Question 1

Which among the following fosters the use of participative decision-making?

Accepted Answer

A)  Hierarchical superior-subordinate relationships 
B)  Teams with limited experience 
C)  Boundary-spanning information technologies 
D)  Vertical structures 
A)  Hierarchical superior-subordinate relationships 
B)  Teams with limited experience 
C)  Boundary-spanning information technologies 
D)  Vertical structures

Question 2

According to the managerial communication model,the _____ exhibits monitoring activities.

Accepted Answer

A)  mechanistic isolate 
B)  formal controller 
C)  formal developer 
D)  humanistic interactor 
A)  mechanistic isolate 
B)  formal controller 
C)  formal developer 
D)  humanistic interactor

Question 3

Anna asked Andrew to restate the various points they had discussed at the end of their feedback session.She did this to ensure:

Accepted Answer

A)  that her feedback was valid. 
B)  that the feedback was directed toward aspects of Andrew's job. 
C)  that the feedback was useful. 
D)  that Andrew had clearly understood the feedback he had received. 
A)  that her feedback was valid. 
B)  that the feedback was directed toward aspects of Andrew's job. 
C)  that the feedback was useful. 
D)  that Andrew had clearly understood the feedback he had received.

Question 4

What is meant by divergent thinking?

Accepted Answer

Divergent thinking refers to a person's

Question 5

_____ refers to a person's use of and preference for elaborate,intricate,and complex stimuli and thinking patterns.

Accepted Answer

A)  Detailed complexity 
B)  Creative complexity 
C)  Cognitive complexity 
D)  Personal complexity 
A)  Detailed complexity 
B)  Creative complexity 
C)  Cognitive complexity 
D)  Personal complexity

Question 6

Allan is the type of manager who is interested in knowing the whole picture.He requires in-depth information and does not jump from subject to subject,but instead remains focused on the topic under consideration until it has been exhaustively reviewed.How would you describe Allan's communication style?

Accepted Answer

A)  The director 
B)  The free spirit 
C)  The humanist 
D)  The historian 
A)  The director 
B)  The free spirit 
C)  The humanist 
D)  The historian

Question 7

Carl told Eva that her work on particular assignment was not up to the standard and that if she did not improve he would have to put her on a performance improvement program.Carl's feedback:

Accepted Answer

A)  is a personal attack on Eva. 
B)  does not provide any specific information about Eva's performance. 
C)  is inappropriate. 
D)  is inaccurate. 
A)  is a personal attack on Eva. 
B)  does not provide any specific information about Eva's performance. 
C)  is inappropriate. 
D)  is inaccurate.

Question 8

Social pressures and influences may cause managers to make irrational decisions.

Accepted Answer

A) True 
 B)False

Question 9

What are some of the schemes or rules that can be used to predict the final outcome of group decision making?

Accepted Answer

1.The majority-wins scheme - In this sch

Question 10

What is paralanguage?

Accepted Answer

Paralanguage refers to the 'way' in whic

Question 11

When people assume that other people have the same knowledge that they do,and they communicate on this basis,the result if often:

Accepted Answer

A)  improved feedback. 
B)  escalation of commitment. 
C)  paralanguage. 
D)  communication breakdown. 
A)  improved feedback. 
B)  escalation of commitment. 
C)  paralanguage. 
D)  communication breakdown.

Question 12

When a person does not say anything,communication does not take place.

Accepted Answer

A) True 
 B)False

Question 13

_____ rationality can be applied to decisions that maximize attainment relative to knowledge of a given subject.

Accepted Answer

A)  Objective 
B)  Conscious 
C)  Subjective 
D)  Personal 
A)  Objective 
B)  Conscious 
C)  Subjective 
D)  Personal

Question 14

According to Mintzberg's phases of decision-making,the choice of a solution is made in the selection phase.How is this done?

Accepted Answer

There are three ways of choosing a solut

Question 15

Juries often adopt the truth-wins decision scheme.

Accepted Answer

A) True 
 B)False

Question 16

Explain the managerial communication model.

