Exam 4: Forms of Business Ownership

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The total product offer consists of everything that consumers evaluate when deciding whether to purchase a good or service.

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Which of the following is a potential component of a total product offer?

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The __________ consists of everything that consumers evaluate when deciding whether to purchase a good or service.

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List the five major ways in which retailers compete for the consumer's dollar.

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Dividing the market by geographic area is called demographic segmentation.

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A(n)__________ is a product that a store advertises at or below cost to attract people to the store.

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Agents/brokers take title to goods they are selling.

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Marketing research is the analysis of markets to determine opportunities and challenges and to find the information needed to make good marketing decisions.

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__________ is a marketing strategy with a Goal to keep individual customers over time by offering them new products that exactly meet their requirements.

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The process of dividing the total market into several groups whose members have similar characteristics is called target marketing.

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__________ selling is the face-to-face presentation and promotion of goods and services.

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A category killer refers to stores that offer a wide selection of goods in a specific category at competitive prices.

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__________ is research that a marketer creates; that is,the marketer implements the collection of the data firsthand.

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__________ furnish racks or shelves full of merchandise to retailers,including display products and sell,for all practical purposes,on consignment.

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Targeting smaller but profitable market segments and designing or finding products and services for them is called __________ marketing.

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A marketing strategy with a goal to keep individual customers over time by offering them new products that exactly meet their requirements is called relationship customization.

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A channel of distribution consists of the whole set of marketing intermediaries that join together to support and store goods in their path from producers to consumers.

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Marketing is the process of planning and executing the conception,pricing,promotion and distribution of goods and services to facilitate exchanges that satisfy individual and organizational objectives.

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IMC includes public relations but does not include jingles used in ads.

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The Coca-Cola that is always on the desk in front of the judges on American Idol is a form of promotion called product __________.

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