Question 1

Piling on, easy money, not our problem, and tokenism are all cited by Eugene Bardach to

Accepted Answer

A) evaluate and analyze the process of implementation by a system of games. 
B) confuse your associates with gobbledygook. 
C) describe the complexity of joint action. 
D) illustrate political corruption at the local level. 
E) describe the strategies and tactics that agency heads use to avoid increased political control. 
A) evaluate and analyze the process of implementation by a system of games. 
B) confuse your associates with gobbledygook. 
C) describe the complexity of joint action. 
D) illustrate political corruption at the local level. 
E) describe the strategies and tactics that agency heads use to avoid increased political control. A

Question 2

Why do Pressman and Wildvasky think joint action in implementing public programs is so complex? Why does Eleanor R.Bowen disagree?

Accepted Answer

Pressman and Wildavsky believe that joint action in implementing public programs is complex because it involves multiple actors with varying interests, goals, and levels of power. They argue that this complexity can lead to conflicts, delays, and inefficiencies in the implementation process.

On the other hand, Eleanor R. Bowen disagrees with this perspective. She believes that joint action in implementing public programs is not inherently complex, but rather it is the lack of clear communication, coordination, and collaboration among the involved parties that makes it so. Bowen argues that with proper planning, communication, and collaborative efforts, joint action can be made more effective and efficient.

In summary, Pressman and Wildavsky see joint action in implementing public programs as complex due to the involvement of multiple actors with conflicting interests, while Eleanor R. Bowen disagrees and believes that the complexity arises from a lack of effective communication and collaboration.

Question 3

The Philadelphia office of the Department of Veterans Affairs uses _____________ to improve many of its processes.Similarly, the Defense Distribution Depot tries to mimic the distribution processes of such private carriers as Federal Express and UPS.

Accepted Answer

A)  scheduling models 
B)  reengineering 
C)  total quality management 
D)  streamlining 
E)  benchmarking 
A)  scheduling models 
B)  reengineering 
C)  total quality management 
D)  streamlining 
E)  benchmarking E

Question 4

How does backward mapping work?

Accepted Answer

Backward mapping, also known as backward

Question 5

Explain how government uses the franchise arrangement to deliver services

Accepted Answer

The government uses the franchise arrang

Question 6

Streamlining refers to

Accepted Answer

A) a method for doing "quick and dirty" evaluations. 
B) the Rule of 72. 
C) reorganizing around outcomes-customers, products, and process-not functions. 
D) a method of enhancing the feedback process during implementation. 
E) an innovative approach to contracting in which there are only very general procedures for directing employees. 
A) a method for doing "quick and dirty" evaluations. 
B) the Rule of 72. 
C) reorganizing around outcomes-customers, products, and process-not functions. 
D) a method of enhancing the feedback process during implementation. 
E) an innovative approach to contracting in which there are only very general procedures for directing employees.

Question 7

Which of the following is NOT an aspect or step in case management?

Accepted Answer

A) Acquisition 
B) Articulation 
C) Screening 
D) Prioritization 
E) Scope definition 
A) Acquisition 
B) Articulation 
C) Screening 
D) Prioritization 
E) Scope definition

Question 8

In Friendly Fire, Scott A. Snook suggests a mechanism he calls

Accepted Answer

A)  crisis heroism 
B)  practical drift 
C)  the tragedy of the Commons 
D)  information anxiety 
E)  fixes that fail 
A)  crisis heroism 
B)  practical drift 
C)  the tragedy of the Commons 
D)  information anxiety 
E)  fixes that fail

Question 9

Jeffrey L.Pressman and Aaron Wildavsky's classic analysis of the Economic Development Administration's implementation efforts in Oakland, California, showed the terrible complexity of joint action.Some scholars say this view is overly pessimistic.Which of the following is NOT a strong argument against the Pressman-Wildavsky position?

Accepted Answer

A) Probability of program completion is function of participants' level of agreement 
B) It does not allow for persistence. 
C) Program elements may be collected into packages. 
D) It fails to allow for the bandwagon effect. 
E) There is an inconsistency in the way Pressman and Wildavsky apply reductionist principles. 
A) Probability of program completion is function of participants' level of agreement 
B) It does not allow for persistence. 
C) Program elements may be collected into packages. 
D) It fails to allow for the bandwagon effect. 
E) There is an inconsistency in the way Pressman and Wildavsky apply reductionist principles.

Question 10

Discuss the advantages and disadvantages of government contracting.

Accepted Answer

Government contracting has its own set o

Question 11

What are the lessons of the case study "Friendly Fire" for every organization?

Accepted Answer

The case study "Friendly Fire" typically

Question 12

What is Total Quality Management?

Accepted Answer

Total Quality Management (TQM) is a comp

Question 13

"Much of what public sector organizations do involves case management." Explain.

Accepted Answer

Case management in public sector organiz

Question 14

Compare and contrast the following three scheduling models: Gantt chart, CPM, and PERT.

Accepted Answer

Gantt chart, CPM (Critical Path Method),

Question 15

What is privatization?

Accepted Answer

The answer of What is privatization?...