Accepted Answer

The first dimension of the managerial co

Question 17

The informal system of communication has a highly impersonal orientation.

Accepted Answer

A) True 
 B)False

Question 18

Time is a silent dimension of nonverbal communication.

Accepted Answer

A) True 
 B)False

Question 19

Tacit knowledge is acquired through observation and experience and seems to be in the unconscious.

Accepted Answer

A) True 
 B)False

Question 20

Communication is a personal process that involves the exchange of behaviors and information.

Accepted Answer

A) True 
 B)False

Which among the following fosters the use of participative decision-making?

According to the managerial communication model,the _____ exhibits monitoring activities.

Anna asked Andrew to restate the various points they had discussed at the end of their feedback session.She did this to ensure:

What is meant by divergent thinking?

_____ refers to a person's use of and preference for elaborate,intricate,and complex stimuli and thinking patterns.

Carl told Eva that her work on particular assignment was not up to the standard and that if she did not improve he would have to put her on a performance improvement program.Carl's feedback:

Social pressures and influences may cause managers to make irrational decisions.

What are some of the schemes or rules that can be used to predict the final outcome of group decision making?

What is paralanguage?

When people assume that other people have the same knowledge that they do,and they communicate on this basis,the result if often:

When a person does not say anything,communication does not take place.

_____ rationality can be applied to decisions that maximize attainment relative to knowledge of a given subject.

According to Mintzberg's phases of decision-making,the choice of a solution is made in the selection phase.How is this done?

Juries often adopt the truth-wins decision scheme.

Explain the managerial communication model.

The informal system of communication has a highly impersonal orientation.

Time is a silent dimension of nonverbal communication.

Tacit knowledge is acquired through observation and experience and seems to be in the unconscious.

Communication is a personal process that involves the exchange of behaviors and information.

Introduction to Organizational Behavior: an Evidence-Based Approach

Environmental Context: Globalization, diversity, and Ethics

Organizational Context: Design and Culture

Organizational Context: Reward Systems

Personality,perception,and Employee Attitudes

Motivational Needs,processes,and Applications

Positive Organizational Behavior and Psychological Capital

Stress and Conflict

Power and Politics

Groups and Teams

Behavioral Performance Management

Effective Leadership Processes

Great Leaders: an Evidenced-Based Approach

Filters

Exam 8: Communication and Decision Making

Which among the following fosters the use of participative decision-making?

According to the managerial communication model,the _____ exhibits monitoring activities.

Anna asked Andrew to restate the various points they had discussed at the end of their feedback session.She did this to ensure:

What is meant by divergent thinking?

_____ refers to a person's use of and preference for elaborate,intricate,and complex stimuli and thinking patterns.

Carl told Eva that her work on particular assignment was not up to the standard and that if she did not improve he would have to put her on a performance improvement program.Carl's feedback:

Social pressures and influences may cause managers to make irrational decisions.

What are some of the schemes or rules that can be used to predict the final outcome of group decision making?

What is paralanguage?

When people assume that other people have the same knowledge that they do,and they communicate on this basis,the result if often:

When a person does not say anything,communication does not take place.

_____ rationality can be applied to decisions that maximize attainment relative to knowledge of a given subject.

According to Mintzberg's phases of decision-making,the choice of a solution is made in the selection phase.How is this done?

Juries often adopt the truth-wins decision scheme.

Explain the managerial communication model.

The informal system of communication has a highly impersonal orientation.

Time is a silent dimension of nonverbal communication.

Tacit knowledge is acquired through observation and experience and seems to be in the unconscious.

Communication is a personal process that involves the exchange of behaviors and information.

Introduction to Organizational Behavior: an Evidence-Based Approach

Environmental Context: Globalization, diversity, and Ethics

Organizational Context: Design and Culture

Organizational Context: Reward Systems

Personality,perception,and Employee Attitudes

Motivational Needs,processes,and Applications

Positive Organizational Behavior and Psychological Capital

Stress and Conflict

Power and Politics

Groups and Teams

Behavioral Performance Management

Effective Leadership Processes

Great Leaders: an Evidenced-Based Approach

Filters