Question 1

What is the most common training delivery method for formally training employees?

Accepted Answer

A) traditional classroom instruction 
B) internship training 
C) online instruction 
D) on-the-job training 
A) traditional classroom instruction 
B) internship training 
C) online instruction 
D) on-the-job training

Question 2

Training plays a central role in strengthening the competencies that give organizations their competitive advantage.

Accepted Answer

A) True 
 B)False

Question 3

Behavioural and process skills needed for team training need to be acquired through participative exercises.

Accepted Answer

A) True 
 B)False

Question 4

As part of his training,Alexandria had to assume the attitudes and behaviours of others.Which training method is evident in this example?

Accepted Answer

A) blended learning 
B) role-playing 
C) simulation study 
D) case study 
A) blended learning 
B) role-playing 
C) simulation study 
D) case study

Question 5

Which of the following statements best describes cross-training?

Accepted Answer

A) There is a need for integrated teams to make it successful. 
B) Team rewards lay the basis for its implementation. 
C) It works best with departments that are integrated. 
D) It represents a shift from assembly-line production to flexible production. 
A) There is a need for integrated teams to make it successful. 
B) Team rewards lay the basis for its implementation. 
C) It works best with departments that are integrated. 
D) It represents a shift from assembly-line production to flexible production.

Question 6

Psychological principles of learning refer to the characteristics of training programs that help employees grasp new material,make sense of it in their own lives,and transfer it back to the job.

Accepted Answer

A) True 
 B)False

Question 7

Apprenticeship programs are an extension of OJT that provide on- and off-the-job instruction.

Accepted Answer

A) True 
 B)False

Question 8

Performance-centred objectives are not widely used due to concerns about the potential for biased evaluation of results.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following best describes orientation programs?

Accepted Answer

A) The impact of an orientation program on new employees does not last a long time. 
B) There is no need for coordination between line and staff managers when it comes to orientation programs. 
C) Careful planning of orientation activities is essential. 
D) The most popular approach to orientation involves allowing new employees to be oriented by their peers. 
A) The impact of an orientation program on new employees does not last a long time. 
B) There is no need for coordination between line and staff managers when it comes to orientation programs. 
C) Careful planning of orientation activities is essential. 
D) The most popular approach to orientation involves allowing new employees to be oriented by their peers.

Question 10

Identify and briefly describe the four criteria available to evaluate training.

Accepted Answer

(1)Reactions: One of the simplest and mo

Question 11

Knowledge of the subject is the most critical characteristic that determines instructor effectiveness.

Accepted Answer

A) True 
 B)False

Question 12

In the design of training programs,what should instructional objectives centre on?

Accepted Answer

A) performance 
B) attitudes 
C) financial outcomes 
D) social outcomes 
A) performance 
B) attitudes 
C) financial outcomes 
D) social outcomes

Question 13

The three different types of training needs analysis are organizational analysis,job knowledge analysis,and person analysis.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is the most common method used for training non-managerial employees?

Accepted Answer

A) classroom training 
B) on-the-job training 
C) computer-based instruction 
D) apprenticeships 
A) classroom training 
B) on-the-job training 
C) computer-based instruction 
D) apprenticeships

Question 15

Depending on the activities involved,classroom instruction is often referred to as "self-directed learning."

Accepted Answer

A) True 
 B)False

Question 16

Trainees are better able to learn if they can connect the new material with things that are already familiar to them.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following tasks would be most conducive to whole-versus-part learning?

Accepted Answer

A) for a tennis professional: teaching a tennis lesson 
B) for a cake decorator: putting a customer's name on a birthday cake 
C) for a shoe salesperson: finding a certain pair of shoes in the stockroom 
D) for a grocery store cashier: looking up the register code for a grocery item 
A) for a tennis professional: teaching a tennis lesson 
B) for a cake decorator: putting a customer's name on a birthday cake 
C) for a shoe salesperson: finding a certain pair of shoes in the stockroom 
D) for a grocery store cashier: looking up the register code for a grocery item

Question 18

What position is most likely to benefit from implementing an ethics training program?

