Question 1

Orientation is the formal process of familiarizing new employees with the organization,their job,and their work unit.

Accepted Answer

A) True 
 B)False

Question 2

Although important in determining training program success,organizations conduct a needs assessment less than half the time before initiating a training program.

Accepted Answer

A) True 
 B)False

Question 3

Managers should focus considerable efforts on the training topic,rather than the individual learning needs of the trainee,to create an optimal training environment that is conducive to learning.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is NOT part of a needs assessment in developing training programs?

Accepted Answer

A) task analysis 
B) environmental analysis 
C) person analysis 
D) organization analysis 
A) task analysis 
B) environmental analysis 
C) person analysis 
D) organization analysis

Question 5

The primary purpose in training employees is to help them get socialized to the organization.

Accepted Answer

A) True 
 B)False

Question 6

Organization analysis includes broad forces that impact the effectiveness of employees,such as mergers and acquisitions,technological change,and globalization.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following organizations would be well-suited and likely to benefit from the implementation of "cross-training" of teams?

Accepted Answer

A) a document delivery company that has drivers and pilots who operate various trucks and aircraft 
B) a robotics company that needs each employee to have specific and high level skills and training 
C) an auto parts manufacturing company that has an assembly line where employees are likely to get bored 
D) a photocopy shop where there are various tasks to be performed all with one machine 
A) a document delivery company that has drivers and pilots who operate various trucks and aircraft 
B) a robotics company that needs each employee to have specific and high level skills and training 
C) an auto parts manufacturing company that has an assembly line where employees are likely to get bored 
D) a photocopy shop where there are various tasks to be performed all with one machine

Question 8

In which stage in the training needs assessment are job descriptions and job specifications reviewed?

Accepted Answer

A) task analysis 
B) person analysis 
C) organizational analysis 
D) job analysis 
A) task analysis 
B) person analysis 
C) organizational analysis 
D) job analysis

Question 9

Internship programs benefit students,but rarely benefit employers.

Accepted Answer

A) True 
 B)False

Question 10

Case studies are a useful method of giving participants experience at analyzing and synthesizing facts.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is the simplest method to evaluate a training program?

Accepted Answer

A) learning 
B) reactions 
C) behaviour 
D) results 
A) learning 
B) reactions 
C) behaviour 
D) results

Question 12

What are the phases of the systemic/strategic model of training?

Accepted Answer

A) needs assessment,design,implementation,and evaluation 
B) planning,design,needs assessment,and evaluation 
C) design,needs assessment,management,and evaluation 
D) design,needs assessment,implementation,and evaluation 
A) needs assessment,design,implementation,and evaluation 
B) planning,design,needs assessment,and evaluation 
C) design,needs assessment,management,and evaluation 
D) design,needs assessment,implementation,and evaluation

Question 13

Which of the following training methods is the most poorly implemented?

Accepted Answer

A) classroom instruction 
B) distributed learning 
C) mass learning 
D) on-the-job training 
A) classroom instruction 
B) distributed learning 
C) mass learning 
D) on-the-job training

Question 14

What is the relationship of goal-setting to feedback and reinforcement?

Accepted Answer

A) Goal setting and feedback are both important principles of learning. 
B) Goal setting is useless unless employees know how they performed through constant feedback. 
C) Goal-setting and feedback are symbiotic. 
D) Goal setting and feedback are reciprocal in nature. 
A) Goal setting and feedback are both important principles of learning. 
B) Goal setting is useless unless employees know how they performed through constant feedback. 
C) Goal-setting and feedback are symbiotic. 
D) Goal setting and feedback are reciprocal in nature.

Question 15

What is the primary reason why organizations train new employees?

Accepted Answer

A) to increase their knowledge,skill,and ability level 
B) to help trainees achieve personal career goals 
C) to comply with federal regulations 
D) to improve the work environment 
A) to increase their knowledge,skill,and ability level 
B) to help trainees achieve personal career goals 
C) to comply with federal regulations 
D) to improve the work environment

Question 16

Which term refers to assessing the sets of skills and knowledge employees need to be successful,particularly for decision-oriented and knowledge-intensive jobs?

Accepted Answer

A) organizational assessment 
B) job assessment 
C) individual assessment 
D) competency assessment 
A) organizational assessment 
B) job assessment 
C) individual assessment 
D) competency assessment

Question 17

The HR department has the most important role in the orientation program because it is the centre of the organization-employee interface.

Accepted Answer

A) True 
 B)False

Question 18

What do we call the process of grooming an employee to take over the supervisor's job through gaining experience in handling important functions of the job?

