Question 1

EEOC guidelines identify two situations in which sexual harassment is illegal.Describe these situations.

Accepted Answer

The Equal Employment Opportunity Commission (EEOC) identifies two situations in which sexual harassment is illegal. The first situation is known as "Quid pro quo" harassment, which occurs when a supervisor or someone in a position of authority makes employment decisions based on the recipient's submission to or rejection of unwelcome sexual advances. This could include conditioning a promotion, raise, or other job benefit on the recipient's willingness to engage in sexual behavior.

The second situation is referred to as "Hostile work environment" harassment, where unwelcome sexual conduct creates an intimidating, hostile, or offensive work environment. This can include unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature that unreasonably interferes with an individual's work performance or creates an intimidating, hostile, or offensive work environment. In both situations, the behavior is considered illegal and violates Title VII of the Civil Rights Act of 1964.

Question 2

refer to the following passage.

In recent years, the views of many personality psychologists have converged regarding the structure and concepts of personality. Generally, researchers agree that there are five factors of personality that can serve as a meaningful taxonomy for classifying personality attributes and selecting personnel. The “big five” personality dimensions are as follows:

-Murray R.Barrick and Michael K.Mount investigated the relation of these factors to job performance for five occupational groups (professionals, police, managers, sales, and skilled).Results indicated which dimension of personality showed consistent relations with all job performance criteria for all occupational groups?

Accepted Answer

A) Extraversion 
B) Agreeableness 
C) Conscientiousness 
D)  Neuroticism 
E)  Openness to experience 
A) Extraversion 
B) Agreeableness 
C) Conscientiousness 
D)  Neuroticism 
E)  Openness to experience C

Question 3

What is an assessment center?

Accepted Answer

An assessment center is a comprehensive evaluation process used by organizations to measure a candidate's suitability for a specific job role or to assess the development needs of existing employees. It is not a physical place but rather a method that typically involves a series of exercises designed to simulate aspects of the target job. These exercises can include job-related simulations, group discussions, in-basket exercises, role-playing activities, presentations, psychometric tests, and interviews.

The assessment center method is grounded in the belief that the best predictor of future behavior is observed behavior in similar situations. Therefore, the exercises are carefully designed to reflect the complexities and challenges that an individual would face in the actual job. By observing how candidates perform in these exercises, trained assessors can evaluate a range of competencies such as decision-making, leadership, communication, problem-solving, teamwork, and organizational skills.

Assessment centers are often used for selection purposes, particularly when hiring for management or leadership positions. They can also be used for development purposes, helping to identify an individual's strengths and areas for improvement, which can then be addressed through targeted training and development programs.

The process is highly structured and standardized to ensure fairness and objectivity. Multiple assessors are typically involved to provide various perspectives on each candidate's performance, and detailed feedback is usually provided to participants after the assessment.

Overall, assessment centers are considered to be one of the most reliable and valid methods of assessing candidates for employment or for identifying development needs within an organization.

Question 4

The Civil Service Reform Act of 1978 did all the following EXCEPT

Accepted Answer

A) split the Civil Service Commission into two units. 
B) prohibit state employees from suing their employers in either state or federal courts. 
C) establish an independent federal labor relations authority. 
D) create a separate personnel system for the highest-ranking civil service officials. 
E) restate and elaborate the merit principle. 
A) split the Civil Service Commission into two units. 
B) prohibit state employees from suing their employers in either state or federal courts. 
C) establish an independent federal labor relations authority. 
D) create a separate personnel system for the highest-ranking civil service officials. 
E) restate and elaborate the merit principle.

Question 5

Which act replaced the spoils system with a merit system of public personnel administration?

Accepted Answer

A)  Ethics in Government Act 
B)  Pendleton Act 
C)  Civil Service Reform Act 
D)  Public Personnel Management Reform Act 
E)  Lloyd-LaFollete Act 
A)  Ethics in Government Act 
B)  Pendleton Act 
C)  Civil Service Reform Act 
D)  Public Personnel Management Reform Act 
E)  Lloyd-LaFollete Act

Question 6

Which of these training and development methods involves multiple evaluation techniques selected to bring out behavior related to qualities identified by research as important to job success?

