Question 1

This question has two parts;be sure to answer both.

Accepted Answer

First,contrast a multinational corporation and a multinational organization,and explain why a global mind-set is essential in working in a globalized world.
Next,consider these two companies:(1)Voice of the Reader recruits volunteers,often actors and actresses,who read books out loud,in many different languages,so that they can be put onto electronic media,such as CDs.Voice of the Reader then distributes these books for free to blind people across the world.For example,books on CD in French go to France,Canada,and Haiti;books on CD in Spanish go to Spain and many of the countries of South America;books in Portuguese go to Portugal and Brazil.Voice of the Reader does not seek a profit,and it has small recording studios in many countries,where actors read the books out loud.(2)Blazing Glory is a role-playing game that is played with simple cards that look like baseball cards.Each card has a mythical figure,as well as multiple symbols that explain how the game can be played.Because there is no writing on the cards,the market is fully global-no translations or adaptations are required.The company that created Blazing Glory is now manufacturing and selling its cards throughout the developed world,and it has hired game creators in multiple countries,including Brazil,China,and India,to develop games that will appeal to the local markets.
Which of these companies is a multinational corporation,and which is a multinational organization? How do both companies benefit from a global mind-set? Explain.
A multinational corporation,or multinational enterprise,is a business firm with operations in several countries.A multinational organization is a nonprofit organization with operations in several countries.In the current business climate,a global mind-set is essential.A global mind-set combines (1)an openness to and awareness of diversity across cultures and markets with (2)a propensity to see common patterns across countries and markets.People and organizations with a global mindset see cultural and geographic diversity as opportunities to exploit and will take good ideas wherever they find them.
Voice of the Reader is a multinational organization because it is a nonprofit organization with operations in several countries.It is benefiting from a global mindset by understanding that language is a key factor that draws different parts of the world together.For example,life in Haiti and life in France are very different,but the countries share a common language and the need for books,learning,and entertainment.The company that creates Blazing Glory is a multinational corporation because it seeks a profit and has operations in several countries.It is benefiting from a global mind-set by understanding common patterns across countries and markets.For example,it understands that teenagers (and adults)love to play games,regardless of the country they live in or the language they speak.

Question 2

After a morning of global cultural training,Marie,the vice president of marketing,is having lunch with Ann,who will be managing the company's new office in South Korea.Marie tells Ann,"There are cultural differences between the United States and South Korea that will affect the success of our office.For example,I suggest giving a couple of cans of Spam to your larger customers,because Spam is considered elegant in South Korea." Marie's advice to Ann is good because it takes into account the many kinds of cultural differences between the United States and other countries.

Accepted Answer

A) True 
 B)False  True

Question 3

Tops Burger,a _____________ based in Amarillo,Texas,has restaurants in 25 countries.

Accepted Answer

A) multinational corporation 
B) conglomerate 
C) multinational organization 
D) foreign partner 
E) foreign firm 
A) multinational corporation 
B) conglomerate 
C) multinational organization 
D) foreign partner 
E) foreign firm A

Question 4

Which statement is NOT true of the BRICS countries?

Accepted Answer

A) They are five major emerging economies in the world: Brazil,Russia,India,China,and South Africa. 
B) The BRICS countries are home to 40 percent of the world's population. 
C) In recent years,growth in China has slowed,and it is gradually losing its exist cheap labor pool. 
D) The BRICS countries have joined together to form a trading bloc. 
E) A key advantage for India in the world economy is the fact that it has a large English-speaking population. 
A) They are five major emerging economies in the world: Brazil,Russia,India,China,and South Africa. 
B) The BRICS countries are home to 40 percent of the world's population. 
C) In recent years,growth in China has slowed,and it is gradually losing its exist cheap labor pool. 
D) The BRICS countries have joined together to form a trading bloc. 
E) A key advantage for India in the world economy is the fact that it has a large English-speaking population.

Question 5

Which of the following is an example of licensing?

