Exam 24: Performance Evaluation and the Balanced Scorecard

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Parkinson Company provides the following financial data: Income from operations \ 200,000 Interest expense \ 45,000 Gains/(losses) on sale of equipment \ 2,500 Net income \ 152,500 Total assets at Jan 1 \ 2,600,000 Total assets at Dec 31 \ 3,200,000 How much is the return on investment?

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Which of the following statements MOST accurately describes the profit margin?

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Which of the following is a cost center?

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Johnson Construction Materials Company has a sales office which sells concrete culvert pipe to property developers. The sales office is a revenue center and must prepare a monthly performance report. It has provided the data below. Revenue Center Performance Report Actual Flexible Budget Flexible Sales Volume Static Product type: Sales Revenue Variance U/F Budget Variance U/F Budget 40 inch \ 31,500 \ 30,000 \ 40,000 36 inch long \ 40,150 \ 42,000 \ 33,000 36 inch short \ 36,200 \ 33,000 \ 30,000 32 inch \ 19,000 \ 20,000 \ 28,000

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For the calculation of EVA, current liabilities are deducted from total average assets for what reason?

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Assume the Apple division of the Gala Company had the following results last year. Sales \ 3,000,000 Operating income 500,000 Total as sets (average) 4,500,000 Current liabilities 300,000 Management's required rate of return is 10% and the weighted average cost of capital is 8%. Its effective tax rate is 30%. -What is Apple division's return on investment?

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Managers of profit centers are responsible for generating revenue and controlling costs, so their performance reports include both revenues and expenses.

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Zhongfang Consumer Products has a small car division that operates as a profit center. Below is a partially completed performance report for the first quarter. Flexible Budget Actual Flexible Budget Variance U/F \% variance U/F Sales Revenue \ 688,000 \ 700,000 Variable expenses 309,000 320,000 Contribution margin 379,000 380,000 Traceable fixed expenses 371,000 368,000 Division margin \ 8,000 \ 12,000 - How much is the variance for division profit margin?

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Which of the following goals of a performance evaluation system is accomplished when targets are compared to actual results?

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The human resources department would most likely be considered a(n):

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Which of the following statements most accurately describes the company's "climate for action?"

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Tavares Manufactured Homes Company has a sales division which submits a monthly performance report as a revenue center. A partially completed performance report appears below: Revenue Center Performance Report -SK Actual Flexible Budget Flexible Sales Volume Static Product type: Sales Revenue Variance U/F Budget Variance U/F Budget Model A \ 11,200 \ 12,000 \ 10,000 Model B1 \ 3,300 \ 3,000 \ 5,000 Model B2 \ 3,960 \ 4,000 \ 4,000 Model B3 \ 5,100 \ 5,000 \ 4,000

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New product development time is a measure pertaining to the balanced scorecard's:

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When companies use the management by exception approach, ONLY unfavorable variances are investigated.

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The performance measurement system lets upper management know whether the subunits are achieving their goals and targets or not. This statement reflects which of the following performance measurement goals?

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Which of the following BEST describes the term goal congruence?

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Small companies tend to use centralized decision-making because of the smaller scope of their operations.

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One of the key drawbacks of using financial KPIs like ROI and EVA is that:

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One perspective of the balanced scorecard focuses on revenue growth and productivity. Which of the four perspectives is this?

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Which of the following is a relevant performance indicator for the balanced scorecard's learning and growth perspective?

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