Question 1

Studying the practices of companies considered "best in class" and comparing the performance of our company against their performance is

Accepted Answer

A) competition 
B) copying 
C) frustration 
D) benchmarking 
E) notching 
A) competition 
B) copying 
C) frustration 
D) benchmarking 
E) notching

Question 2

In the product screening stage of new product development, what are some questions that may need to be explored by the operations function? By marketing? By finance?

Accepted Answer

Operations: What are the production need

Question 3

In product screening, issues such as, "What is the market size?" and "What is the long term-product potential?" are addressed by:

Accepted Answer

A) marketing 
B) finance 
C) engineering 
D) operations 
E) accounting 
A) marketing 
B) finance 
C) engineering 
D) operations 
E) accounting

Question 4

Which type of process would be least likely to produce goods for inventory rather than for a specific customer request?

Accepted Answer

A) project 
B) batch 
C) line 
D) continuous 
E) remanufacturing 
A) project 
B) batch 
C) line 
D) continuous 
E) remanufacturing

Question 5

Describe what process flow analysis is.

Accepted Answer

A technique used for evaluatin

Question 6

Sam Smear owns a manufacturing company that makes ball point pens. Currently he is trying to decide between two processes for making the pens. The first process will have a fixed cost of $200,000 per year and variable costs of $0.40 per pen. The second process will have a fixed cost of $250,000 per year and variable costs of $0.30 per pen.
a)Identify which ranges of product volume are best for each process.
b)If Sam makes 200,000 pens, which process provides a lower cost?

Accepted Answer

a)the first process is better for volume

Question 7

Process velocity is computed as a ratio of throughput time to output.

Accepted Answer

A) True 
 B)False

Question 8

Maturity and decline are also referred to as:

Accepted Answer

A) the early stages 
B) the life cycle 
C) the later stages 
D) design for manufacture stages 
E) re-engineering stages 
A) the early stages 
B) the life cycle 
C) the later stages 
D) design for manufacture stages 
E) re-engineering stages

Question 9

What is a type of automation system that provides the flexibility of intermittent operations with the efficiency of repetitive operations?

Accepted Answer

A) CAD 
B) AGV 
C) AS/RS 
D) FMS 
E) CAM 
A) CAD 
B) AGV 
C) AS/RS 
D) FMS 
E) CAM

Question 10

The make-to-stock product and service strategy has the shortest delivery lead time among the possible strategies, but the customer has no involvement in product design.

Accepted Answer

A) True 
 B)False

Question 11

In product screening, issues such as "Will we need new facilities and equipment?" and "Can material for production be readily obtained?" are addressed by

Accepted Answer

A) marketing 
B) finance 
C) engineering 
D) operations 
E) accounting 
A) marketing 
B) finance 
C) engineering 
D) operations 
E) accounting

Question 12

Name a company that hurt its business success by changing its Operations Type.

Accepted Answer

Babcock &

Question 13

Why are services more complex to design than manufactured goods?

Accepted Answer

Services produce int

Question 14

Intermittent operations group their resources based on similar operations or functions.

Accepted Answer

A) True 
 B)False

Question 15

Information Technology does not assist the firm in:

Accepted Answer

A) information storage 
B) information processing 
C) information creation 
D) intra firm information communication 
E) inter firm information communication 
A) information storage 
B) information processing 
C) information creation 
D) intra firm information communication 
E) inter firm information communication

Question 16

If a firm's facility layout is not correct it will create:

Accepted Answer

A) project processes 
B) optimum outputs 
C) equal number of products 
D) inefficiency 
E) job satisfaction 
A) project processes 
B) optimum outputs 
C) equal number of products 
D) inefficiency 
E) job satisfaction

Question 17

What is throughput time if process velocity = 5 and Value-added time = 2?

Accepted Answer

Process velocity = Throughput

Question 18

Design standardization refers to the use of common and interchangeable parts.

Accepted Answer

A) True 
 B)False

Question 19

A common difference between intermittent and repetitive operations is degree of product standardization.

Accepted Answer

A) True 
 B)False

Question 20

Pre-fabricated furniture with choices of fabric colors is an example of which product and service strategy?

Accepted Answer

A) assemble-to-deliver 
B) make-to-stock 
C) assemble-to-order 
D) make-to-order 
E) make-to-package 
A) assemble-to-deliver 
B) make-to-stock 
C) assemble-to-order 
D) make-to-order 
E) make-to-package

Studying the practices of companies considered "best in class" and comparing the performance of our company against their performance is

In the product screening stage of new product development, what are some questions that may need to be explored by the operations function? By marketing? By finance?

In product screening, issues such as, "What is the market size?" and "What is the long term-product potential?" are addressed by:

Which type of process would be least likely to produce goods for inventory rather than for a specific customer request?

Describe what process flow analysis is.

Process velocity is computed as a ratio of throughput time to output.

Maturity and decline are also referred to as:

What is a type of automation system that provides the flexibility of intermittent operations with the efficiency of repetitive operations?

The make-to-stock product and service strategy has the shortest delivery lead time among the possible strategies, but the customer has no involvement in product design.

In product screening, issues such as "Will we need new facilities and equipment?" and "Can material for production be readily obtained?" are addressed by

Name a company that hurt its business success by changing its Operations Type.

Why are services more complex to design than manufactured goods?

Intermittent operations group their resources based on similar operations or functions.

Information Technology does not assist the firm in:

If a firm's facility layout is not correct it will create:

What is throughput time if process velocity = 5 and Value-added time = 2?

Design standardization refers to the use of common and interchangeable parts.

A common difference between intermittent and repetitive operations is degree of product standardization.

Pre-fabricated furniture with choices of fabric colors is an example of which product and service strategy?

Introduction to Operations Management

Operations Strategy and Competitiveness

E-Commerce and Supply Chain Management

Total Quality Management

Statistical Quality Control

Just-In-Time and Lean Systems

Forecasting

Capacity Planning and Facility Location

Facility Layout

Work System Design

Independent Demand Inventory Management

Aggregate Planning

Resource Planning

Scheduling

Project Management

Spreadsheet Modeling: an Introduction

Spreadsheet Modeling: an Introduction

Waiting Line Models

Master Scheduling and Rough-Cut Capacity Planning

Filters

Exam 3: Product Design and Process Selection

Studying the practices of companies considered "best in class" and comparing the performance of our company against their performance is

In the product screening stage of new product development, what are some questions that may need to be explored by the operations function? By marketing? By finance?

In product screening, issues such as, "What is the market size?" and "What is the long term-product potential?" are addressed by:

Which type of process would be least likely to produce goods for inventory rather than for a specific customer request?

Describe what process flow analysis is.

Process velocity is computed as a ratio of throughput time to output.

Maturity and decline are also referred to as:

What is a type of automation system that provides the flexibility of intermittent operations with the efficiency of repetitive operations?

The make-to-stock product and service strategy has the shortest delivery lead time among the possible strategies, but the customer has no involvement in product design.

In product screening, issues such as "Will we need new facilities and equipment?" and "Can material for production be readily obtained?" are addressed by

Name a company that hurt its business success by changing its Operations Type.

Why are services more complex to design than manufactured goods?

Intermittent operations group their resources based on similar operations or functions.

Information Technology does not assist the firm in:

If a firm's facility layout is not correct it will create:

What is throughput time if process velocity = 5 and Value-added time = 2?

Design standardization refers to the use of common and interchangeable parts.

A common difference between intermittent and repetitive operations is degree of product standardization.

Pre-fabricated furniture with choices of fabric colors is an example of which product and service strategy?

Introduction to Operations Management

Operations Strategy and Competitiveness

E-Commerce and Supply Chain Management

Total Quality Management

Statistical Quality Control

Just-In-Time and Lean Systems

Forecasting

Capacity Planning and Facility Location

Facility Layout

Work System Design

Independent Demand Inventory Management

Aggregate Planning

Resource Planning

Scheduling

Project Management

Spreadsheet Modeling: an Introduction

Spreadsheet Modeling: an Introduction

Waiting Line Models

Master Scheduling and Rough-Cut Capacity Planning

Filters