Accepted Answer

A) Job rotation 
B) OJT 
C) After-action reports 
D) Assessment center 
E) Performance appraisal 
A) Job rotation 
B) OJT 
C) After-action reports 
D) Assessment center 
E) Performance appraisal

Question 7

Impasse resolution procedures may combine these three activities:

Accepted Answer

A)  refereed negotiations, fact-finding, and final offer selection mediation 
B)  final offer selection mediation, third-party intervention, and arbitration 
C)  mediation, full disclosure, and refereed negotiations 
D)  mediation, fact-finding, and arbitration 
E)  referee negotiation, full disclosure, and third-party intervention 
A)  refereed negotiations, fact-finding, and final offer selection mediation 
B)  final offer selection mediation, third-party intervention, and arbitration 
C)  mediation, full disclosure, and refereed negotiations 
D)  mediation, fact-finding, and arbitration 
E)  referee negotiation, full disclosure, and third-party intervention

Question 8

The share of government workers in unions has held steady around ________ percent.

Accepted Answer

A)  8.5 
B)  16 
C)  38 
D)  52 
E)  69 
A)  8.5 
B)  16 
C)  38 
D)  52 
E)  69

Question 9

Explain the difference between disparate treatment and disparate impact.

Accepted Answer

Disparate treatment and disparate impact

Question 10

The two situations in which sexual harassment is illegal are:

Accepted Answer

A)  radix malorum and adverse surroundings 
B)  quid pro quo and antagonistic conditions 
C)  quantum sufficit and adverse surroundings 
D)  quid pro quo and hostile environment 
E)  radix malorum and hostile environment 
A)  radix malorum and adverse surroundings 
B)  quid pro quo and antagonistic conditions 
C)  quantum sufficit and adverse surroundings 
D)  quid pro quo and hostile environment 
E)  radix malorum and hostile environment

Question 11

What two subjects are off-limits to collective bargaining in virtually every jurisdiction?

Accepted Answer

A)  types of positions assigned to any organizational unit and the agency mission 
B)  technology of the workplace and methods of performing work 
C)  the process for selecting employees and the agency mission 
D)  the process for selecting employees and types of positions assigned to any organizational unit 
E)  technology of the workplace and the process for selecting employees 
A)  types of positions assigned to any organizational unit and the agency mission 
B)  technology of the workplace and methods of performing work 
C)  the process for selecting employees and the agency mission 
D)  the process for selecting employees and types of positions assigned to any organizational unit 
E)  technology of the workplace and the process for selecting employees

Question 12

Catholic schools may, if they choose, refuse to hire non-Catholic teachers.The basis of this refusal could be:

Accepted Answer

A)  a "grandfather" clause 
B)  a BFOQ requirement 
C)  Executive Order 10987 
D)  the Civil Rights Act of 1991 
E)  the RICO Act 
A)  a "grandfather" clause 
B)  a BFOQ requirement 
C)  Executive Order 10987 
D)  the Civil Rights Act of 1991 
E)  the RICO Act

Question 13

General William Creech as head of the Tactical Air Command was widely cited as a prime example of

Accepted Answer

A) a leader who surrounded himself with outstanding people and then delegated as much authority as possible. 
B) a "new school" manager. 
C) an "old school" manager. 
D) a symbolic manager. 
E) a knowledge manager. 
A) a leader who surrounded himself with outstanding people and then delegated as much authority as possible. 
B) a "new school" manager. 
C) an "old school" manager. 
D) a symbolic manager. 
E) a knowledge manager.

Question 14

In recruiting and testing, the relationship between one's score on a selection device and one's future job performance is known as

Accepted Answer

A) predictive power. 
B) significance. 
C) validity. 
D) reliability. 
E) effectiveness. 
A) predictive power. 
B) significance. 
C) validity. 
D) reliability. 
E) effectiveness.

Question 15

refer to the following passage.

In recent years, the views of many personality psychologists have converged regarding the structure and concepts of personality. Generally, researchers agree that there are five factors of personality that can serve as a meaningful taxonomy for classifying personality attributes and selecting personnel. The “big five” personality dimensions are as follows:

-For the remaining personality dimensions, the estimated true score correlations varied by occupations.What had the strongest influence on assessments of managerial potential?

Accepted Answer

A) Extraversion 
B) Agreeableness 
C) Conscientiousness 
D)  Neuroticism 
E)  Openness to experience 
A) Extraversion 
B) Agreeableness 
C) Conscientiousness 
D)  Neuroticism 
E)  Openness to experience

Question 16

Which of the following is not considered part of the four-step formal grievance process?