Accepted Answer

A) When a company allows another company to pay it a fee to train its employees. 
B) When a company allows a foreign company to pay it a fee to make or distribute the first company's product or service. 
C) When a company pays a competitor a fee to stop the competitor from selling its products in the company's territory. 
D) When a company develops a strategic plan for another organization. 
E) When a company barters goods for goods in lieu of a monetary payment. 
A) When a company allows another company to pay it a fee to train its employees. 
B) When a company allows a foreign company to pay it a fee to make or distribute the first company's product or service. 
C) When a company pays a competitor a fee to stop the competitor from selling its products in the company's territory. 
D) When a company develops a strategic plan for another organization. 
E) When a company barters goods for goods in lieu of a monetary payment.

Question 6

______ is the group of 21 Pacific Rim countries whose purpose is to improve economic and political ties,and to reduce tariffs and other trade barriers across the region.

Accepted Answer

A) PEC 
B) ASEAN 
C) EU 
D) APEC 
E) CAFTA 
A) PEC 
B) ASEAN 
C) EU 
D) APEC 
E) CAFTA

Question 7

Dominique owns an international grocery store,the World Food Market,where customers can purchase foods and canned goods from other countries.World Food Market is an example of a company that

Accepted Answer

A) exports. 
B) globalizes. 
C) inputs. 
D) imports. 
E) countertrades. 
A) exports. 
B) globalizes. 
C) inputs. 
D) imports. 
E) countertrades.

Question 8

Don,who owns an investment firm with customers worldwide,has witnessed how dangerous global economic interdependency can be.During a lunch meeting he mentioned to a customer,"In my opinion,______________ have been two negative effects of global economic interdependency for the United States."

Accepted Answer

A) other countries stealing U.S.technology and the loss of well-paying jobs in the United States 
B) a huge surplus of funds from global investments flowing into the United States and huge cost increases 
C) lack of global investments flowing into the United States and lower-quality goods being produced domestically 
D) more expensive goods being produced domestically and bigger markets for American imports 
E) fewer organizations utilizing MBO and poorer-quality goods imported from abroad 
A) other countries stealing U.S.technology and the loss of well-paying jobs in the United States 
B) a huge surplus of funds from global investments flowing into the United States and huge cost increases 
C) lack of global investments flowing into the United States and lower-quality goods being produced domestically 
D) more expensive goods being produced domestically and bigger markets for American imports 
E) fewer organizations utilizing MBO and poorer-quality goods imported from abroad

Question 9

Luxere Hotels International,an American company,sells the rights to other hospitality companies globally to open hotels with the Luxere name for a fee and a share of the profit,in return for using Luxere's brand name and a package of materials and services.Luxere is engaged in

Accepted Answer

A) franchising. 
B) importing. 
C) offshoring. 
D) exporting. 
E) countertrading. 
A) franchising. 
B) importing. 
C) offshoring. 
D) exporting. 
E) countertrading.

Question 10

The IMF has

Accepted Answer

A) helped support some weaker European countries during the recent financial crisis. 
B) been very helpful in monitoring international terrorists. 
C) ignored the cause of income inequality. 
D) provided significant funding for business start-ups globally. 
E) provided support to global terrorists. 
A) helped support some weaker European countries during the recent financial crisis. 
B) been very helpful in monitoring international terrorists. 
C) ignored the cause of income inequality. 
D) provided significant funding for business start-ups globally. 
E) provided support to global terrorists.

Question 11

Which of the following is NOT a good piece of advice for those who travel for business?

Accepted Answer

A) Understand that face-to-face meetings are crucial for developing and maintaining business relationships. 
B) Technology-based meetings conducted through videoconferencing are often as effective as expensive,time-consuming domestic or business travel. 
C) Expect that business practices will vary widely from country to country,and learn to work within cultural expectations. 
D) Before traveling to another country,it is a good idea to follow the news relating to the region,and also to have at least a basic understanding of its history. 
E) Use downtime during business travel to network and make new contacts. 
A) Understand that face-to-face meetings are crucial for developing and maintaining business relationships. 
B) Technology-based meetings conducted through videoconferencing are often as effective as expensive,time-consuming domestic or business travel. 
C) Expect that business practices will vary widely from country to country,and learn to work within cultural expectations. 
D) Before traveling to another country,it is a good idea to follow the news relating to the region,and also to have at least a basic understanding of its history. 
E) Use downtime during business travel to network and make new contacts.

Question 12

Alice's Pasta Kitchen makes quality pasta and sells its products to customers in other countries.Alice's Pasta Kitchen is ____ its products.

