  detect subtle race, age, and gender bias with specific demographic groups. 
D)  assess the hidden skills and abilities of individuals. 
E)  study the perceptual organization process of individuals. 
A)  study the tacit knowledge available to employees. 
B)  find out the relationship between skills and performance. 
C)  detect subtle race, age, and gender bias with specific demographic groups. 
D)  assess the hidden skills and abilities of individuals. 
E)  study the perceptual organization process of individuals.

Question 6

What is stereotyping? What are the three elements of stereotyping?

Accepted Answer

Stereotyping is an extension of the soci

Question 7

In the Johari Window,disclosure of information to colleagues results in:

Accepted Answer

A)  reducing our open area by reducing our blind area. 
B)  increasing our unknown area by reducing our hidden area. 
C)  decreasing our open area by increasing our amount of feedback. 
D)  increasing our open area by reducing our perceptual limitations. 
E)  increasing our open area by reducing our hidden area. 
A)  reducing our open area by reducing our blind area. 
B)  increasing our unknown area by reducing our hidden area. 
C)  decreasing our open area by increasing our amount of feedback. 
D)  increasing our open area by reducing our perceptual limitations. 
E)  increasing our open area by reducing our hidden area.

Question 8

_____ is the unconscious process of organizing people and objects into preconceived categories that are stored in our long-term memory.

Accepted Answer

A)  Mental model 
B)  Social identification 
C)  Categorical thinking 
D)  Personal identification 
E)  Reinforcement theory 
A)  Mental model 
B)  Social identification 
C)  Categorical thinking 
D)  Personal identification 
E)  Reinforcement theory

Question 9

Which of the following improves self-awareness and mutual understanding that is founded on the contact hypothesis?

Accepted Answer

A)  Johari Window 
B)  Meaningful interaction 
C)  Implicit Association Test 
D)  Self-fulfilling-prophecy 
E)  Self-serving bias 
A)  Johari Window 
B)  Meaningful interaction 
C)  Implicit Association Test 
D)  Self-fulfilling-prophecy 
E)  Self-serving bias

Question 10

The recency effect is most common when:

Accepted Answer

A)  making an evaluation involving complex information. 
B)  the decision maker has considerable experience in that situation. 
C)  the decision maker believes most employees are above average. 
D)  evaluating someone who is easily identified with a visible demographic group. 
E)  the decision maker has a strong learning orientation. 
A)  making an evaluation involving complex information. 
B)  the decision maker has considerable experience in that situation. 
C)  the decision maker believes most employees are above average. 
D)  evaluating someone who is easily identified with a visible demographic group. 
E)  the decision maker has a strong learning orientation.

Question 11

In a global mindset,the empathy of an individual from a different culture translates into the effective use of words and behaviors that are compatible with the local culture.

Accepted Answer

A) True 
 B)False

Question 12

Stereotyping is an extension of social identity theory and a product of our natural process of organizing information through categorical thinking.

Accepted Answer

A) True 
 B)False

Question 13

The _____ area in the Johari Window refers to information that is known to others but not to you.

Accepted Answer

A)  blind 
B)  feedback 
C)  unknown 
D)  hidden 
E)  open 
A)  blind 
B)  feedback 
C)  unknown 
D)  hidden 
E)  open

Question 14

Generally,the brands placed on the upper shelves of supermarkets receive greater attention than those on the lower shelves.This is an example of _____.

Accepted Answer

A)  selective attention 
B)  stereotyping 
C)  halo effect 
D)  behavior modification 
E)  recency effect 
A)  selective attention 
B)  stereotyping 
C)  halo effect 
D)  behavior modification 
E)  recency effect

Question 15

Consistency,consensus and distinctiveness are the:

Accepted Answer

A)  three elements of behavior modification. 
B)  three elements of the selective attention process. 
C)  three rules that determine whether to make an internal or external attribution. 
D)  three of the four quadrants in the Johari Window. 
E)  the main causes of a self-fulfilling prophecy. 
A)  three elements of behavior modification. 
B)  three elements of the selective attention process. 
C)  three rules that determine whether to make an internal or external attribution. 
D)  three of the four quadrants in the Johari Window. 
E)  the main causes of a self-fulfilling prophecy.

Question 16

The contact hypothesis states that:

Accepted Answer

A)  our tendency to stereotype people increases with our frequency of contact with them. 
B)  we are more likely to make an internal attribution of someone's behavior when we have more contact with that person. 
C)  the social identity theory only applies to people who have personal contact with the groups with whom they identify. 
D)  people who interact with each other will be less perceptually biased toward each other. 
E)  the self-fulfilling prophecy occurs only when the target individual interacts virtually with the person making the prophecy. 
A)  our tendency to stereotype people increases with our frequency of contact with them. 
B)  we are more likely to make an internal attribution of someone's behavior when we have more contact with that person. 
C)  the social identity theory only applies to people who have personal contact with the groups with whom they identify. 
D)  people who interact with each other will be less perceptually biased toward each other. 
E)  the self-fulfilling prophecy occurs only when the target individual interacts virtually with the person making the prophecy.

