Exam 3: Managing Processes and Capacity

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Suppose you learn that a process has a very long waiting time. Which of the following would decrease the waiting time?

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You walk into a hair stylist shop. All stylists are busy and you sit in the waiting area. You are in which of the following process activities?

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Which of the following is NOT a basic activity type in processes?

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Joe Jones, plant manager at Waco Industries, told a friend that if it was necessary, his plant could produce 1,000 items a day if all conditions were just right. Joe is describing his plant's:

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The following sequence shows four operations for a computer chip assembly process and the effective capacity of each.Step 1: 500 chips/hour Step 2: 250 chips/hour Step 3: 200 chips/hour Step 4: 550 chips/hour Suppose the utilization is 70 percent of effective capacity. What is the actual output of the process?

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