Exam 4: Global Management: Managing Across Borders

Maria,the vice president of sales for an international organization,believes that employees in her foreign offices understand best how to handle the personnel and practices in their offices.So when the corporate HR manager approached Maria about reprimanding Robert,a native Parisian who is the Paris office manager,for not doing things according to corporate policy,Maria backed Robert and said,"I believe that the home office should leave Robert alone because he best understands the local culture." Maria is a(n)___ manager.

The United States uses government regulations,such as tariffs,embargoes,and import quotas,to limit the import of goods and services and to protect U.S.industries against foreign competition.______ is the use of these regulations.

Susan,from California,arrived in Saudi Arabia and immediately noticed that the way Saudi men treat women is vastly different than the way men in the United States treat women.Susan was feeling uncomfortable and disoriented because she was experiencing

Spark,Inc. ,which manufactures the fireworks that municipal governments buy to put on their annual fireworks shows on the Fourth of July,moved most of its manufacturing operations from the United States to China a decade ago.Now,Spark is moving production back to the United States because the company's managers are uncomfortable with many Chinese business practices.Spark,Inc.engages in __________ when it moves its operations back to the United States.

Many companies are interested in expanding globally in order to

Before you travel and conduct business abroad,spend some time learning about the way business is conducted in foreign countries.For example,in Asia and the Middle East,personal relationships are crucial to getting things done,so you should plan to engage in small talk and to avoid business talk during after-hours outings.

The United States granted most favored nation trading status to China,which means that

______ in a low-context culture.

The "most favored nation" trading status describes a condition in which a country grants other countries favorable trading treatment,such as the reduction of import duties.

Last week Paul,CEO of Quality Furniture in South Carolina,traveled to Europe to visit customers.While overseas,Paul checked his e-mail daily and showed his company's website to customers,explaining how the website will help them place orders and receive merchandise more quickly.After visiting the last customer Friday morning,Paul was able to return to the corporate office in South Carolina to meet with his board of directors that night._______ is the "shrinking" of time and space with air travel and electronic media.

There are two types of tariffs: a revenue tariff,designed simply to raise money for the government;and a protective tariff,which raises the price of imported goods to make the prices of domestic products more competitive.

Roberto works for a company that highly values performance-oriented traits,such as achieving a certain level of sales and increasing market share by a certain percentage.In analyzing this aspect of Roberto's company,Geert Hofstede would examine the company's _______ dimension.

According to the GLOBE project,in-group collectivism refers to

Susan,a teacher,is interested in helping children in other countries learn how to read.She has formed an international nonprofit organization,Read to the World,whose employees travel to Africa to donate books and work in schools as tutors.Read to the World is an example of a multinational corporation.