Question 1

Which of the following is typically NOT found in a job description?

Accepted Answer

A) the working conditions of the job 
B) qualifications needed to perform the job 
C) title of the position 
D) pay rate for the position 
A) the working conditions of the job 
B) qualifications needed to perform the job 
C) title of the position 
D) pay rate for the position

Question 2

The abbreviation,FTE,stands for ________.

Accepted Answer

A) full time equivalents 
B) frequently-used temporary employees 
C) full time employees 
D) foodservice training exams 
A) full time equivalents 
B) frequently-used temporary employees 
C) full time employees 
D) foodservice training exams

Question 3

The interview session where the interviewer asks the same specific questions of all interviewees is termed a structured interview.

Accepted Answer

A) True 
 B)False

Question 4

Employees who work the noon meal,have a few hours off,and then return to work the evening meal are said to be on ________.

Accepted Answer

A) meal equivalent scheduling 
B) temporary scheduling 
C) relief scheduling 
D) split shift scheduling 
A) meal equivalent scheduling 
B) temporary scheduling 
C) relief scheduling 
D) split shift scheduling

Question 5

A manager can refuse to pay overtime to an employee if that employee did not have managerial approval in advance to work more than the scheduled hours for that day.

Accepted Answer

A) True 
 B)False

Question 6

The productivity ratio,meals per labor hour,is calculated by dividing:

Accepted Answer

A) total labor hours by the number of meals served. 
B) total meals served by the total payroll cost. 
C) total payroll cost by meals served per day. 
D) meals served per day by labor hours for that day. 
A) total labor hours by the number of meals served. 
B) total meals served by the total payroll cost. 
C) total payroll cost by meals served per day. 
D) meals served per day by labor hours for that day.

Question 7

The determination of the appropriate number of employees needed by the operation for the work that needs to be done is referred to as ________.

Accepted Answer

A) scheduling 
B) labor control 
C) staffing 
D) productivity assessment 
A) scheduling 
B) labor control 
C) staffing 
D) productivity assessment

Question 8

The local school foodservice operation served lunch to 2000 students;a total of 50 labor hours were required to serve the meals;labor costs per hour were $6.00.The labor cost per meal was ________.

Accepted Answer

A) $6.66 
B) $)30 
C) $)15 
D) $40 
A) $6.66 
B) $)30 
C) $)15 
D) $40

Question 9

Title VII of the Civil Rights Act prohibits quid pro quo and hostile work environment harassment.

Accepted Answer

A) True 
 B)False

Question 10

________ is defined as the differences in demographic characteristics among individuals such as age,sex,race,religion,culture,age,national origin,and lifestyle.

Accepted Answer

The answer of ________ is defined as the differences in...

Question 11

Which of the following requires that employers analyze their work force and develop a plan of action to correct areas of past discrimination?

Accepted Answer

A) Wagner 
B) Equal Pay Act 
C) Affirmative Action 
D) Equal Employment Opportunity 
A) Wagner 
B) Equal Pay Act 
C) Affirmative Action 
D) Equal Employment Opportunity

Question 12

The Family Medical Leave Act grants employees up to 12 weeks of job-protected,unpaid leave to care for a family member who is ill.

Accepted Answer

A) True 
 B)False

Question 13

The negotiation between management and the union on the terms of employment is termed ________.

Accepted Answer

A) labor relations 
B) featherbedding 
C) collective bargaining 
D) dram shop 
A) labor relations 
B) featherbedding 
C) collective bargaining 
D) dram shop

Question 14

Employers are expected to make reasonable accommodations,if needed,to facilitate the work of a disabled person hired for a position.

Accepted Answer

A) True 
 B)False

Question 15

An employee who works a 12 hour shift will be paid overtime,if the company uses the 0/40 guideline for paying overtime.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following federal laws established the right of a union to be the exclusive bargaining agent for all workers in a bargaining unit?

Accepted Answer

A) Landrum-Griffin Act 
B) Norris-LaGuardia Act 
C) Wagner Act 
D) Taft-Hartley Act 
A) Landrum-Griffin Act 
B) Norris-LaGuardia Act 
C) Wagner Act 
D) Taft-Hartley Act

Question 17

Internal factors that affect the wage mix include:

Accepted Answer

A) area wage rates. 
B) worth of the job. 
C) collective bargaining. 
D) cost of living. 
A) area wage rates. 
B) worth of the job. 
C) collective bargaining. 
D) cost of living.

Question 18

A change in job assignment to a job at a higher level in the organization is termed a ________.

Accepted Answer

The answer of A change in job assignment to a...

Question 19

A Methodist church that requires that all candidates for the position as pastor be of the Methodist religion is not discriminating based on religion because religion is considered ________ for that position.