Accepted Answer

A) bartering 
B) countermarketing 
C) exporting 
D) dumping 
E) importing 
A) bartering 
B) countermarketing 
C) exporting 
D) dumping 
E) importing

Question 13

According to Rosabeth Moss Kantor of the Harvard Business School,which three events of the 1980s paved the way for the global economy?

Accepted Answer

A) The Berlin Wall came down,countries worldwide opened their economies to foreign investors,and there was a worldwide trend of governments increasingly regulating their economies. 
B) The Berlin Wall was built,Asian countries formed their own stock market,and NAFTA was implemented. 
C) The Berlin Wall came down,Asian countries opened their economies to foreign investors,and there was a worldwide trend of governments deregulating their economies. 
D) The governments of China and India implemented certain aspects of capitalism,Nixon opened China to international trade,and the value of the U.S.dollar skyrocketed. 
E) The Berlin Wall came down,NAFTA and CAFTA were implemented,and the Dow Jones Industrial Average hit 10
,000. 
A) The Berlin Wall came down,countries worldwide opened their economies to foreign investors,and there was a worldwide trend of governments increasingly regulating their economies. 
B) The Berlin Wall was built,Asian countries formed their own stock market,and NAFTA was implemented. 
C) The Berlin Wall came down,Asian countries opened their economies to foreign investors,and there was a worldwide trend of governments deregulating their economies. 
D) The governments of China and India implemented certain aspects of capitalism,Nixon opened China to international trade,and the value of the U.S.dollar skyrocketed. 
E) The Berlin Wall came down,NAFTA and CAFTA were implemented,and the Dow Jones Industrial Average hit 10
,000.

Question 14

NAFTA is a trading bloc consisting of the United States,Canada,Panama,and Mexico.

Accepted Answer

A) True 
 B)False

Question 15

The United States has utilized tariffs,import quotas,embargoes,and sanctions over the years.Explain why America has used these,and give an example of each.

Accepted Answer

Countries often use these barriers as a

Question 16

A greenfield venture is a strategic alliance with individuals and organizations in developing nations;the venture's goals are to assist,educate,and share the risks and rewards of starting a new nonprofit organization in the developing country.

Accepted Answer

A) True 
 B)False

Question 17

The _____ is the law that makes it illegal for employees of U.S.companies to make "questionable" or "dubious" contributions to political decision makers in foreign nations.

Accepted Answer

A) Global Ethics Accord 
B) Internationalist Agreement 
C) PATRIOT Act 
D) Expatriate Accord 
E) Foreign Corrupt Practices Act 
A) Global Ethics Accord 
B) Internationalist Agreement 
C) PATRIOT Act 
D) Expatriate Accord 
E) Foreign Corrupt Practices Act

Question 18

While in Italy,Tony was able to communicate important information to George,his business partner,via e-mail.Later that day,Tony remarked to George about how helpful it was that he was able to return to their office in New York in less than nine hours.The "global village" refers to this "shrinking" of time and space as air travel and the electronic media have made it easier for people around the globe to communicate with one another.

Accepted Answer

A) True 
 B)False

Question 19

The city of Cincinnati,California,is an industrial town known for its production of high-quality computers.In addition,the management of an automobile manufacturing plant in Cincinnati,which employs over 2,000 employees,is considering closing and moving its operations to Mexico to save money.Discuss the positive and negative effects of the global economy on Cincinnati,California,and other communities in America.

Accepted Answer

The global economy refers to the growing

Question 20

Shrimpers in South Louisiana have accused China of selling shrimp in the United States at a lower price than U.S.suppliers.The goal of the Chinese,they argue,is to drive down the price of U.S.shrimp.The U.S.shrimpers are accusing the Chinese of

Accepted Answer

A) outsourcing. 
B) applying import quotas. 
C) trade protectionism. 
D) dumping. 
E) establishing an embargo. 
A) outsourcing. 
B) applying import quotas. 
C) trade protectionism. 
D) dumping. 
E) establishing an embargo.

This question has two parts;be sure to answer both.

Tops Burger,a _____________ based in Amarillo,Texas,has restaurants in 25 countries.

Which statement is NOT true of the BRICS countries?