Accepted Answer

A) caretaking 
B) coaching 
C) understudy assignment 
D) role modelling 
A) caretaking 
B) coaching 
C) understudy assignment 
D) role modelling

Question 19

Microsoft has created hundreds of audio and video clips that the company's sales professionals can download on their mobile devices whenever the need arises.Which learning method is illustrated in this case?

Accepted Answer

A) the simulation method 
B) blended learning 
C) audiovisual learning 
D) just-in-time training 
A) the simulation method 
B) blended learning 
C) audiovisual learning 
D) just-in-time training

Question 20

What are the two key factors that affect the success of those who are identified to receive training?

Accepted Answer

A) trainee readiness and trainee motivation 
B) trainee capacity and trainee motivation 
C) trainee readiness and trainee capacity 
D) trainee participation and trainee capacity 
A) trainee readiness and trainee motivation 
B) trainee capacity and trainee motivation 
C) trainee readiness and trainee capacity 
D) trainee participation and trainee capacity

Orientation is the formal process of familiarizing new employees with the organization,their job,and their work unit.

Although important in determining training program success,organizations conduct a needs assessment less than half the time before initiating a training program.

Managers should focus considerable efforts on the training topic,rather than the individual learning needs of the trainee,to create an optimal training environment that is conducive to learning.

Which of the following is NOT part of a needs assessment in developing training programs?

The primary purpose in training employees is to help them get socialized to the organization.

Organization analysis includes broad forces that impact the effectiveness of employees,such as mergers and acquisitions,technological change,and globalization.

Which of the following organizations would be well-suited and likely to benefit from the implementation of "cross-training" of teams?

In which stage in the training needs assessment are job descriptions and job specifications reviewed?

Internship programs benefit students,but rarely benefit employers.

Case studies are a useful method of giving participants experience at analyzing and synthesizing facts.

Which of the following is the simplest method to evaluate a training program?

What are the phases of the systemic/strategic model of training?

Which of the following training methods is the most poorly implemented?

What is the relationship of goal-setting to feedback and reinforcement?

What is the primary reason why organizations train new employees?

Which term refers to assessing the sets of skills and knowledge employees need to be successful,particularly for decision-oriented and knowledge-intensive jobs?

The HR department has the most important role in the orientation program because it is the centre of the organization-employee interface.

What do we call the process of grooming an employee to take over the supervisor's job through gaining experience in handling important functions of the job?

Microsoft has created hundreds of audio and video clips that the company's sales professionals can download on their mobile devices whenever the need arises.Which learning method is illustrated in this case?

What are the two key factors that affect the success of those who are identified to receive training?

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis and Work Design

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Performance Management

Managing Compensation

Pay for Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

Filters

Exam 7: Training and Development

Orientation is the formal process of familiarizing new employees with the organization,their job,and their work unit.

Although important in determining training program success,organizations conduct a needs assessment less than half the time before initiating a training program.

Managers should focus considerable efforts on the training topic,rather than the individual learning needs of the trainee,to create an optimal training environment that is conducive to learning.

Which of the following is NOT part of a needs assessment in developing training programs?

The primary purpose in training employees is to help them get socialized to the organization.

Organization analysis includes broad forces that impact the effectiveness of employees,such as mergers and acquisitions,technological change,and globalization.

Which of the following organizations would be well-suited and likely to benefit from the implementation of "cross-training" of teams?

In which stage in the training needs assessment are job descriptions and job specifications reviewed?

Internship programs benefit students,but rarely benefit employers.

Case studies are a useful method of giving participants experience at analyzing and synthesizing facts.

Which of the following is the simplest method to evaluate a training program?

What are the phases of the systemic/strategic model of training?

Which of the following training methods is the most poorly implemented?

What is the relationship of goal-setting to feedback and reinforcement?

What is the primary reason why organizations train new employees?

Which term refers to assessing the sets of skills and knowledge employees need to be successful,particularly for decision-oriented and knowledge-intensive jobs?

The HR department has the most important role in the orientation program because it is the centre of the organization-employee interface.

What do we call the process of grooming an employee to take over the supervisor's job through gaining experience in handling important functions of the job?

Microsoft has created hundreds of audio and video clips that the company's sales professionals can download on their mobile devices whenever the need arises.Which learning method is illustrated in this case?

What are the two key factors that affect the success of those who are identified to receive training?

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis and Work Design

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Performance Management

Managing Compensation

Pay for Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

Filters