Question 1

The process of "stapling yourself to an order" refers to:

Accepted Answer

A) Pretending you are the workpiece moving through a process. 
B) Observing a process through multiple iterations to eliminate possible biases from observing "random" events. 
C) Stapling documents in your process maps to other applicable documents in order not to confuse the "flow." 
D) Imagining a workpiece in a process and following it through a process map you have developed. 
A) Pretending you are the workpiece moving through a process. 
B) Observing a process through multiple iterations to eliminate possible biases from observing "random" events. 
C) Stapling documents in your process maps to other applicable documents in order not to confuse the "flow." 
D) Imagining a workpiece in a process and following it through a process map you have developed.

Question 2

An activity identified by a "?" is typically a(n):

Accepted Answer

A) Value-adding activity. 
B) Necessary activity. 
C) Unknown activity. 
D) None of these. 
A) Value-adding activity. 
B) Necessary activity. 
C) Unknown activity. 
D) None of these.

Question 3

When should the metrics used in evaluating a process be developed?

Accepted Answer

A) As soon as we have identified the value proposition. 
B) After we have identified the critical process. 
C) When we have done the "as is" analysis of the process. 
D) After we have completed the future state analysis of the process. 
A) As soon as we have identified the value proposition. 
B) After we have identified the critical process. 
C) When we have done the "as is" analysis of the process. 
D) After we have completed the future state analysis of the process.

Question 4

You, as a supply chain analyst, have been approached by the vice president of supply chain operations to come up with a recommendation for improving the throughput time for the manufacture of WidgetA. You quickly realize that you need a process map before you proceed. What is the first step you should undertake to map the process?

Accepted Answer

A) Draw a detailed schematic of the inputs and outputs of the process in question. 
B) Identify the desired outcomes of the process. 
C) Analyze the process and prioritize opportunities for improvement. 
D) Document the existing process (the "current state" map). 
A) Draw a detailed schematic of the inputs and outputs of the process in question. 
B) Identify the desired outcomes of the process. 
C) Analyze the process and prioritize opportunities for improvement. 
D) Document the existing process (the "current state" map).

Question 5

Which of the following identifies the most appropriate time to set the metrics when doing a process flow analysis?

Accepted Answer

A) During the analysis stage 
B) At the start of the process 
C) When bounding the critical process 
D) When recommending the appropriate changes to the process (i.e., the "future state" map) 
A) During the analysis stage 
B) At the start of the process 
C) When bounding the critical process 
D) When recommending the appropriate changes to the process (i.e., the "future state" map)

The process of "stapling yourself to an order" refers to:

An activity identified by a "?" is typically a(n):

When should the metrics used in evaluating a process be developed?

Which of the following identifies the most appropriate time to set the metrics when doing a process flow analysis?

Introduction to Managing Operations Across the Supply Chain

Operations and Supply Chain Strategy

Managing Processes and Capacity

Productprocess Innovation

Manufacturing and Service Process Structures

Managing Quality

Extension: Quality Improvement Tools

Managing Inventories

Lean Systems

Customer Service Management

Sourcing and Supply Management

Logistics Management

Demand Planning: Forecasting and Demand Management

Sales and Operations Planning

Materials and Resource Requirements Planning

Project Management

Extension: Advanced Methods for Project Scheduling

Sustainable Operations Managementpreparing for the Future

Filters

Exam 3: Extension: Process Mapping and Analysis

The process of "stapling yourself to an order" refers to:

An activity identified by a "?" is typically a(n):

When should the metrics used in evaluating a process be developed?

Which of the following identifies the most appropriate time to set the metrics when doing a process flow analysis?

Introduction to Managing Operations Across the Supply Chain

Operations and Supply Chain Strategy

Managing Processes and Capacity

Productprocess Innovation

Manufacturing and Service Process Structures

Managing Quality

Extension: Quality Improvement Tools

Managing Inventories

Lean Systems

Customer Service Management

Sourcing and Supply Management

Logistics Management

Demand Planning: Forecasting and Demand Management

Sales and Operations Planning

Materials and Resource Requirements Planning

Project Management

Extension: Advanced Methods for Project Scheduling

Sustainable Operations Managementpreparing for the Future

Filters