Accepted Answer

a bona-fid

Question 20

The length of employment at a particular institution is termed ________.

Accepted Answer

The answer of The length of employment at a particular...

Which of the following is typically NOT found in a job description?

The abbreviation,FTE,stands for ________.

The interview session where the interviewer asks the same specific questions of all interviewees is termed a structured interview.

Employees who work the noon meal,have a few hours off,and then return to work the evening meal are said to be on ________.

A manager can refuse to pay overtime to an employee if that employee did not have managerial approval in advance to work more than the scheduled hours for that day.

The productivity ratio,meals per labor hour,is calculated by dividing:

The determination of the appropriate number of employees needed by the operation for the work that needs to be done is referred to as ________.

The local school foodservice operation served lunch to 2000 students;a total of 50 labor hours were required to serve the meals;labor costs per hour were $6.00.The labor cost per meal was ________.

Title VII of the Civil Rights Act prohibits quid pro quo and hostile work environment harassment.

________ is defined as the differences in demographic characteristics among individuals such as age,sex,race,religion,culture,age,national origin,and lifestyle.

Which of the following requires that employers analyze their work force and develop a plan of action to correct areas of past discrimination?

The Family Medical Leave Act grants employees up to 12 weeks of job-protected,unpaid leave to care for a family member who is ill.

The negotiation between management and the union on the terms of employment is termed ________.

Employers are expected to make reasonable accommodations,if needed,to facilitate the work of a disabled person hired for a position.

An employee who works a 12 hour shift will be paid overtime,if the company uses the 0/40 guideline for paying overtime.

Which of the following federal laws established the right of a union to be the exclusive bargaining agent for all workers in a bargaining unit?

Internal factors that affect the wage mix include:

A change in job assignment to a job at a higher level in the organization is termed a ________.

A Methodist church that requires that all candidates for the position as pastor be of the Methodist religion is not discriminating based on religion because religion is considered ________ for that position.

The length of employment at a particular institution is termed ________.

Systems Approach to a Foodservice Organization

Managing Quality

The Menu

Food Product Flow and Kitchen Design

Procurement

Food Production

Distribution and Service

Safety, Sanitation, and Maintenance

Management Principles

Leadership and Organizational Change

Decision Making, Communication, and Balance

Management of Financial Resources

Marketing Foodservice

Meals, Satisfaction, and Accountability

Filters

Exam 12: Management of Human Resources

Which of the following is typically NOT found in a job description?

The abbreviation,FTE,stands for ________.

The interview session where the interviewer asks the same specific questions of all interviewees is termed a structured interview.

Employees who work the noon meal,have a few hours off,and then return to work the evening meal are said to be on ________.

A manager can refuse to pay overtime to an employee if that employee did not have managerial approval in advance to work more than the scheduled hours for that day.

The productivity ratio,meals per labor hour,is calculated by dividing:

The determination of the appropriate number of employees needed by the operation for the work that needs to be done is referred to as ________.

The local school foodservice operation served lunch to 2000 students;a total of 50 labor hours were required to serve the meals;labor costs per hour were $6.00.The labor cost per meal was ________.

Title VII of the Civil Rights Act prohibits quid pro quo and hostile work environment harassment.

________ is defined as the differences in demographic characteristics among individuals such as age,sex,race,religion,culture,age,national origin,and lifestyle.

Which of the following requires that employers analyze their work force and develop a plan of action to correct areas of past discrimination?

The Family Medical Leave Act grants employees up to 12 weeks of job-protected,unpaid leave to care for a family member who is ill.

The negotiation between management and the union on the terms of employment is termed ________.

Employers are expected to make reasonable accommodations,if needed,to facilitate the work of a disabled person hired for a position.

An employee who works a 12 hour shift will be paid overtime,if the company uses the 0/40 guideline for paying overtime.

Which of the following federal laws established the right of a union to be the exclusive bargaining agent for all workers in a bargaining unit?

Internal factors that affect the wage mix include:

A change in job assignment to a job at a higher level in the organization is termed a ________.

A Methodist church that requires that all candidates for the position as pastor be of the Methodist religion is not discriminating based on religion because religion is considered ________ for that position.

The length of employment at a particular institution is termed ________.

Systems Approach to a Foodservice Organization

Managing Quality

The Menu

Food Product Flow and Kitchen Design

Procurement

Food Production

Distribution and Service

Safety, Sanitation, and Maintenance

Management Principles

Leadership and Organizational Change

Decision Making, Communication, and Balance

Management of Financial Resources

Marketing Foodservice

Meals, Satisfaction, and Accountability

Filters