Question 1

The standard of utility is concerned with what?

Accepted Answer

The standard of utility is concerned with the positive and negative effects that an action or a policy has, will have, or might have on others.

Question 2

Contract law affects technical communication because technical documents sometimes contain warranty statements.

Accepted Answer

A) True 
 B)False  True

Question 3

In one state, West County and East County share a border. The state capital is in East County. Many residents of West County (almost half of all adults in the county) commute to East County for work. East County has high levels of air pollution, and residents there must get their car exhaust systems tested every two years. Although West County has less air pollution than East, the pollution levels in West are rising. The state Department of Environmental Regulation orders that residents of West County must now get their car exhaust systems tested every two years as well. What moral standard best explains this decision by the Department of Environmental Regulation?

Accepted Answer

A)  care 
B)  utility 
C)  rights 
D)  clarity 
A)  care 
B)  utility 
C)  rights 
D)  clarity B

Question 4

What does the symbol ® indicate about a word, phrase, or symbol?

Accepted Answer

A)  It has been registered for trademark protection under the Regency d'Internationale Agreement of 1996. 
B)  It has been registered for trademark protection with the U.S. Patent and Trademark Office. 
C)  It has been registered for trademark protection with the U.S. Patent and Trademark Office, but with "reserved" status. 
D)  none of the above 
A)  It has been registered for trademark protection under the Regency d'Internationale Agreement of 1996. 
B)  It has been registered for trademark protection with the U.S. Patent and Trademark Office. 
C)  It has been registered for trademark protection with the U.S. Patent and Trademark Office, but with "reserved" status. 
D)  none of the above

Question 5

Which of the following is NOT a guideline for using social media ethically and legally, according to Chapter 2?

Accepted Answer

A)  Keep your private social-media accounts separate from those at work. 
B)  Avoid revealing unauthorized news about your own company. 
C)  Work efficiently by repurposing pieces of content you wrote for other workplace documents. 
D)  Avoid false endorsements. 
A)  Keep your private social-media accounts separate from those at work. 
B)  Avoid revealing unauthorized news about your own company. 
C)  Work efficiently by repurposing pieces of content you wrote for other workplace documents. 
D)  Avoid false endorsements.

Question 6

Chapter 2 lists four factors governing the fair-use exemption, which allows you to use copyrighted material without permission under certain conditions. One factor is the nature and purpose of the copyrighted work. What is another factor?

Accepted Answer

A)  the effect of the use on the potential market for the copyrighted work 
B)  the degree of difficulty you might encounter if you did seek permission to use the copyrighted work 
C)  whether the copyrighted work was published on the Internet, in which case it can be considered to be in the public domain 
D)  whether you intended to cause the copyright holder any harm-financial or otherwise-by using the copyrighted material 
A)  the effect of the use on the potential market for the copyrighted work 
B)  the degree of difficulty you might encounter if you did seek permission to use the copyrighted work 
C)  whether the copyrighted work was published on the Internet, in which case it can be considered to be in the public domain 
D)  whether you intended to cause the copyright holder any harm-financial or otherwise-by using the copyrighted material

Question 7

saying that a new line of air fresheners is "guaranteed to stave off any and every odor that comes your house's way" would be an example of what?

Accepted Answer

The answer of saying that a new line of air...

Question 8

Plagiarism is a legal issue and not an ethical issue.

Accepted Answer

A) True 
 B)False

Question 9

When warning users about the dangers of products, writers should avoid using mandatory language such as must and shall.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following preferences does Creative Commons NOT give copyright owners a means to control?

Accepted Answer

A)  whether their work can be shared only in noncommercial environments 
B)  whether users of the work must attribute it 
C)  whether the copyright will expire after a fixed amount of time 
D)  whether others may alter or build on the existing work 
A)  whether their work can be shared only in noncommercial environments 
B)  whether users of the work must attribute it 
C)  whether the copyright will expire after a fixed amount of time 
D)  whether others may alter or build on the existing work

Question 11

Under the concept of work made for hire, anything written on the job by an employee being paid by the organization is the property of the organization-provided that the employee agrees after the document is written to surrender his or her copyright.

