Exam 11: Decision Making, Communication, and Balance

Identifying the worst possible outcomes for each alternative in the decision-making process is referred to as the

The communication between management and union representatives to finalize a collective bargaining agreement is an example of

The decision-making technique that involves graphically displaying alternatives considered in a decision and the outcomes expected as a result is termed a

Two-way communication differs from one-way communication in that

The critical path in a PERT diagram is the one that

Which of the can help reduce misconceptions and misperceptions when interacting with someone from a different culture?

When a manager makes a "satisficing" decision they have made

Groupthink

The longer the time into the future that a decision is being made for

Programmed decisions are those reached by following established policies and procedures.

The use of body movements such as facial expressions, gestures, and posture in the communication process is often termed __________.

The acculturation process when individuals are absorbed in a new culture and withdraw from their former culture is termed

Having production and service personnel communicate with each other to ensure quality food is ready when needed for service is an example of diagonal communication.