Question 1

In order to lessen the conflict between the administrative and the developmental roles of performance appraisal,the recommended practice is to

Accepted Answer

A)  combine both types of feedback into the same appraisal interview, but deal with pay issues first as that is the employee's primary concern. 
B)  separate the administrative feedback and the developmental feedback into different interviews. 
C)  have the employee's manager deliver the administrative feedback, including pay information, and have HR staff address the developmental issues in a separate interview. 
D)  communicate all feedback to the employee in writing two weeks before the appraisal interview so there will be no surprises during the interview. 
A)  combine both types of feedback into the same appraisal interview, but deal with pay issues first as that is the employee's primary concern. 
B)  separate the administrative feedback and the developmental feedback into different interviews. 
C)  have the employee's manager deliver the administrative feedback, including pay information, and have HR staff address the developmental issues in a separate interview. 
D)  communicate all feedback to the employee in writing two weeks before the appraisal interview so there will be no surprises during the interview.

Question 2

Which of the following comments by a supervisor during an appraisal interview illustrates the development function of performance appraisal?

Accepted Answer

A)  Unless you are able to meet your quota next quarter, you will be terminated. 
B)  How can I support your sales efforts better in the coming year? 
C)  I am going to pair you with Alex for a month so that you can learn his technique in closing sales. 
D)  Next year the dollar amount of contracts you must sell for an acceptable rating will be increased 10%. 
A)  Unless you are able to meet your quota next quarter, you will be terminated. 
B)  How can I support your sales efforts better in the coming year? 
C)  I am going to pair you with Alex for a month so that you can learn his technique in closing sales. 
D)  Next year the dollar amount of contracts you must sell for an acceptable rating will be increased 10%.

Question 3

The manager of a automotive repair shop keeps a logbook in which she records both especially good and especially poor actions of the mechanics.The manager is using the

Accepted Answer

A)  essay. 
B)  forced distribution method. 
C)  BARS method. 
D)  critical incident method. 
A)  essay. 
B)  forced distribution method. 
C)  BARS method. 
D)  critical incident method.

Question 4

Describe the role of performance appraisal in the development of employees.What appraisal methods are appropriate for this role?

Accepted Answer

The manager operates as a coach when usi

Question 5

The two roles of appraisal,administrative decision making and development often conflict,so the developmental role is gradually being absorbed into the HR function of training and employee development and removed from the supervisor's responsibility.

Accepted Answer

A) True 
 B)False

Question 6

Michael,the owner of a moving company,has developed a performance appraisal system for his customer representatives and truck drivers.He evaluates each of these employees on accuracy of weight estimates,meeting delivery deadlines,and dollar value of breakage.Michael's performance appraisal system is ____ based.

Accepted Answer

A)  trait 
B)  results 
C)  behavior 
D)  productivity 
A)  trait 
B)  results 
C)  behavior 
D)  productivity

In order to lessen the conflict between the administrative and the developmental roles of performance appraisal,the recommended practice is to

Which of the following comments by a supervisor during an appraisal interview illustrates the development function of performance appraisal?

The manager of a automotive repair shop keeps a logbook in which she records both especially good and especially poor actions of the mechanics.The manager is using the

Describe the role of performance appraisal in the development of employees.What appraisal methods are appropriate for this role?

The two roles of appraisal,administrative decision making and development often conflict,so the developmental role is gradually being absorbed into the HR function of training and employee development and removed from the supervisor's responsibility.

Human Resource Management in Organizations

Strategic HR Management and Planning

Equal Employment Opportunity

Workers,Jobs,and Job Analysis

Human Resource Planning and Retention

Recruiting and Labor Markets

Selecting Human Resources

Training Human Resources

Talent Management

Total Rewards and Compensation

Incentive Plans and Executive Compensation

Managing Employee Benefits

Risk Management and Worker Protection

Employee Rights and Responsibilities

Union/Management Relations

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Exam 10: Performance Management and Appraisal

In order to lessen the conflict between the administrative and the developmental roles of performance appraisal,the recommended practice is to

Which of the following comments by a supervisor during an appraisal interview illustrates the development function of performance appraisal?

The manager of a automotive repair shop keeps a logbook in which she records both especially good and especially poor actions of the mechanics.The manager is using the

Describe the role of performance appraisal in the development of employees.What appraisal methods are appropriate for this role?

The two roles of appraisal,administrative decision making and development often conflict,so the developmental role is gradually being absorbed into the HR function of training and employee development and removed from the supervisor's responsibility.

Human Resource Management in Organizations

Strategic HR Management and Planning

Equal Employment Opportunity

Workers,Jobs,and Job Analysis

Human Resource Planning and Retention

Recruiting and Labor Markets

Selecting Human Resources

Training Human Resources

Talent Management

Total Rewards and Compensation

Incentive Plans and Executive Compensation

Managing Employee Benefits

Risk Management and Worker Protection

Employee Rights and Responsibilities

Union/Management Relations

Filters