Accepted Answer

A) True 
 B)False

Question 12

An effective code of conduct has three characteristics. One is that it protects the public rather than members of the organization or profession. What is one other characteristic of an effective code of conduct?

Accepted Answer

The other two characteristics

Question 13

According to the principle of the moral minimum, it is permissible for companies to passively reinforce patterns of discrimination in product information if the audience to which the product is being sold practices that discrimination.

Accepted Answer

A) True 
 B)False

Question 14

Chapter 2 lists four areas of law relevant to ethical issues in technical communication. One is copyright law. What are two others?

Accepted Answer

A)  trademark law 
B)  international law 
C)  contract law 
D)  criminal law 
E)  martial law 
A)  trademark law 
B)  international law 
C)  contract law 
D)  criminal law 
E)  martial law

Question 15

Systems Software, Inc. is introducing a new piece of sophisticated graphics software. A recently hired writer has been assigned to write the Getting Started manual for the product. Being a novice, the writer first pages through similar manuals written by other graphics software companies to get ideas about how to write the manual. Which of the following statements is true?

Accepted Answer

A)  The writer has violated copyright law. 
B)  The writer has ignored an express warranty. 
C)  The writer has taken advantage of the fair-use concept. 
D)  The writer has done nothing ethically wrong. 
A)  The writer has violated copyright law. 
B)  The writer has ignored an express warranty. 
C)  The writer has taken advantage of the fair-use concept. 
D)  The writer has done nothing ethically wrong.

Question 16

When exporting goods, U.S. companies can face ethical challenges that they do not face when selling goods in the United States.

Accepted Answer

A) True 
 B)False

Question 17

You work for a pharmaceuticals company. During your lunch breaks, you have become acquainted with one of the graphic artists at your company. He has just finished designing a logo for a new product, and the logo is now on your company's website. He mentions that he created the new design by downloading a logo that he found on an automaker's website and changing it a little. Which of the following statements is true?

Accepted Answer

A)  Your company is protected by the fair-use concept because your company and the other company are in different industries. 
B)  Your company is protected by the work-made-for-hire concept. 
C)  Your company has probably violated the automaker's trademark. 
D)  Your company is protected because there is no trademark or registered trademark symbol after the logo on the automaker's website. 
A)  Your company is protected by the fair-use concept because your company and the other company are in different industries. 
B)  Your company is protected by the work-made-for-hire concept. 
C)  Your company has probably violated the automaker's trademark. 
D)  Your company is protected because there is no trademark or registered trademark symbol after the logo on the automaker's website.

Question 18

Only professionals with management responsibilities have ethical responsibilities to the environment.

Accepted Answer

A) True 
 B)False

Question 19

Chapter 2 states that you have five obligations to your employer. One obligation is honesty and candor. What are two of the other obligations?

Accepted Answer

The other four oblig

Question 20

Fair use is best described as a set of general guidelines on ways to use small parts of someone else's copyrighted material for purposes such as commentary, criticism, and research.

Accepted Answer

A) True 
 B)False

The standard of utility is concerned with what?

Contract law affects technical communication because technical documents sometimes contain warranty statements.

What does the symbol ® indicate about a word, phrase, or symbol?

Which of the following is NOT a guideline for using social media ethically and legally, according to Chapter 2?

Chapter 2 lists four factors governing the fair-use exemption, which allows you to use copyrighted material without permission under certain conditions. One factor is the nature and purpose of the copyrighted work. What is another factor?

saying that a new line of air fresheners is "guaranteed to stave off any and every odor that comes your house's way" would be an example of what?

Plagiarism is a legal issue and not an ethical issue.

When warning users about the dangers of products, writers should avoid using mandatory language such as must and shall.

Which of the following preferences does Creative Commons NOT give copyright owners a means to control?