Which of the following is an example of licensing?

______ is the group of 21 Pacific Rim countries whose purpose is to improve economic and political ties,and to reduce tariffs and other trade barriers across the region.

Dominique owns an international grocery store,the World Food Market,where customers can purchase foods and canned goods from other countries.World Food Market is an example of a company that

Don,who owns an investment firm with customers worldwide,has witnessed how dangerous global economic interdependency can be.During a lunch meeting he mentioned to a customer,"In my opinion,______________ have been two negative effects of global economic interdependency for the United States."

Luxere Hotels International,an American company,sells the rights to other hospitality companies globally to open hotels with the Luxere name for a fee and a share of the profit,in return for using Luxere's brand name and a package of materials and services.Luxere is engaged in

The IMF has

Which of the following is NOT a good piece of advice for those who travel for business?

Alice's Pasta Kitchen makes quality pasta and sells its products to customers in other countries.Alice's Pasta Kitchen is ____ its products.

According to Rosabeth Moss Kantor of the Harvard Business School,which three events of the 1980s paved the way for the global economy?

NAFTA is a trading bloc consisting of the United States,Canada,Panama,and Mexico.

The United States has utilized tariffs,import quotas,embargoes,and sanctions over the years.Explain why America has used these,and give an example of each.

A greenfield venture is a strategic alliance with individuals and organizations in developing nations;the venture's goals are to assist,educate,and share the risks and rewards of starting a new nonprofit organization in the developing country.

The _____ is the law that makes it illegal for employees of U.S.companies to make "questionable" or "dubious" contributions to political decision makers in foreign nations.

Shrimpers in South Louisiana have accused China of selling shrimp in the United States at a lower price than U.S.suppliers.The goal of the Chinese,they argue,is to drive down the price of U.S.shrimp.The U.S.shrimpers are accusing the Chinese of

The Exceptional Manager: What You Do How You Do It

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Planning: the Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture, Structure, and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation, Reducing Conflict

Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader

Interpersonal Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

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Exam 4: Global Management: Managing Across Borders

This question has two parts;be sure to answer both.

Tops Burger,a _____________ based in Amarillo,Texas,has restaurants in 25 countries.

Which statement is NOT true of the BRICS countries?

Which of the following is an example of licensing?

______ is the group of 21 Pacific Rim countries whose purpose is to improve economic and political ties,and to reduce tariffs and other trade barriers across the region.

Dominique owns an international grocery store,the World Food Market,where customers can purchase foods and canned goods from other countries.World Food Market is an example of a company that

Don,who owns an investment firm with customers worldwide,has witnessed how dangerous global economic interdependency can be.During a lunch meeting he mentioned to a customer,"In my opinion,______________ have been two negative effects of global economic interdependency for the United States."

Luxere Hotels International,an American company,sells the rights to other hospitality companies globally to open hotels with the Luxere name for a fee and a share of the profit,in return for using Luxere's brand name and a package of materials and services.Luxere is engaged in

The IMF has

Which of the following is NOT a good piece of advice for those who travel for business?

Alice's Pasta Kitchen makes quality pasta and sells its products to customers in other countries.Alice's Pasta Kitchen is ____ its products.

According to Rosabeth Moss Kantor of the Harvard Business School,which three events of the 1980s paved the way for the global economy?

NAFTA is a trading bloc consisting of the United States,Canada,Panama,and Mexico.

The United States has utilized tariffs,import quotas,embargoes,and sanctions over the years.Explain why America has used these,and give an example of each.

A greenfield venture is a strategic alliance with individuals and organizations in developing nations;the venture's goals are to assist,educate,and share the risks and rewards of starting a new nonprofit organization in the developing country.

The _____ is the law that makes it illegal for employees of U.S.companies to make "questionable" or "dubious" contributions to political decision makers in foreign nations.

Shrimpers in South Louisiana have accused China of selling shrimp in the United States at a lower price than U.S.suppliers.The goal of the Chinese,they argue,is to drive down the price of U.S.shrimp.The U.S.shrimpers are accusing the Chinese of

The Exceptional Manager: What You Do How You Do It

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Planning: the Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture, Structure, and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation, Reducing Conflict

Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader

Interpersonal Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

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