Accepted Answer

A) an air traffic controller 
B) a weather forecaster 
C) a buyer of leather goods for a leading national retailer 
D) an HR manager 
A) an air traffic controller 
B) a weather forecaster 
C) a buyer of leather goods for a leading national retailer 
D) an HR manager

Question 19

Training is oriented towards broadening employees' individual skills for future responsibility.

Accepted Answer

A) True 
 B)False

Question 20

Organization Z is attempting to initiate an on-the-job training program.Like many organizations,the company is aware that it suffers from a lack of well-defined job performance criteria.Which of the following is the best suggestion for Organization Z to overcome this problem and have a successful program?

Accepted Answer

A) Develop realistic goals,a training schedule,and periodic evaluations. 
B) Hire trainers who have been in a similar situation and have been successful. 
C) Wait until proper job and organizational analysis can be done before implementing the training program. 
D) Use a different type of training. 
A) Develop realistic goals,a training schedule,and periodic evaluations. 
B) Hire trainers who have been in a similar situation and have been successful. 
C) Wait until proper job and organizational analysis can be done before implementing the training program. 
D) Use a different type of training.

What is the most common training delivery method for formally training employees?

Training plays a central role in strengthening the competencies that give organizations their competitive advantage.

Behavioural and process skills needed for team training need to be acquired through participative exercises.

As part of his training,Alexandria had to assume the attitudes and behaviours of others.Which training method is evident in this example?

Which of the following statements best describes cross-training?

Psychological principles of learning refer to the characteristics of training programs that help employees grasp new material,make sense of it in their own lives,and transfer it back to the job.

Apprenticeship programs are an extension of OJT that provide on- and off-the-job instruction.

Performance-centred objectives are not widely used due to concerns about the potential for biased evaluation of results.

Which of the following best describes orientation programs?

Identify and briefly describe the four criteria available to evaluate training.

Knowledge of the subject is the most critical characteristic that determines instructor effectiveness.

In the design of training programs,what should instructional objectives centre on?

The three different types of training needs analysis are organizational analysis,job knowledge analysis,and person analysis.

Which of the following is the most common method used for training non-managerial employees?

Depending on the activities involved,classroom instruction is often referred to as "self-directed learning."

Trainees are better able to learn if they can connect the new material with things that are already familiar to them.

Which of the following tasks would be most conducive to whole-versus-part learning?

What position is most likely to benefit from implementing an ethics training program?

Training is oriented towards broadening employees' individual skills for future responsibility.

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis and Work Design

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Performance Management

Managing Compensation

Pay for Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

Filters

Exam 7: Training and Development

What is the most common training delivery method for formally training employees?

Training plays a central role in strengthening the competencies that give organizations their competitive advantage.

Behavioural and process skills needed for team training need to be acquired through participative exercises.

As part of his training,Alexandria had to assume the attitudes and behaviours of others.Which training method is evident in this example?

Which of the following statements best describes cross-training?

Psychological principles of learning refer to the characteristics of training programs that help employees grasp new material,make sense of it in their own lives,and transfer it back to the job.

Apprenticeship programs are an extension of OJT that provide on- and off-the-job instruction.

Performance-centred objectives are not widely used due to concerns about the potential for biased evaluation of results.

Which of the following best describes orientation programs?

Identify and briefly describe the four criteria available to evaluate training.

Knowledge of the subject is the most critical characteristic that determines instructor effectiveness.

In the design of training programs,what should instructional objectives centre on?

The three different types of training needs analysis are organizational analysis,job knowledge analysis,and person analysis.

Which of the following is the most common method used for training non-managerial employees?

Depending on the activities involved,classroom instruction is often referred to as "self-directed learning."

Trainees are better able to learn if they can connect the new material with things that are already familiar to them.

Which of the following tasks would be most conducive to whole-versus-part learning?

What position is most likely to benefit from implementing an ethics training program?

Training is oriented towards broadening employees' individual skills for future responsibility.

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis and Work Design

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Performance Management

Managing Compensation

Pay for Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

Filters