Under the concept of work made for hire, anything written on the job by an employee being paid by the organization is the property of the organization-provided that the employee agrees after the document is written to surrender his or her copyright.

An effective code of conduct has three characteristics. One is that it protects the public rather than members of the organization or profession. What is one other characteristic of an effective code of conduct?

According to the principle of the moral minimum, it is permissible for companies to passively reinforce patterns of discrimination in product information if the audience to which the product is being sold practices that discrimination.

Chapter 2 lists four areas of law relevant to ethical issues in technical communication. One is copyright law. What are two others?

When exporting goods, U.S. companies can face ethical challenges that they do not face when selling goods in the United States.

Only professionals with management responsibilities have ethical responsibilities to the environment.

Chapter 2 states that you have five obligations to your employer. One obligation is honesty and candor. What are two of the other obligations?

Fair use is best described as a set of general guidelines on ways to use small parts of someone else's copyrighted material for purposes such as commentary, criticism, and research.

Introduction to Technical Communication

Writing Technical Documents

Writing Collaboratively

Analyzing Your Audience and Purpose

Researching Your Subject

Organizing Your Information

Communicating Persuasively

Emphasizing Important Information

Writing Correct and Effective Sentences

Designing Print and Online Documents

Creating Graphics

Reviewing, Evaluating, and Testing Documents and Web Sites

Writing Correspondence

Writing Job-Application Materials

Writing Proposals

Writing Informational Reports

Writing Recommendation Reports

Writing Lab Reports

Writing Definitions, Descriptions, and Instructions

Making Oral Presentations

Filters

Exam 2: Understanding Ethical and Legal Considerations

The standard of utility is concerned with what?

Contract law affects technical communication because technical documents sometimes contain warranty statements.

What does the symbol ® indicate about a word, phrase, or symbol?

Which of the following is NOT a guideline for using social media ethically and legally, according to Chapter 2?

Chapter 2 lists four factors governing the fair-use exemption, which allows you to use copyrighted material without permission under certain conditions. One factor is the nature and purpose of the copyrighted work. What is another factor?

saying that a new line of air fresheners is "guaranteed to stave off any and every odor that comes your house's way" would be an example of what?

Plagiarism is a legal issue and not an ethical issue.

When warning users about the dangers of products, writers should avoid using mandatory language such as must and shall.

Which of the following preferences does Creative Commons NOT give copyright owners a means to control?

Under the concept of work made for hire, anything written on the job by an employee being paid by the organization is the property of the organization-provided that the employee agrees after the document is written to surrender his or her copyright.

An effective code of conduct has three characteristics. One is that it protects the public rather than members of the organization or profession. What is one other characteristic of an effective code of conduct?

According to the principle of the moral minimum, it is permissible for companies to passively reinforce patterns of discrimination in product information if the audience to which the product is being sold practices that discrimination.

Chapter 2 lists four areas of law relevant to ethical issues in technical communication. One is copyright law. What are two others?

When exporting goods, U.S. companies can face ethical challenges that they do not face when selling goods in the United States.

Only professionals with management responsibilities have ethical responsibilities to the environment.

Chapter 2 states that you have five obligations to your employer. One obligation is honesty and candor. What are two of the other obligations?

Fair use is best described as a set of general guidelines on ways to use small parts of someone else's copyrighted material for purposes such as commentary, criticism, and research.

Introduction to Technical Communication

Writing Technical Documents

Writing Collaboratively

Analyzing Your Audience and Purpose

Researching Your Subject

Organizing Your Information

Communicating Persuasively

Emphasizing Important Information

Writing Correct and Effective Sentences

Designing Print and Online Documents

Creating Graphics

Reviewing, Evaluating, and Testing Documents and Web Sites

Writing Correspondence

Writing Job-Application Materials

Writing Proposals

Writing Informational Reports

Writing Recommendation Reports

Writing Lab Reports

Writing Definitions, Descriptions, and Instructions

Making Oral Presentations

Filters