Accepted Answer

A)  cooling-off period 
B)  oral discussion 
C)  arbitration 
D)  written appeal to department head 
E)  written appeal filed with personnel are labor relations office 
A)  cooling-off period 
B)  oral discussion 
C)  arbitration 
D)  written appeal to department head 
E)  written appeal filed with personnel are labor relations office

Question 17

What are the four steps that normally constitute the formal grievance process?

Accepted Answer

The formal grievance process typically c

Question 18

The major law enacted by Congress to protect employees from partisan political pressure and to prohibit all "executive officers"-other than political appointees-from taking any active part in political campaigns is known as the

Accepted Answer

A) Reorganization Plan of 1939. 
B) Wagner Act. 
C) Pendleton Act. 
D) Hatch Act. 
E) Civil Service Reform Act. 
A) Reorganization Plan of 1939. 
B) Wagner Act. 
C) Pendleton Act. 
D) Hatch Act. 
E) Civil Service Reform Act.

Question 19

In public sector collective bargaining, what do management and labor bargain about?

Accepted Answer

In public sector collective bargaining,

Question 20

According to Dresang, the major development in public personnel management since the 1950s "has been the emergence of multi-centers and multi-sources of power and influence affecting the management of public employees." Discuss fully.

Accepted Answer

The major development in public personne

EEOC guidelines identify two situations in which sexual harassment is illegal.Describe these situations.

What is an assessment center?

The Civil Service Reform Act of 1978 did all the following EXCEPT

Which act replaced the spoils system with a merit system of public personnel administration?

Which of these training and development methods involves multiple evaluation techniques selected to bring out behavior related to qualities identified by research as important to job success?

Impasse resolution procedures may combine these three activities:

The share of government workers in unions has held steady around ________ percent.

Explain the difference between disparate treatment and disparate impact.

The two situations in which sexual harassment is illegal are:

What two subjects are off-limits to collective bargaining in virtually every jurisdiction?

Catholic schools may, if they choose, refuse to hire non-Catholic teachers.The basis of this refusal could be:

General William Creech as head of the Tactical Air Command was widely cited as a prime example of

In recruiting and testing, the relationship between one's score on a selection device and one's future job performance is known as

Which of the following is not considered part of the four-step formal grievance process?

What are the four steps that normally constitute the formal grievance process?

The major law enacted by Congress to protect employees from partisan political pressure and to prohibit all "executive officers"-other than political appointees-from taking any active part in political campaigns is known as the

In public sector collective bargaining, what do management and labor bargain about?

According to Dresang, the major development in public personnel management since the 1950s "has been the emergence of multi-centers and multi-sources of power and influence affecting the management of public employees." Discuss fully.

The Nature of Public Administration

The Political-Legal Environment of Administration

Intergovernmental Relations

Administrative Responsibility and Ethics

Planning

Decision Making

Organizing

Leading

Implementation

Public Financial Management

Information Management

Filters

Exam 10: Human Resources Management

EEOC guidelines identify two situations in which sexual harassment is illegal.Describe these situations.

What is an assessment center?

The Civil Service Reform Act of 1978 did all the following EXCEPT

Which act replaced the spoils system with a merit system of public personnel administration?

Which of these training and development methods involves multiple evaluation techniques selected to bring out behavior related to qualities identified by research as important to job success?

Impasse resolution procedures may combine these three activities:

The share of government workers in unions has held steady around ________ percent.

Explain the difference between disparate treatment and disparate impact.

The two situations in which sexual harassment is illegal are:

What two subjects are off-limits to collective bargaining in virtually every jurisdiction?

Catholic schools may, if they choose, refuse to hire non-Catholic teachers.The basis of this refusal could be:

General William Creech as head of the Tactical Air Command was widely cited as a prime example of

In recruiting and testing, the relationship between one's score on a selection device and one's future job performance is known as

Which of the following is not considered part of the four-step formal grievance process?

What are the four steps that normally constitute the formal grievance process?

The major law enacted by Congress to protect employees from partisan political pressure and to prohibit all "executive officers"-other than political appointees-from taking any active part in political campaigns is known as the

In public sector collective bargaining, what do management and labor bargain about?

According to Dresang, the major development in public personnel management since the 1950s "has been the emergence of multi-centers and multi-sources of power and influence affecting the management of public employees." Discuss fully.

The Nature of Public Administration

The Political-Legal Environment of Administration

Intergovernmental Relations

Administrative Responsibility and Ethics

Planning

Decision Making

Organizing

Leading

Implementation

Public Financial Management

Information Management

Filters