Question 17

Which of the following describes the fundamental attribution error?

Accepted Answer

A)  People seldom make attributions about their own behavior. 
B)  The likelihood of making an error attributing the behavior of another person increases with your familiarity of that other person. 
C)  We tend to believe that other people have the same beliefs and behaviors that we have. 
D)  We tend to believe the behavior of other people is caused more by their motivation and ability than by factors beyond their control. 
E)  We tend to believe that colleagues perform their jobs better than we perform our job. 
A)  People seldom make attributions about their own behavior. 
B)  The likelihood of making an error attributing the behavior of another person increases with your familiarity of that other person. 
C)  We tend to believe that other people have the same beliefs and behaviors that we have. 
D)  We tend to believe the behavior of other people is caused more by their motivation and ability than by factors beyond their control. 
E)  We tend to believe that colleagues perform their jobs better than we perform our job.

Question 18

A manager believes in the philosophy of positive organizational behavior.His self-fulfilling prophecies would improve organizational performance.

Accepted Answer

A) True 
 B)False

Question 19

The _____ process involves deciding whether an observed behavior or event is caused mainly by the person or by the environment.

Accepted Answer

A)  attribution 
B)  stereotyping 
C)  social identification 
D)  selective attention 
E)  self identification 
A)  attribution 
B)  stereotyping 
C)  social identification 
D)  selective attention 
E)  self identification

Question 20

What is a global mindset? What does it consist of?

Accepted Answer

A global mindset refers to an individual

Which of the following perceptual processes cause self-serving bias?

If you form a general negative impression of a person based on one prominent characteristic,and it affects your perception of other characteristics of that person,it is called:

How can a self-serving bias be observed in a corporate annual report?

Which of the following concepts is most closely linked to discriminatory attitudes and behaviors?

Implicit Association Test are used to:

What is stereotyping? What are the three elements of stereotyping?

In the Johari Window,disclosure of information to colleagues results in:

_____ is the unconscious process of organizing people and objects into preconceived categories that are stored in our long-term memory.

Which of the following improves self-awareness and mutual understanding that is founded on the contact hypothesis?

The recency effect is most common when:

In a global mindset,the empathy of an individual from a different culture translates into the effective use of words and behaviors that are compatible with the local culture.

Stereotyping is an extension of social identity theory and a product of our natural process of organizing information through categorical thinking.

The _____ area in the Johari Window refers to information that is known to others but not to you.

Generally,the brands placed on the upper shelves of supermarkets receive greater attention than those on the lower shelves.This is an example of _____.

Consistency,consensus and distinctiveness are the:

The contact hypothesis states that:

Which of the following describes the fundamental attribution error?

A manager believes in the philosophy of positive organizational behavior.His self-fulfilling prophecies would improve organizational performance.

The _____ process involves deciding whether an observed behavior or event is caused mainly by the person or by the environment.

What is a global mindset? What does it consist of?

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Foundations of Employee Motivation

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 3: Perceiving Ourselves and Others in Organizations

Which of the following perceptual processes cause self-serving bias?

If you form a general negative impression of a person based on one prominent characteristic,and it affects your perception of other characteristics of that person,it is called:

How can a self-serving bias be observed in a corporate annual report?

Which of the following concepts is most closely linked to discriminatory attitudes and behaviors?

Implicit Association Test are used to:

What is stereotyping? What are the three elements of stereotyping?

In the Johari Window,disclosure of information to colleagues results in:

_____ is the unconscious process of organizing people and objects into preconceived categories that are stored in our long-term memory.

Which of the following improves self-awareness and mutual understanding that is founded on the contact hypothesis?

The recency effect is most common when:

In a global mindset,the empathy of an individual from a different culture translates into the effective use of words and behaviors that are compatible with the local culture.

Stereotyping is an extension of social identity theory and a product of our natural process of organizing information through categorical thinking.

The _____ area in the Johari Window refers to information that is known to others but not to you.

Generally,the brands placed on the upper shelves of supermarkets receive greater attention than those on the lower shelves.This is an example of _____.

Consistency,consensus and distinctiveness are the:

The contact hypothesis states that:

Which of the following describes the fundamental attribution error?

A manager believes in the philosophy of positive organizational behavior.His self-fulfilling prophecies would improve organizational performance.

The _____ process involves deciding whether an observed behavior or event is caused mainly by the person or by the environment.

What is a global mindset? What does it consist of?

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Foundations of Employee Motivation

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters