Question 1

Costs that are proportional to the amount of units produced, such as materials and labor, are

Accepted Answer

A) fixed costs 
B) marginal revenue 
C) sunk costs 
D) cost drivers 
E) variable costs 
A) fixed costs 
B) marginal revenue 
C) sunk costs 
D) cost drivers 
E) variable costs

Question 2

In 1997, who performed a large benchmarking study for IBM?

Accepted Answer

A) Boston Consulting Group 
B) Anderson Consulting 
C) i2 Technologies 
D) Mercer Management Consultants 
E) Manugistics 
A) Boston Consulting Group 
B) Anderson Consulting 
C) i2 Technologies 
D) Mercer Management Consultants 
E) Manugistics

Question 3

What is the break-even volume given a fixed cost of $100,000, a variable cost per unit of $30, and a selling price of $35?

Accepted Answer

20,000 units (Q_BE = F/

Question 4

When designing the Taurus model, what did Ford Motor Company do with regard to BMW and Toyota?

Accepted Answer

A) benchmarking 
B) hired some of their employees 
C) reverse engineering 
D) copied their quality management techniques 
E) bought some of their dealerships 
A) benchmarking 
B) hired some of their employees 
C) reverse engineering 
D) copied their quality management techniques 
E) bought some of their dealerships

Question 5

What are the three elements of the service package?

Accepted Answer

A) physical goods, sensual benefits, and psychological benefits 
B) sales, return policy, and warranty 
C) customer service, return policy, and warranty 
D) kindness, information provision, and speed 
E) physiological benefits, sensual benefits, and psychological benefits 
A) physical goods, sensual benefits, and psychological benefits 
B) sales, return policy, and warranty 
C) customer service, return policy, and warranty 
D) kindness, information provision, and speed 
E) physiological benefits, sensual benefits, and psychological benefits

Question 6

Approximately what percentage of ideas do not make it past the screening stage?

Accepted Answer

A) 30% 
B) 50% 
C) 60% 
D) 80% 
E) 90% 
A) 30% 
B) 50% 
C) 60% 
D) 80% 
E) 90%

Question 7

What are the characteristics of intermittent operations?

Accepted Answer

Produce many different products with var

Question 8

Which of the following is not a fixed cost?

Accepted Answer

A) land rent 
B) materials 
C) overhead 
D) taxes 
E) insurance 
A) land rent 
B) materials 
C) overhead 
D) taxes 
E) insurance

Costs that are proportional to the amount of units produced, such as materials and labor, are

In 1997, who performed a large benchmarking study for IBM?

What is the break-even volume given a fixed cost of $100,000, a variable cost per unit of $30, and a selling price of $35?

When designing the Taurus model, what did Ford Motor Company do with regard to BMW and Toyota?

What are the three elements of the service package?

Approximately what percentage of ideas do not make it past the screening stage?

What are the characteristics of intermittent operations?

Which of the following is not a fixed cost?

Introduction to Operations Management

Operations Strategy and Competitiveness

E-Commerce and Supply Chain Management

Total Quality Management

Statistical Quality Control

Just-In-Time and Lean Systems

Forecasting

Capacity Planning and Facility Location

Facility Layout

Work System Design

Independent Demand Inventory Management

Aggregate Planning

Resource Planning

Scheduling

Project Management

Spreadsheet Modeling: an Introduction

Spreadsheet Modeling: an Introduction

Waiting Line Models

Master Scheduling and Rough-Cut Capacity Planning

Filters

Exam 3: Product Design and Process Selection

Costs that are proportional to the amount of units produced, such as materials and labor, are

In 1997, who performed a large benchmarking study for IBM?

What is the break-even volume given a fixed cost of $100,000, a variable cost per unit of $30, and a selling price of $35?

When designing the Taurus model, what did Ford Motor Company do with regard to BMW and Toyota?

What are the three elements of the service package?

Approximately what percentage of ideas do not make it past the screening stage?

What are the characteristics of intermittent operations?

Which of the following is not a fixed cost?

Introduction to Operations Management

Operations Strategy and Competitiveness

E-Commerce and Supply Chain Management

Total Quality Management

Statistical Quality Control

Just-In-Time and Lean Systems

Forecasting

Capacity Planning and Facility Location

Facility Layout

Work System Design

Independent Demand Inventory Management

Aggregate Planning

Resource Planning

Scheduling

Project Management

Spreadsheet Modeling: an Introduction

Spreadsheet Modeling: an Introduction

Waiting Line Models

Master Scheduling and Rough-Cut Capacity Planning

Filters