Question 16

Federal Acquisition Regulation (FAR) establishes two basic methods of obtaining full and open competition in government contracts.Identify these two methods and explain how they differ.

Accepted Answer

The Federal Acquisition Regulation (FAR)

Question 17

"Instead of inspecting for defects, improve the processes.End the practice of awarding contracts on price tag alone.Seek the best quality and work to achieve it with a single supplier.Lower-level managers must believe that they can, without fear, ask questions.Eliminate slogans, exhortations, numerical goals, and targets for the work force.Eliminate work standards and quotas." These ideas are most closely associated with

Accepted Answer

A) George S.Odiorne. 
B) Shoshana Zuboff. 
C) J.M.Juran. 
D) W.Edward Fleming 
E) Rosabeth Moss Kanter. 
A) George S.Odiorne. 
B) Shoshana Zuboff. 
C) J.M.Juran. 
D) W.Edward Fleming 
E) Rosabeth Moss Kanter.

Question 18

List and briefly discuss some of the games Bardash sees occurring during implementation.

Accepted Answer

During the implementation phase, Bardash

Question 19

As Malcolm K.Sparrow shows in The Regulatory Craft, the main objective in ____________ is to leverage limited resources through careful planning, control, and targeting.

Accepted Answer

A)  case management 
B)  compliance management 
C)  cutback management 
D)  the PDCA cycle 
E)  quality circles 
A)  case management 
B)  compliance management 
C)  cutback management 
D)  the PDCA cycle 
E)  quality circles

Question 20

In The Fifth Discipline, Peter Senge explains

Accepted Answer

A)  the dangers of micromanaging 
B)  the importance of expediters 
C)  the importance of seeing the whole 
D)  the importance of follow-up 
E)  ways of improving participative decision making 
A)  the dangers of micromanaging 
B)  the importance of expediters 
C)  the importance of seeing the whole 
D)  the importance of follow-up 
E)  ways of improving participative decision making

Piling on, easy money, not our problem, and tokenism are all cited by Eugene Bardach to

Why do Pressman and Wildvasky think joint action in implementing public programs is so complex? Why does Eleanor R.Bowen disagree?

The Philadelphia office of the Department of Veterans Affairs uses _____________ to improve many of its processes.Similarly, the Defense Distribution Depot tries to mimic the distribution processes of such private carriers as Federal Express and UPS.

How does backward mapping work?

Explain how government uses the franchise arrangement to deliver services

Streamlining refers to

Which of the following is NOT an aspect or step in case management?

In Friendly Fire, Scott A. Snook suggests a mechanism he calls

Discuss the advantages and disadvantages of government contracting.

What are the lessons of the case study "Friendly Fire" for every organization?

What is Total Quality Management?

"Much of what public sector organizations do involves case management." Explain.

Compare and contrast the following three scheduling models: Gantt chart, CPM, and PERT.

What is privatization?

Federal Acquisition Regulation (FAR) establishes two basic methods of obtaining full and open competition in government contracts.Identify these two methods and explain how they differ.

List and briefly discuss some of the games Bardash sees occurring during implementation.

As Malcolm K.Sparrow shows in The Regulatory Craft, the main objective in ____________ is to leverage limited resources through careful planning, control, and targeting.

In The Fifth Discipline, Peter Senge explains

The Nature of Public Administration

The Political-Legal Environment of Administration

Intergovernmental Relations

Administrative Responsibility and Ethics

Planning

Decision Making

Organizing

Leading

Human Resources Management

Public Financial Management

Information Management

Filters

Exam 9: Implementation

Piling on, easy money, not our problem, and tokenism are all cited by Eugene Bardach to

Why do Pressman and Wildvasky think joint action in implementing public programs is so complex? Why does Eleanor R.Bowen disagree?

The Philadelphia office of the Department of Veterans Affairs uses _____________ to improve many of its processes.Similarly, the Defense Distribution Depot tries to mimic the distribution processes of such private carriers as Federal Express and UPS.

How does backward mapping work?

Explain how government uses the franchise arrangement to deliver services

Streamlining refers to

Which of the following is NOT an aspect or step in case management?

In Friendly Fire, Scott A. Snook suggests a mechanism he calls

Discuss the advantages and disadvantages of government contracting.

What are the lessons of the case study "Friendly Fire" for every organization?

What is Total Quality Management?

"Much of what public sector organizations do involves case management." Explain.

Compare and contrast the following three scheduling models: Gantt chart, CPM, and PERT.

What is privatization?

Federal Acquisition Regulation (FAR) establishes two basic methods of obtaining full and open competition in government contracts.Identify these two methods and explain how they differ.

List and briefly discuss some of the games Bardash sees occurring during implementation.

As Malcolm K.Sparrow shows in The Regulatory Craft, the main objective in ____________ is to leverage limited resources through careful planning, control, and targeting.

In The Fifth Discipline, Peter Senge explains

The Nature of Public Administration

The Political-Legal Environment of Administration

Intergovernmental Relations

Administrative Responsibility and Ethics

Planning

Decision Making

Organizing

Leading

Human Resources Management

Public Financial Management

Information Management

Filters